EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8249541

Date Received: 2024-01-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: This is my 3rd attempt to rectify this matter. I mailed out previous letters to the corporation and to the non affiliated credit reporting XXXX XXXX and Experian ). This is last attempt to rectify this matter before I take this to arbitration and to small claims court. According to 15 USC 6802 no financial institution should disclose any non public information to a non affiliated 3rd party. In the disclosures the company never stated that they were going to release my personal in formation to the non affiliated 3rd party nor did they say that it will negatively impact my credit score. Pursuant to 15 USC 6802 b ( 1 ) ( b ) and ( c ) they were supposed to give information on how I can opt of sharing my non public information which they did not. When I reached out to the company I spoke to a XXXX and he laughed in my ear about my concern. I also reported this to the attorney general and I got a response saying according to their policy they do not give consumers opportunities to opt-out. Well I thought federal law subsidies policy any day. I also mailed a letter to the CRA and I git a generic response. We all know the CRAs and XXXX XXXX are not affiliated in any way or are they controlled by the same owners. Unless someone is paying for my non public to furnished.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 191XX

Submitted Via: Web

Date Sent: 2024-01-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8249362

Date Received: 2024-01-31

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: I have sent several certified letters to Experian that they are reporting incorrect information on my credit report. I have asked for method of verification and Experian still has not responded appropriately. Their lack of professionalism is disrespectful and costing me and my family financial distress. Experian refuses to respond or delete inaccurate information after given the 30-day period to investigate my disputes. Stalling, hoping that I would stop disputing eventually.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 94014

Submitted Via: Web

Date Sent: 2024-01-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8249341

Date Received: 2024-01-31

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: CFPB Complaint No. XXXX Incomplete Investigation and Request for Address Correction I am writing to address the recent communication from Experian regarding the completion of an investigation tied to my CFPB complaint ( No. XXXX ). The investigation is not complete, as there remains an unresolved issue regarding the address listed on my credit report. As I have previously detailed, the address associated with the following identifiers : Address : XXXX XXXX XXXX, XXXX, PA XXXX Address ID : XXXX Geographical Code : XXXX is incorrect, unmailable, non-deliverable, and therefore inaccurate. This continued inaccuracy is a direct violation of the Fair Credit Reporting Act ( FCRA ), specifically under section 1681. Despite your claim of a completed investigation, this address still appears on my credit report. To rectify this situation and ensure compliance with the FCRA, I am once again providing a recent utility bill and my state-issued identification as proof of my correct address. I am formally requesting the immediate deletion and update of the inaccurate address information from my credit profile. The persistence of this inaccurate information can have detrimental effects on my credit standing and overall financial health. Please expediently process this request and provide written confirmation once the erroneous address has been removed and my credit information has been correctly updated. I appreciate your prompt attention to this matter and expect a response within the statutory timeframe. Thank you for your cooperation. Sincerely,

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 19149

Submitted Via: Web

Date Sent: 2024-01-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8243511

Date Received: 2024-01-30

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: On XX/XX/XXXX I notified the credit bureaus I noticed on my credit report that my personal information is wrong and needs updating there should only be my name, one address, and one social security number. All other names and addresses im not associated with should be deleted I have yet to hear anything back from the bureaus today is XX/XX/XXXX I have attached documentation down below

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NC

Zip: 273XX

Submitted Via: Web

Date Sent: 2024-01-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8242607

Date Received: 2024-01-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a victim of identity theft please remove this fraud inquiry from my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 317XX

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8242585

Date Received: 2024-01-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Experian starts this week like they started and FINNISHED last week WITH ANOTHER LIE but that's expected from this fraudulent crooked company. You can never view the disputes

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8242427

Date Received: 2024-01-29

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Experian closed this complaint like all the others with a LIE and they know it

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8236871

Date Received: 2024-01-27

Issue: Unable to get your credit report or credit score

Subissue: Other problem getting your report or credit score

Consumer Complaint: On XX/XX/2024 FicoScore reported to Experian my to be XXXX. As of XX/XX/XXXX my credit score report from FicoScore to Experian is XXXX. I called as spoke to an agent and he did not have any reason why the credit went down, or provide proof why FicoScore would drop the score XXXX points. Please help me research and provide justification for the misuse of my credit. I am trying to purchase a home and this action will affect my process of home ownership.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60657

Submitted Via: Web

Date Sent: 2024-01-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8236588

Date Received: 2024-01-27

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Monday through Sunday all experian does is lie ONCE AGAIN EXPERIAN LIED, dispute can not be seen, lie lie lie lie lie lie lie lie lie lie lie lie lie

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8235703

Date Received: 2024-01-28

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/2024 I am reporting a fraudulent inquiries found in credit report

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33161

Submitted Via: Web

Date Sent: 2024-01-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.