PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 8132207

Date Received: 2024-01-10

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Portfolio Recovery Association, ACCT # XXXX, is being reported on my credit report. Under Section 604 15 U.S. Code 1681 B, it states none of the credit bureaus have the right to report anything on my credit report. 15 U.S. Code 1692 states that upon any disputed item on a consumers credit report, the debt collector shall cease collection of the debt, or any disputed portion thereof. Therefore, this is in violation! According to 15 US Code 681s-2, a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. This collection, by law, MUST be DELETED from my credit report immediately.

Company Response:

State: OH

Zip: 43612

Submitted Via: Web

Date Sent: 2024-01-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8131555

Date Received: 2024-01-09

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Have told company via phone to only contact by mail ( have not received anything ) x5 times now, also have requested verification of debt letter have not received anything. Callers are abusive and once I informed them this is the 6th violation they have me on mute for 20 minutes now. Last call was today XX/XX/24

Company Response:

State: IL

Zip: 61032

Submitted Via: Web

Date Sent: 2024-01-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8130880

Date Received: 2024-01-09

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: Portfolio Recovery Associates continues to call me about a debt that I do not owe. The statute of limitations was over five years ago and it has since then been removed from my credit. This has continued over the last few years and they will not stop calling even after I have told them so.

Company Response:

State: ME

Zip: 044XX

Submitted Via: Web

Date Sent: 2024-01-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8126481

Date Received: 2024-01-08

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: To whom it may concern, I am writing this complain against Portfolio Recovery Associates because they had actually continuing harassing me by sending me letters over and over by mail regarding a debt they say I allegedly I owe. I have never had business with this people. No sign contract signed with my wet ink with PRA. There is no existing of such contract. Also, this debt has passed the statute of limitations from the state of NYC. This caused me emotional distress and I may need to seek legal advice of what to do next. Please see reference letter from General State Attorney : https : XXXX Once the statutory limitation period passes, debt collectors can not attempt to take any legal action against debtors. After the statute of limitation passes, the debts dropped and no claim can be filed against involved parties.

Company Response:

State: NY

Zip: 103XX

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8126459

Date Received: 2024-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Currently, as a federally protected consumer Im seeking proof of the alleged debt, under the doctrine of estoppel by silence, Engelhardt v Gravens ( Mo ) 281 SW 715, 719, I may presume that no proof of the alleged debt, nor therefore any such debt, in fact exists. Thus, absent such proof, you must terminate this collection action and correct any erroneous reports of this debt as mine. . I am disputing the information directly with you, the furnisher of information, and I am requesting an investigation in the FCRA Section 623. The FCRA regulates how the credit bureaus handle your report under section 611 for accuracy { 15 U.S.C. section 1681-2. Any attempt to collect this debt without validation violates the FCDPA. ( FAIR Debt Collection Practices Act ). 806. Harassment or abuse 807. False or misleading representations 808. Unfair practices 809. Validation of debts * Please note that proper documentation is NOT a printout or bill from you but rather actual proof of the alleged debts existence ( original alleged contract bearing my signature ). Expeditious weekly updates are scheduled to be sent to the CRA electronically. Lastly, please provide evidence of your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter.

Company Response:

State: OK

Zip: 731XX

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8125380

Date Received: 2024-01-09

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: This debt collector employed abusive, deceptive and unfair practices, violating the FDCPA. This company also engaged in aggressive phone calls, making multiple calls a day before XXXX and after XXXX, which can be proven with phone records. They reported an account we did not agree upon, and I did not sign any agreement. A legal contract involves two parties, and I was not a part of it. Moreover, they neglected the proper 5-step validation procedure, constituting an unfair practice. According to the FDCPA, I am entitled to {$1000.00} compensation per violation, and its clear they infringed on my rights.

