Date Received: 2020-05-18
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I have sent several letters to the company asking to send me the below information. The company has changed the amount that is owed and dates several times. to have this to stay on my report trying to force me to pay for a debt that is not mines Thus I am requesting that you provide the following information : History of the above mentioned account from the day it was opened ; the address it was opened at ; this should include all payments and credits made when it was closed and provide the date of cancellation, and payment even after cancellation. Please provide an accounting explaining how you calculated what you allege that I owe ; Please provide me with copies of any contracts or documents which form a basis for the alleged debt ; Please provide me with all original documentation which shows my signature
Company Response:
State: VA
Zip: 22556
Submitted Via: Web
Date Sent: 2020-05-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-16
Issue: Dealing with your lender or servicer
Subissue: Problem with customer service
Consumer Complaint: We have student loans that we have been paying monthly on. The money was borrowed in the XXXX. We had a car accident that XXXX us XXXX and was taken off of work and school, not being able to finish or go back to work. Regardless we had been paying back our debt even though we are at the poverty level now in income and XXXX XXXX XXXX. We were nothing but harassed by XXXX, Transworld and now another company XXXX to repay. The past couple of months have been difficult due to the circumstances. We are XXXX and a military family. We received this in the mail from another collection agency- XXXX after paying XXXX and Transworld and them cashing the monthly checks from us when there is a cease communication order from us on this debt. We want them to leave us alone so we can repay in peace. Also, the loans went through XXXX XXXX XXXX. They no longer show on the credit report but they still cash the checks. We inquired if the massive lawsuit involved our loans but we never got a response. We would like to be left alone and also notified at our mailing address if we are entitled under that lawsuit that was settled. Also, quit harassing us and let us pay our debt in peace.
Company Response:
State: MI
Zip: 490XX
Submitted Via: Web
Date Sent: 2020-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-15
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: XX/XX/XXXX - Final Account Statement given by original creditor, XXXX XXXX of XXXX XXXX XXXX totaling {$1100.00} XX/XX/XXXX - Request for further documentation pertaining to charges in final account statement XXXX itemized receipts, carpet useful life and install date, etc. ) made to original creditor. No further contact from them. XX/XX/XXXX - Account placed with Transworld Systems Inc - Account # XXXX - Balance of {$1100.00} XX/XX/XXXX - Letter sent to TSI denying responsibility for debt, request for proof of validity, and notification of no availability between XXXX CST. Tracking # XXXX XXXX XXXX XXXX XXXX XXXX. Recv 'd Date : XX/XX/XXXX XX/XX/XXXX - Response to request for validation. Documents to include validation consisted of documents already ascertained from original creditor XXXX XXXX XXXX Final Account Statement and copy of the lease ). XX/XX/XXXX - Call from debt collector attempting to collect debt at XXXX, no name given, call lasted 2 mins 56 secs. Collector was notified that I am refusing the debt in its entirety per the previously sent letter and lack of valid proof of debt. Collector said he would note this on my account. XX/XX/XXXX - Letter received from TSI with exact same contents as letter from XX/XX/XXXX. XX/XX/XXXX - XX/XX/XXXX - Constant calls from TSI debt colllectors XX/XX/XXXX - Letter sent disputing debt in its entirety for third time with clarifying requests original made to XXXX XXXX # XXXX XXXX XXXX XXXX XXXX XXXX
Company Response:
State: MS
Zip: 39047
Submitted Via: Web
Date Sent: 2020-05-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-14
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I am receiving threatening phone calls about a debt that is the result of Identity Theft.
Company Response:
State: OK
Zip: 740XX
Submitted Via: Web
Date Sent: 2020-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-14
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I went to there website, although I knew this was a predatorial collection agency trying to collect on old debt over 7 years ago. I just have to pay them off to keep them from messing up my credit. I compensated TSI for the old debt originally under XXXX. I paid {$350.00} TSI for the debt on XX/XX/2020. The account number is XXXX and I was given a confirmation number : XXXX after payment in full. I was told the account will update the payment in 48 hours. I seen know change and I can't get back into the account I paid them with. I have all emails, snapshot and statement of payment with TSI for {$350.00} I'm concerned about the account not honoring and indicating the {$350.00} payment. I experienced problems with logging into the website today to see if there was a change. If I honored the debt by paying in full, then hadn't this company indicated it yet?
Company Response:
State: MD
Zip: 207XX
Submitted Via: Web
Date Sent: 2020-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-12
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I received the attached debt collection letter from Transworld Systems Inc at my tenant 's address. The debt is allegedly for a XXXX XXXX from 2012. I did not have a XXXX XXXX in 2012 and the address has been rented to tenant 's for over 10 years. I am unsure as to how this happened but my concern is fraud and identity theft.
Company Response:
State: NY
Zip: 10461
Submitted Via: Web
Date Sent: 2020-05-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-12
Issue: Dealing with your lender or servicer
Subissue: Need information about your loan balance or loan terms
Consumer Complaint: I've been paying a lawyer who I was sued by XXXX XXXX XXXX XXXX XXXX. Original balance was 10,000, I'm now paying the lawyer a balance of 15,000 at monthly installments. I've tried recently to find the paperwork regarding the private student loan not from the lawyer 's but from the trust itself. I need some guidance as to where I can find the paperwork.
Company Response:
State: TX
Zip: 78045
Submitted Via: Web
Date Sent: 2020-05-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-12
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Someone have stolen my identity. I have never lived at XXXX XXXX XXXX XXXX XXXX XXXX, ohio XXXX. Someone stole my identity and opened up this account. I have never had this account. Transworld Systems and XXXX XXXX are reporting to the major credit bureaus a debt that is not mine. They are reporting to XXXX, XXXX XXXX and XXXX. I have never had an account with them.
Company Response:
State: OH
Zip: 43211
Submitted Via: Web
Date Sent: 2020-05-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-12
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: accounts on my accounts on my credit reports thats not mine.
Company Response:
State: FL
Zip: 33607
Submitted Via: Web
Date Sent: 2020-05-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-05-11
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I have disputed this utility debt through the credit reporting agency a couple of times. Which, they removed it from my credit report. However, the collection agency continues to reopen up the debt, ( which has already been paid directly to the service provider XXXX XXXX XXXX ). I do have current service through the service provider and have had service at the same residence since XX/XX/XXXX. When I had service turn on at that time, XXXX XXXX XXXX put me on a payment plan which has been paid in full over the course of a year. The collection agency is also reporting it as a " Loan '' to the credit bureaus. And causing my credit score to decrease. I refuse to pay this debt again. Also, the collection date started in XXXX, not in XXXX. Which they are reporting. The collection agency is : And this is what they a falsely reporting ' TRANSWORLD SYSTEM INC/ Original creditor : XXXX XXXX XXXX XXXX XXXXAccount Info Hover over labels for more details Collection opened XX/XX/XXXX Account type Collection Department / Agency / Attorney Balance Loan Amount {$350.00} {$350.00} 0 % paid off Contact XXXX XXXX XXXX XXXX XXXX XXXX PAXXXX ( XXXX ) XXXX
Company Response:
State: OH
Zip: 44004
Submitted Via: Web
Date Sent: 2020-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A