WELLS FARGO & COMPANY


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"Products" offered by WELLS FARGO & COMPANY with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Pawn loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - ID prepaid card
Prepaid card - Other special purpose card
Prepaid card - Payroll card
Prepaid card - Transit card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8161183

Date Received: 2024-01-16

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Payments are due on the XXXX of every month starting with XX/XX/. The XXXX payment was made on XX/XX/2023 and the XX/XX/XXXX, XXXX payment was made on XX/XX/2023. These payments were made before the 30-day reportable period occurred. The creditor can hold late payments against you for internal purposes, such as CLI reviews, assessment of late charges, or closure of the account, but they can't report to the CRAs before the 30-day late period. Yet when I disputed this information according to XXXX and XXXX they reported that the information was correct and that I was 35 days late on a payment. The evidence of payment date was uploaded

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48187

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8160947

Date Received: 2024-01-16

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Hi Consumer Financial Protection Bureau, I am writing to bring to your attention a matter of significant concern regarding the accuracy of my credit report. I recently discovered that certain accounts, specifically the XXXX listed below, have been reported illegally due to my status as a victim of the XXXX data breach : Account : WF XXXX Account Number : XXXX I have attached documentation proving that XXXX has acknowledged the data breach and my compromised information. Despite this admission, there has been no action taken by XXXX to rectify the situation, and these inaccuracies continue to adversely affect my credit score. As a victim of the XXXX data breach, I request the immediate removal of the aforementioned account from my credit reports. The sale and purchase of my information without my consent have led to these inaccurate and unauthorized accounts tarnishing my credit history. I kindly request the Consumer Financial Protection Bureau 's assistance in resolving this matter promptly. I believe that the inclusion of this erroneous information is a violation of my consumer rights, and I trust that the bureau will take the necessary steps to rectify the situation. Please find attached copies of relevant documents, including XXXX 's admission of the data breach. I appreciate your prompt attention to this matter and look forward to a swift resolution. Thank you for your time and assistance.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 10801

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8159693

Date Received: 2024-01-17

Issue: Opening an account

Subissue: Unable to open an account

Consumer Complaint: I am writing to file this complaint against Wells Fargo Bank regarding the numerous issues I have encountered while attempting to open and maintain a checking account with them. Despite multiple attempts, the bank has failed to provide a satisfactory explanation for the denial of my account opening. My latest attempt to open a Wells Fargo checking account occurred on XXXX XXXX XXXX at the Wells Fargo branch located at XXXX XXXX XXXX, XXXX, NY XXXX. During this visit, I diligently provided all the required information, including XXXX forms of identification, as requested by the bank. To my surprise, the bank informed me that my account could not be opened. When I inquired about the reason for this unexpected denial, the banker was unable to provide me with any specific information. Instead, I was assured that I would receive a letter in the mail addressing the issue. It has now been over 10 days since my visit to the Wells Fargo branch, and I have yet to receive any such letter. The lack of communication and transparency on Wells Fargo 's part is not only frustrating but also raises concerns about the handling of my personal information and the bank 's adherence to standard procedures.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 115XX

Submitted Via: Web

Date Sent: 2024-01-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8158787

Date Received: 2024-01-16

Issue: Opening an account

Subissue: Unable to open an account

Consumer Complaint: I need to pay my landlord using XXXX. I always used XXXX XXXX but there's a {$2500.00} dollar daily limit. So I decided to open an account online with Wells Fargo since there is a bigger daily limit and set up XXXX. My wife sent me {$25.00} to test it. Wells Fargo decides to close my account for " identity theft '' and because of that I am now banned from using XXXX!!!!!! This is absurd. I work for FDIC, there is no identity theft. Now XXXX won't even allow me to use them for anything anymore because of what Wells Fargo did!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33426

