Date Received: 2020-04-26
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: Try to pay it but sent to collections Account number XXXX Collection opened XX/XX/XXXX Account type Open account Balance Loan Amount {$94.00} - Payment Info Original loan amount - Balance {$94.00} Updated on XX/XX/XXXX Contact XXXX XXXX XXXX XXXX, DEXXXX ( XXXX ) XXXX
Company Response:
State: MD
Zip: 21234
Submitted Via: Web
Date Sent: 2020-04-26
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-26
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I have a C/O on XXXX, XXXX, and XXXX for XXXX XXXX XXXX XXXX . I wrote a debt verification letter to both the creditor ( XXXX ) and the collection ( Transworld ) and sent if certified mail. I received a letter back from XXXX for an account that is not my name associated with an address I've never lived at. Do you know how many XXXX XXXX 's there are? I never heard back from Transworld. I have also disputed with all three credit agencies and they all " verified '' the information but how can that be when this debt is not mine?
Company Response:
State: CO
Zip: 80921
Submitted Via: Web
Date Sent: 2020-04-26
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-25
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: Incorrect date of when account was opened ; account longer than 6 months old
Company Response:
State: SC
Zip: 29212
Submitted Via: Web
Date Sent: 2020-04-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-25
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: This is not my Debt and I'm falsely accused of debt on my social security credit report. XX/XX/2020 ( 1 mo ) {$340.00} and another one for {$310.00} Original Creditor Name XXXX XXXX XXXX XXXX Creditor Information XXXX XXXX XXXX XXXX XXXX, DE XXXX ( XXXX ) XXXX
Company Response:
State: CA
Zip: 95762
Submitted Via: Web
Date Sent: 2020-04-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-24
Issue: Communication tactics
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: Disregard of a cease and desist order On XX/XX/2020 at approximately XXXX hours I XXXX XXXX, informed XXXX, phone representative, of Transworld systems IncXXXX, to cease and desist from calling my cell phone and if they call my cell phone number again an official formal complaint will be launched against their company, she acknowledged by saying yes she understands however, she disregarded the notice by stating that there is no guarantee that I still would not receive any calls. At this point I restated my cease and desist demand and she acknowledge and state yes she understands however she continued and said, " Unless there is another phone number. '' I quickly restated my demand and asked if she understood what I just said and she said yes. And her response was, " unless there's another number, '' " I'm just asking is there another number? '' I restated an asked if she understood what I just said and she said yes sir.
Company Response:
State: FL
Zip: 328XX
Submitted Via: Web
Date Sent: 2020-04-24
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-23
Issue: Communication tactics
Subissue: Frequent or repeated calls
Consumer Complaint: This bill was not billed to insurance and it should have been. When I visited the office they accepted my insurance cards ran them as active and I was seen, a year or more later they said my insurance was inactive which is ridiculous! If my insurance was not active at the time of the visit I would have asked to NOT be seen so that I dont obtain a bill later.
Company Response:
State: DE
Zip: 19977
Submitted Via: Web
Date Sent: 2020-04-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-22
Issue: Communication tactics
Subissue: Used obscene, profane, or other abusive language
Consumer Complaint: On XX/XX/20 at approximately XXXX XXXX, I received a phone call from XXXX XXXX, the representative asked if I was XXXX and I asked who is calling he stated his name. I asked if he was a third party debt collector attempting to collect a debt and he kept asking me if I was XXXX. when asking who or what company is this, he said, Transworld Systems Inc. Also I asked him if he was a third party debt collector attempting to collect on a debt and he refused to provide that information. According to The Fair Debt Collections Practices Act ( FDCPA ) a debt collector is required to disclose during the call, that they are third party debt collector, attempting to collect on a debt and the above agency failed to do so.
Company Response:
State: FL
Zip: 328XX
Submitted Via: Web
Date Sent: 2020-04-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-22
Issue: Communication tactics
Subissue: Frequent or repeated calls
Consumer Complaint: Transworld systems has called my mother number repeatedly and more than 2 times in one day. I have repeatedly said to not contact my mothers phone NOMORE. We are in the midst of a global pandemic that is affecting millions, and they call asking about money. not only is that rude but its against the law in this current situation
Company Response:
State: VA
Zip: 24153
Submitted Via: Web
Date Sent: 2020-04-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-22
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I given this company my police report on more than one occasion, they actually took the debt off my credit last year, however within the last 30 days they have hit my credit 4 times. The first fax I sent to them was more than 30 days ago and then I faxed the information to them again on XX/XX/2020. I want them to get it removed asap.
Company Response:
State: TX
Zip: 76123
Submitted Via: Web
Date Sent: 2020-04-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-04-22
Issue: Communication tactics
Subissue: Frequent or repeated calls
Consumer Complaint: Transworld Systems Inc " robo called '' the house and said they were a collections company and to call them back at XXXX XXXX XXXX XXXX XXXX. I called them back and spoke to a woman and asked her a few questions and said it was inappropriate for them to be calling during a global pandemic. I asked to speak to a manager and she hung up on me. I called back from same number and they picked up and hung up again. I called again from a different number and spoke to a woman named XXXX. I told XXXX I was displeased and asked to speak to the manager. She said she would see if she could get ahold of the manager as they were all working from home. I sat on hold for 15 minutes of her attempting to contact a manager and waiting for a response. She then claimed her computer was crashing and that she may not get ahold of her manager due to that. I told her I would wait till her computer rebooted. She left me on hold for another 15 minutes and then said she was ready to transfer me to the manager " XXXX XXXX '' *. Thirty seconds after her saying she was transferring me the call was dropped. Third time I was hung up on in one day. I have never received a single piece of mail from this company claiming I owe anything. I also believe due to the global pandemic, it is an extremely inappropriate time to be collecting debt. No one is working to pay debt
Company Response:
State: DE
Zip: 19713
Submitted Via: Web
Date Sent: 2020-04-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A