EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8225155

Date Received: 2024-01-25

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: More mail today requesting bank information, I HAVE SUPPLIED ALL INFORMATION TO EXPERIAN AN I FLATLEY REFUSE TO GIVE THEM ANYTHING AGAIN NEVER NEVER NEVER GIVE THIS CROOKED FRAUDULENT COMPANY ANYTHING ELSE AND GOT MAIL SAYING AGAIN THAT 35 % OF MY CREDIT SCORE IS PAYMENT HISTORY, just imagine my score if EXPERIAN put back the almost 20 months of on time never late payments to XXXX would be

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8223720

Date Received: 2024-01-25

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I have multiple credit report hard inquiries that have not been authorized and I need the remote for my credit report because it has a negative impact on my score. Below are the dates and the company that reported it. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MN

Zip: 55125

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8223718

Date Received: 2024-01-25

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Experian closed his complaint with the longest explanation that addressed ABSOLUTELY NOTHING AND EXPLAINED ABSOLUTELY NOTHING

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8222707

Date Received: 2024-01-25

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: EXPERIAN is obligated by the FCRA to report accurate information. consumer has called into EXPERIAN and advised ALL inquiries reported was fraud. Said company had 4 days according to LAW to remove such items. FTC fraud report was filed on behalf of consumer. consumer is now requesting EXPERIAN to provide the documentation used to determine inquiry was indeed authorized by the consumer. EXPERIAN has 15 days to provide consumer with the name of the person spoken to, documentation used, signed application with consumer wet ink signature. consumer is NOT asking for e-oscar report. if EXPERIAN does not have documentation to show these were in fact authorized it must be removed asap. SAID company is liable under the SEC to follow certain rules. EXPERIAN is securitizing consumers data yet refuse to provide consumers a copy of their CONSUMER FILE NOT CONSUMER REPORT.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NH

Zip: 03062

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8222613

Date Received: 2024-01-25

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Experian starts today like all others with a XXXX, they closed yet another complaint without addressing the issue but once again gives absurd explanations

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8222479

Date Received: 2024-01-25

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: This complaint has 2 parts, 1st part, yet again experian lied and sent a notification that another dispute was ready to view, THAT WAS A LIE AS ALWAYS as screen shots show Part 2, EXPERIAN called yesterday and left a message you could barely understand as the person could barely speak XXXX but said they would call back yesterday, THAT WAS A LIE but now we know why. This is a tactic experian uses to lie and say they made contact. The customer service rep has ABSOLUTELY NO POWER TO DO ANYTHING EXCEPT WHAT THEY CALL AN ( ESCALATION ) which nothing but a stall tactic WELL GUESSWHAT EXPERIAN YOU NOW HAVE DRAWN THE ATTENTION OF LAWMAKERS IN MY STATE AND THE D.O.J.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8221880

Date Received: 2024-01-25

Issue: Problem with a company's investigation into an existing problem

Subissue: Difficulty submitting a dispute or getting information about a dispute over the phone

Consumer Complaint: My credit has stayed the same for 3 years. I've attached the credit tracker below. I have had 100 % payments and < 5 % credit utilization and my credit wont raise at all. Then my credit keeps dropping around XXXX points and then raising back the the same level as it was before with no issues on my credit report. Its happened numerous times. I've contacted Experian multiple times regarding this issue and they even looked at my credit report and see no issues or new negative reports on my credit but won't give me any information as to why my credit keeps dropping and then raising back up to the previous credit score with no new issues with my credit report. They tell me to contact a financial advisor but a financial advisor wont be able to tell me anything because theres no changes to my credit report. Just a score that keeps dropping. I brought this question up to experian just today and they said that they can't help with that. I believe that I'm being discriminated against due to being XXXX american. Because if my credit can drop randomly and raise back up to the previous level numerous times with no explaination or issue with my credit report, there's literally no way for me to solve the problem. And for a credit score to never increase despite numerous years of 100 % payments and <5 % credit utilization, there's no way for me to ever use credit in the future. 3 years is a long time for no change.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 75006

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8221338

Date Received: 2024-01-25

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This inquiry does not belong to me ; I have no connection with these creditors. I urgently request its immediate removal from my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60411

Submitted Via: Web

Date Sent: 2024-01-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8221078

Date Received: 2024-01-24

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have already sent a letter addressing the inaccuracies and unknown items on my credit report, but unfortunately, I have not received any response even after 30 days. It feels like I'm being taken advantage of and my disputes are being ignored. According to Section 611 ( a ), if these items are not investigated within 30 days, they should be promptly removed from my credit report. Since it has been over 30 days, I expect these accounts to be updated immediately. If not, I will have no choice but to pursue legal action due to the stress this situation has caused me. Additionally, my information was also affected by the XXXX, Experian, and XXXX data breach, which raises concerns about the security of my personal data.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 90746

Submitted Via: Web

Date Sent: 2024-01-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8220698

Date Received: 2024-01-24

Issue: Problem with a company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: IVE DISPUTED THIS ITEM NUMROUS OF TIME ON MY CREDIT REPORT. XXXX XXXX XXXX IN aCCOUNT NUMBER XXXX. IVE ASK THEM TO VALIDATE THE DEBT, IT IS NOW DAY XXXX, AND STILL HAVENT HEARD ANYTHING FOR THEM. SO IM ASKING THAT THIS ITEM BE REMOVED.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: SC

Zip: 29154

Submitted Via: Web

Date Sent: 2024-01-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.