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8158604

Date Received: 2024-01-15

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint against Wells Fargo Dealer Services regarding inaccuracies in the reporting of my account. I have submitted disputes for the account in question, challenging the accuracy of the information reported. Wells Fargo Dealer Services has responded, asserting that the information is verified and accurate. However, my XXXX credit report shows significant discrepancies in the " Account Rating, '' " Date of XXXX Activity, '' and " XXXX Payment '' details, which have been verified as incorrect. Account Information : Account Number : [ Your Account Number ] Creditor : Wells Fargo Dealer Services Discrepancies : Account Rating : Wells Fargo Dealer Services has reported an Account Rating that differs from the verified information. The discrepancy in the rating negatively impacts my XXXX XXXX and misrepresents my XXXX. Date of XXXX Activity : The reported " Date of XXXX Activity '' on my XXXX credit report does not align with the accurate information that I have verified. This misinformation can have significant consequences on my credit history. XXXX Payment : The reported " XXXX Payment '' information also differs from the verified details. This inaccuracy can impact how my creditworthiness is perceived and affect future financial opportunities. I have taken the necessary steps to dispute these inaccuracies with Wells Fargo Dealer Services, but their response suggests a failure to rectify the discrepancies. As a consumer, I believe it is my right to have accurate and truthful information reflected in my credit report. I kindly request the Consumer Financial Protection Bureau to investigate this matter and compel Wells Fargo Dealer Services to correct the inaccuracies in my credit report. I also request that XXXX adverse effects on my XXXX XXXX resulting from these discrepancies be rectified promptly. Thank you for your attention to this matter. I appreciate the efforts of the Consumer Financial Protection Bureau in ensuring fair and accurate credit reporting practices.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IN

Zip: 46311

Submitted Via: Web

Date Sent: 2024-01-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8158007

Date Received: 2024-01-16

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I hope this letter finds you well. I am writing to bring to your attention a matter concerning my credit account with your institution. After reviewing my recent credit report, I noticed that there have been recorded instances of late payments on my account. WELLS FARGO DEALER SVC XXXX I want to emphasize that these late payments were not due to negligence but rather a temporary challenge that I have since overcome. I kindly request your assistance in removing the late payment entries from my credit report. I believe that this adjustment would more accurately reflect my creditworthiness and commitment to meeting my financial obligations. I appreciate your consideration of my request. If needed, I am willing to provide any supporting documentation to validate the circumstances that led to the late payments. I kindly request that you investigate this matter and, if appropriate, take the necessary steps to have the late payment entries removed from my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 122XX

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8157415

Date Received: 2024-01-15

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: previous cfpb summitted XXXX found out i pay are correct XXXX pymts XXXX were made only bone should of been paid

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 763XX

Submitted Via: Web

Date Sent: 2024-01-15

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8156084

Date Received: 2024-01-14

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: Subject : Unresolved Dispute - Wells Fargo Complaint to CFPB Dear Consumer Financial Protection Bureau, I hope this message finds you well. I am writing to formally lodge a complaint against Wells Fargo regarding their handling of my dispute. Below are the transaction details : - Amount : {$60.00} - Transaction Date : XX/XX/2023 - Posting Date : XX/XX/2023 - Merchant : XXXX XXXX, CA - Additional Information : XXXX XXXX XXXX CA Despite my efforts to resolve the matter directly with Wells Fargo, the dispute remains unresolved. I request your assistance in investigating this issue and ensuring a fair resolution. Thank you for your attention to this matter. Sincerely, XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 78626

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155910

Date Received: 2024-01-14

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: Around XX/XX/2024, I purchased tickets to travel to XXXX, Texas. After my arrival, I had some issues where the room I booked through XXXX was a double charged, and secondly, the room had a foul odor. I complained to the management, about the smell and the front desk clerk stated that she should change our rooms. The following when I went down to have the room changed, another clerk was at the desk and she informed me that it was not possible. When we left the hotel for breakfast, the clerk stated that she went to investigate the smell and would not honor the change of room as the previous front desk clerk stated. In addition to the invasion of privacy, the room smelled like smoke, and overall it was a bad experience.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: DE

Zip: 198XX

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155352

Date Received: 2024-01-13

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have provided a FTC affidavit and put this company on notice and this company admitted in the resolution they sent that they some inconsistencies on their reporting on the consumer report then in the next line state they found no error this is a violation and admission of damage and fault to my estate. I demand this account be removed immediately. I am a victim of identity theft and this company has open admitted to giving false and inaccurate information to all three credit bureau. This is security fraud Wellsfargo is doing. I have already been contacted with local lawyer about each consumer violations and im thinking about hiring them if this is not fixed immediately. I have put wellsfargo on notice. This company stated multiple lies and inconsistencies but the fcra says a report must be 100 % accurate but this company has failed in doing so. Plus a certificate of indebtedness as this company has admitted should never be reported to the credit bureau because it would be income but the real facts in the matter is this company is admitting to violating my consumer rights and participating in identity and security fraud. I as for the account to be remove/blocked/deleted not for this company to update their already wrong and inconsistent reporting which is a violation of my consumer protected rights. I have included this companies response to the first complaint In this complaint this will make two times I have put this company on notice for the record

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30058

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.