Date Received: 2022-05-23
Issue: Money was not available when promised
Subissue:
Consumer Complaint: I've been dealing with PayPal since I think XXXX or XXXX, I am not receiving the money that was promised to me it's been four or five years I've been dealing with situation I want my money that was issued or promised to me .. can y'all resolve this matter.
Company Response:
State: LA
Zip: 70510
Submitted Via: Web
Date Sent: 2022-05-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Fraud or scam
Subissue:
Consumer Complaint: was involved in a online purchase with the amount of XXXX to a person for good and services and used a credit card in Paypal to purchase and the person took my money and did not provide the goods.
Company Response:
State: IL
Zip: 626XX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: PayPal closed my account for no reason at all and its not helping me getting it back. I dont know if this is some mistake or not, however, I assume that it has to be. I have not been able to get help from them for months and I just remembered that I could file a report here if they are not doing their job properly, and it is affecting me a great deal as I used PayPal quite regularly. My email linked to my PayPal account is : XXXX XXXX
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Problem adding money
Subissue:
Consumer Complaint: Paypal has restricted my account without any reason. I want you to tell them to unblock it.
Company Response:
State: RI
Zip: 028XX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Because my PayPal account, became permenantly limited, I believe that it was a mistake to close my PayPal account. I am using my PayPal account for my online business. BUSINESS NAME : XXXX XXXX DESCRIPTION : digital selling, or online lessons.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-23
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was a mistake to close my PayPal account. I am using my Paypal account for my online business ( I am a XXXX Patient. I XXXX XXXX as part of my online job and XXXX XXXX I also have traditional business in my town for XXXX XXXX XXXX XXXX XXXX XXXX. ) since 2017. Recently, last XX/XX/XXXX, I bought XXXX to grow my money and I had received the amount due to me and was sent to me from different person internationally who offered the XXXX exchange. The reason I had my transactions to received several from different person because of the capital and interest on XXXX purchase. My paypal account : XXXX has stucked funds in it that I have to withdraw it asap for my medicine purchases. And I am hoping that I will get back my account, buy my meds in XXXX, and able to withdraw my funds. Thank you and God bless.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-06-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-23
Issue: Money was not available when promised
Subissue:
Consumer Complaint: My friend XXXX XXXX sent me XXXX payments for rent on the Venmo platform. The first amount was for XXXX $ and I successfully sent this over to my private bank. The second round for XXXX $ Was successfully sent to me from XXXX but when I went to send that to my private bank- Venmo declined it, first stating I need to prove my identity. I sent over my drivers license and proof of my bank account belonging to me. After I did this I waited for the ability to send this to my bank again. I then received an email from Venmo stating my account t was permanently frozen. I tried to converse with them via phone and by email on several occasions looking for an explanation or anything so help me understand why I was not able to either refund XXXX XXXX to use a different platform or why my sending proof of myself and bank account as subsequently forced me to XXXX. I then received an email a few days later stating they will no longer be responding To inquiries and that they have the right to hold my funds for 180 days with zero explanation. XXXX $ Of my money is currently frozen in my Venmo account with no explanation.
Company Response:
State: FL
Zip: 339XX
Submitted Via: Web
Date Sent: 2022-06-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: My account is permanently restricted/blocked by paypal. I don't know why this happened, I didn't do anything, I didn't do anything like fraud, I just used paypal as a place to receive/pay money from clients. And paypal often ask questions about my business, I answer honestly, and send files/documents/id cards truthfully. XXXX XXXX XXXX XXXX XXXX XXXX who buys and sells goods in the form of files. and after explaining about the information, my account became like this. I ask for your help, I hope my account can be opened soon, because I need money. Account blocking date : XX/XX/2022 Remaining balance : XXXX USD $ Thank you
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: i believe that it was mistake to close my Paypal account. I am using my paypal account for my online business as a selling XXXX business. I start using this Paypal account last month, XX/XX/2022, My Paypal account email is XXXX has stucked funds in it that I have to withdrawn asap for emergency purposes. And I am hopping that I will get back my account and able to use my new online digital selling business. Thank you and Good bless For Identity verification, I attached my valid ID. Please see attachment.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-22
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Hello Sir/Madam , I'm using paypal for online business buying loads, game credits online, transferring funds using XXXX or digital services. My account XXXX was permanently limited since XX/XX/2022 and has a funds stuck in it, i wish to withdraw my funds and hoping it was restored soon Thank You, XXXX
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A