Date Received: 2022-02-28
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: The company sent people to my home. I returned their equipment as required in the boxes provided. I never received credit for the returned equipment, instead I am in collections for a far greater amount. The original amount was under {$300.00} and that equipment was returned to them, now they have a {$980.00} collection charge on my credit report! They have harassed me to no end and because sending people to my house didn't work they decided to go with an obscenely high dollar amount to inflict more aggravation on me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: AZ
Zip: 85251
Submitted Via: Web
Date Sent: 2022-02-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-25
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I pulled my credit report and notice that there were things on my credit report that didn't belong to me I disputed on XX/XX/XXXX the things that didn't belong to me I have yet to hear from anyone.I followed up with the credit Bureaus on XX/XX/XXXX nothing has be sent to me regarding the account that doesn't belong to me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33462
Submitted Via: Web
Date Sent: 2022-02-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-25
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I.C. SYSTEM, INC Reached out regarding balance. I advised him that this debt did not belong to me. They gave me instructions to reach out to The original creditor. When I reached out to the creditor to resolve issue their business phone was no longer in service.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MI
Zip: 48076
Submitted Via: Web
Date Sent: 2022-02-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-24
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Investigation took more than 30 days
Consumer Complaint: i dont know why this is still reporting on my report when I have already toldf XXXX about them violating my rights by keep posting this account like its mine. Account Name : I.C. SYSTEM, INC Account Number : XXXX Account was opened : XX/XX/2017 Account Balance : {$660.00}
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: PA
Zip: 19144
Submitted Via: Web
Date Sent: 2022-02-24
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-24
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: In XXXX I visited XXXX XXXX XXXX in XXXX XXXX, GA. I was XXXX at the time and now I am XXXX, my mom signed a form with them that she was liable and was consenting for the treatment since I was a minor. I have contacted XXXX XXXX XXXX and they have confirmed with me that since I was a minor the debt will be dropped. On XX/XX/XXXX I.C. System INC opened a collection account for the bill from XXXX and did not notify me. On XXXX XXXX I found about about this account when they filed on my credit report, the amount is {$650.00}. I have called them and they have told me it does not matter that I was a minor i still have to pay the bill or they will garnish my wages and take me to court and needed my Mothers name so they can take her to court also and now refuse to speak to me when I call. I am confused as why I am just now learning about a debt from XXXX especially when i was a minor and now its XXXX. According to XXXX XXXX XXXX the bill should have been dropped when I was XXXX or assigned to my mother but I am not legally reliable for it. I live in Georgia.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 30260
Submitted Via: Web
Date Sent: 2022-02-24
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-24
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: I have on several different occasion to include more that 60 days attempted to have the three items in collections removed from my XXXX and XXXX credit files. I have also contacted the companies that entered the collections. I have asked for original signatures on any loans. I have asked for original HIPPA forms with original signature on any medical collection. I have also submitted credit file disputes with the reporting agency. Please remove this unauthorized negative information ASAP.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 30281
Submitted Via: Web
Date Sent: 2022-03-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-22
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: IC System Inc XXXX has two collections reporting on my credit, each is for the identical amount of {$180.00}, reference number XXXX, they said they received this information from XXXX XXXX XXXX XXXX XXXX in realation to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX date of service they report are XX/XX/2017 and XX/XX/2017, I have contacted both providers and confirmed that I don't owe them any money, IC systmem told me to contact XXXX XXXX which I did with a conference call joined by IC systmem, they said I have to provide proof these are paid and I don't have proof because the bills were paid as I received them, I asked them to call the providers to confirm that I don't owe them money and they insist I have to provide proof which again I dont have other than the fact that I don't owe these providers any money. This is causing my credit score to suffer and I'm trying to purchase a home, seems unfair that they say I have to pay this if I can't provide proof yet they will not contact the providers to confirm I don't owe money
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 34711
Submitted Via: Web
Date Sent: 2022-03-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-22
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I.C. System INC has falsely reported to the credit bureaus that I have a debt collection owed of {$2400.00} from the original creditor XXXX which is in accurate. I have never done business with this company and appears to be a case of fraud which is adversely affecting me. I do not appreciate being targeted for debt that I do not owe and have never done business with this company.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 30032
Submitted Via: Web
Date Sent: 2022-02-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-21
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I have a balance with XXXX XXXXXXXX XXXX. Some of the accrued balance is from XXXX XXXX therapy sessions. I was approved in 2020 for XXXX 's Fund from XXXX XXXX that provides me SIX FREE mental health sessions. Colorado XXXX XXXX was aware of this, but instead sent the claims to my insurance company which only covers a certain amount. When the sessions should not have ever went to my insurance company, they should have been billed directly to XXXX XXXX for XXXX 's Fund. I am not responsible for this cost but it was sent to collections. Not only this, but there are costs that are related to COVID in XXXXXXXX 2020 that are not my responsibility as Covid care should be free.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CO
Zip: 816XX
Submitted Via: Web
Date Sent: 2022-02-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-02-21
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: i had a phone plan with XXXX XXXX XXXX for one month and they told me the charge will be {$30.00} and when i got my bill it was {$280.00} ...... I called them and was trying to talk to them and nothing helped so if you can please help me I d'ont want this to effect my credit. I pay all my bills on time a I think its not fair that this wrong bill should effect my credit
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NY
Zip: 10950
Submitted Via: Web
Date Sent: 2022-02-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A