Date Received: 2020-09-25
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: This company keeps calling about a debt, however I do not owe any debt. The are calling relentlessly.
Company Response:
State: NC
Zip: 28083
Submitted Via: Web
Date Sent: 2020-09-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-23
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: I called XXXX XXXX advised them that I have been Directly impacted by XXXX and not working. I provided them with what insurance I had at that time. Theyve disclosed my medical records and account to agent without my permission.
Company Response:
State: MO
Zip: 64130
Submitted Via: Web
Date Sent: 2020-09-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-23
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: XXXX dollar medical debt was reported on my credit which I paid in 2015 before I bought my house ( its showing paid right now as well ) and I was promised by debt collector company over the phone that I would get a deletion letter and it would be deleted .However it never happened .they never erased it from my report and when I called back they laughed at me and they were very rude and hung up on me .Now 5 years later Im trying to buy another house and its still hurting my credit and cant get the interest rate that I should .My lender wants it eliminated from my report as it would help me out .Please help
Company Response:
State: NV
Zip: 89122
Submitted Via: Web
Date Sent: 2020-09-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-23
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: A balance of XXXX was placed on my credit report by a company named Transworld System Inc/XXXX I never heard of this company and never had a contract with this company. This false information need to be deleted ASAP from my credit report. NO CONTRACT with this company.
Company Response:
State: TX
Zip: 77449
Submitted Via: Web
Date Sent: 2020-09-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-22
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: I created a dispute about an account record that still exists on my XXXX account for a debt that has been paid since XX/XX/2020. The account says " paid in full '', but the record still shows as " 1 collection account ''. This is keeping me from getting a higher credit score and damaging me personally. I contacted XXXX to find out why the paid in full collection account is still being reported on my account and they told me to contact Transworld Systems to get the paid in full debt report removed. When I contacted Transworld they told me they do not remove paid in full debt reports from bureaus like XXXX. If neither of them do this then how in the heck do I get it removed from my credit report?
Company Response:
State: IL
Zip: 610XX
Submitted Via: Web
Date Sent: 2020-09-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-21
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: The company is attempting to collect a debt for {$70.00} dollars for XXXX the collection company is TRANSWORLD SYSTEMS but XXXX has no history of charges.
Company Response:
State: OH
Zip: 440XX
Submitted Via: Web
Date Sent: 2020-09-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-21
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Received collection notice dated XX/XX/2020. Tried to contact TSI Inc., no response, Collection Notice regarding a Creditor : XXXX XXXX XXXX, Invoice # XXXX XXXX XXXX. XXXX denied sending an account in my name to collections because I have never had nor do I have a XXXX account.
Company Response:
State: CA
Zip: 92663
Submitted Via: Web
Date Sent: 2020-09-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-20
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I paid XXXX XXXX XXXX - XXXX - for medical services on XX/XX/2020 in their office by credit card in the amount of {$120.00}. A crooked collection company by the name of Transworld Systems inc. just sent me a demand for payment dated XX/XX/2020 for that bill which I already paid over three months ago.
Company Response:
State: MD
Zip: 20874
Submitted Via: Web
Date Sent: 2020-09-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-21
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: There was no category for coercing payment. I was trying to buy a home, I was pre approved. When trying to finish my application after my offer was accepted, a collection reported on my account. I was told it must be paid and cleared for my mortgage to go through. I called TransWorld Systems Inc. to verify the debt so I could pay it later as I was buying a home. The agent then pressured me to pay that day under the promise of removing it from my report so I could then go forward with my mortgage. I was promised total account deletion by TransWorld Systems , INC for full one time payment within 90 days of collection being opened. I did not get anything in writing, not the debt or the promise to delete for payment. I Contacted the company Several times to remind them to remove it from my credit as I was trying to buy a house. I was then told that unless I have an email or letter, they will not remove anything. I contacted the original creditor and they told me they had expedited the account for deletion by their collection representative because I did pay immediately in full. It has been 2 months and its still ruining my credit and I lost my ability to buy a home. I only paid that day ( XX/XX/2020 ) without proof because the company promised to delete the collection and I needed it gone to buy a house. I was coerced to pay an unverified debt because they knew how impactful their collection would be in my ability to obtain financing.
Company Response:
State: HI
Zip: 96797
Submitted Via: Web
Date Sent: 2020-09-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-09-20
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: In XX/XX/2020 I spoke to a representative with Transworld Systems Inc. ( TSI ) which stated there was an attempt to collect a debt in the amount of {$2900.00} from XXXX XXXX. He offered a settlement and stated it would not be reported to the credit bureaus if fulfilled within that time frame. The Representative came up with a payment plan of a {$250.00} down payment followed by 10 payments every week of {$180.00} that would cover the debt which I agreed to. An email was sent to me confirming what we had spoke about. After paying my last payment ( XX/XX/2020 ) I called TSI to confirm that there were no outstanding balances. The representative I spoke with on this day told me I was good to go. Within the next couple days after checking the XXXX XXXX app on my phone, I got a notification that I had my first derogatory mark on my credit report which dropped my credit 23 points. This derogatory mark stated that I still have a remaining balance of {$830.00}. I called TSI immediately inquiring on why this is. They said that I still owe {$100.00}. I feel this is fraudulent considering we agreed upon an amount and payment plan, I fulfilled the agreement and now they are saying I owe more money. These conversations were all on recorded lines and should be reviewed for accuracy. After multiple phone calls they are refusing to work with me and verify the actual agreement. This is very upsetting because Ive been trying to repair my credit and take care of my obligations only to be slapped in the face with this. It would be greatly appreciated if you could investigate this matter so I can have this removed from my report as soon as possible. Thank you!
Company Response:
State: AZ
Zip: 85297
Submitted Via: Web
Date Sent: 2020-09-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A