Company Response:

State: CT

Zip: 061XX

Submitted Via: Web

Date Sent: 2024-01-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8124521

Date Received: 2024-01-09

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XXXX is violating the following laws : 15 U.S.C. 1681 - Accuracy and fairness of credit reporting 15 US Code 1679 You have the right to dispute inaccurate information on your credit reporting.The credit bureau must remove inaccurate or incomplete information. Portfolio Recovery Associates could not validate the debt on my report. https : //www.consumerfinance.govXXXX I have written and asked multiple times to XXXX to remove inaccurate information to no avail this has cost me employment and bad credit rating. FCRA code 623 ( a ) ( 1 ) ( B ). If a consumer notifies furnisher and disputes the completeness or accuracy of any information reported by the furnisher, the furnisher may not subsequently report that information. XXXX is illegally reporting unverified information on credit reports, and will not remove the Portfolio Recovery from my credit report. 15 US Code 1681s-2 A person shall not furnish any information relating to a consumer to a consumer reporting agency if knows or has reasonable cause to believe the information is inaccurate. The debt by Portfolio Recovery could not be validated and therefore the information is in fact inaccurate.

Company Response:

State: CA

Zip: 92626

Submitted Via: Web

Date Sent: 2024-01-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8123855

Date Received: 2024-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: My name is XXXX XXXX, a federally protected consumer, and I am making this complaint against Portfolio Recovery Associates , LLC for their abusive, deceptive, and unfair collection practices in the collection of extensions of credit. In a conspiracy with the consumer reporting agencies to cause a restraint of trade and commerce, this debt collector has engaged in racketeering activity. I have never given this company any consent to be in possession of my nonpublic personal information. I disaffirm any alleged agreement or contract between I, the consumer, and the original creditor, whether implied or explicit. This account is a billing error. Please provide me with documentary evidence of the obligors indebtedness. This company is in violation of the false claims act and is jeopardizing my consumer credit reputation with other financial institutions by fraudulently furnishing this alleged debt to coerce payment. Any payments made or future payments are a result of threat, duress, and coercion, due to undue influence. I am legally refusing to pay this debt pursuant to 15 U.S. Code 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until Portfolio Recovery Associates , LLC, can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and Portfolio Recovery Associates , LLC, continues its collection efforts, I will file for litigation for actual damages caused and Portfolio Recovery Associates , LLC, shall be liable for violations of TILA, FCRA, GLBA, XXXX, the Sherman Antitrust Act, Robinson-Patman Act, Clayton Act , FTC ACT and RICO Act. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant XXXX XXXX. Your prompt attention and response are both requested and required.

Company Response:

State: NV

Zip: 89119

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8123620

Date Received: 2024-01-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I recently had a fraudulent account removed off of my credit report. They placed it back on there days later with a different debt collector! I tried to file a new FTC report and they recommended me to file a CFPB complaint.

Company Response:

State: TX

Zip: 77084

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8121191

Date Received: 2024-01-08

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I am writing to formally lodge a complaint against XXXX, one of the major credit reporting agencies, for allowing an unauthorized and unverified debt collection entry on my credit report by Portfolio Recovery. I recently discovered that Portfolio Recovery has reported a collection account on my credit report managed by XXXX. This action has been taken without my prior knowledge, consent, or any form of communication from Portfolio Recovery 's end. I have never been contacted by Portfolio Recovery regarding any debt, nor have I ever engaged in any form of transaction or agreement that would warrant such a collection notice. Furthermore, I firmly believe that this collection entry is erroneous as I do not owe any debt to Portfolio Recovery. The lack of initial communication and verification from Portfolio Recovery 's side before reporting to XXXX is concerning and, I believe, a violation of my consumer rights. This unverified and unauthorized entry on my credit report has caused me undue stress and may potentially harm my creditworthiness and financial reputation. Therefore, I request the following actions : A thorough investigation into this matter by XXXX and the immediate removal of the collection entry from my credit report if it is found to be unsubstantiated. Assurance that such incidents will not recur, and my consumer rights will be duly respected and protected. A written confirmation from XXXX and Portfolio Recovery regarding the resolution of this complaint. I trust that the Consumer Financial Protection Bureau will take this complaint seriously and ensure a prompt and fair resolution. I am prepared to provide any additional information or documentation as required. If this is a violation I want to sue! Thank you for your attention to this matter. Sincerely, XXXX XXXX

Company Response:

State: GA

Zip: 30311

Submitted Via: Web

Date Sent: 2024-01-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.