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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:
Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Travelers/Cashiers checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Consumer Complaint: XX/XX/2020 called PNC Bank to get payoff on mortgage. We were given email XXXX XXXX XXXX and the info they required and told they would mail us a payoff total.
XX/XX/2020 We made an online payment of XXXX to go to our principal of XXXX. Their system would nor allow us to pay the XXXX.
XX/XX/2020 Instead of paying the full amount of our payment to principal they made a single monthly payment to the mortgage and then applied the remaining XXXX to the principal. We also explained that we have not received our payoff total. They told us to fax the request to XXXX and fax XXXX so we faxed to these numbers. We were also told to allow 7-10 days and that we would receive payoff total and growing interest total in the mail. We also noted that PNC took out XXXX for PMI evwn though we obviously havw paid down more than thw 20 % required. We were also told that they will not allow us to pay the remaining XXXX at this time. There is also a XXXX outstanding fee showing up on the account that we do not know what it is for and it does not show what date it was added to the account.
Today is XX/XX/2020, Twenty days after our initial request for a payoff. We now have another monthly payment due on XX/XX/2020 of XXXX.
Can you help us with this? We jusr want to get our house paid off. We are an older couple that are not working due to XXXX and XXXX and do not want this hanging over our heads accruing interest.
Company Response:
State: TX
Zip: 781XX
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3674088
Date Received: 2020-05-29
Issue: Problem adding money
Subissue:
Consumer Complaint: XXXX said I can no longer link my PNC bank account. I am unable to pay for my rent now.
Company Response:
State: PA
Zip: 15068
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3674082
Date Received: 2020-05-29
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I tried to link my account and I wasnt able suddenly
Company Response:
State: OH
Zip: 45211
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3674053
Date Received: 2020-05-29
Issue: Other service problem
Subissue:
Consumer Complaint: On Friday, XX/XX/2020, I tried to link my PNC Bank account with XXXX and it didn't allow me to.
Company Response:
State: FL
Zip: 33430
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3673991
Date Received: 2020-05-29
Issue: Other service problem
Subissue:
Consumer Complaint: I called PNC to let them know that I was having issues transferring money from my PNC account to my XXXX account. The customer service agent told me that it was times fault that PNC spot that everything that I needed to do on PNC site set up and all I had to do was transfer my money and that I could also do a transfer from PNC to XXXX if I couldnt connect my PNC account to XXXX on my XXXX app. However I am now finding out the PNC has lied because theyve done things to make sure to make it to where I can not transfer money out to XXXX at all this seems deceptive and its not a way to keep a customer and its very inconvenient to their long-standing customers and something needs to be done about it!
Company Response:
State: OH
Zip: 44120
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3673990
Date Received: 2020-05-29
Issue: Confusing or missing disclosures
Subissue:
Consumer Complaint: Pnc won't let me add my bank account to XXXX.
Company Response:
State: PA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3673955
Date Received: 2020-05-29
Issue: Opening an account
Subissue: Unable to open an account
Consumer Complaint: Trying to open an account with XXXX but unable to link my XXXX account with my PNC bank account
Company Response:
State: MD
Zip: 20721
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3673944
Date Received: 2020-05-29
Issue: Can't contact lender or servicer
Subissue:
Consumer Complaint: Im trying to connect my bank account to XXXX XXXX apps but the bank is not giving the app to access it because of plaid
Company Response:
State: PA
Zip: 18702
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3673898
Date Received: 2020-05-29
Issue: Problem adding money
Subissue:
Consumer Complaint: I can't add my pnc account to any other accounts online
Company Response:
State: MI
Zip: 48910
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3673845
Date Received: 2020-05-29
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: Would like to be able to pay merchants with XXXX XXXX by way of PNC it's been n/a for over 6 months due to something with PNC.
Company Response:
State: DC
Zip: 20019
Submitted Via: Web
Date Sent: 2020-05-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.