ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 8040777

Date Received: 2023-12-21

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: You were notified that the account XXXX is inaccurate and failed to correct or verify this account. Stop reporting for FDCPA non-compliance of inaccurate data furnished on my consumer report. I also submitted proof that my personal information was involved in XXXX data breach, and you still failed to investigate and provide a valid ID, copy of my ssc, or anything that would validate the alleged debt belongs to me. Lastly, my credit report will show that you are reporting inconsistent information to the credit reporting agencies such as the payment history and the date last active. The accurate reporting of this date is crucial for maintaining the integrity of my credit profile and ensuring compliance with the FDCPA. MIDLAND CREDIT MANAGEM has lost all credibility with anything that they are reporting, and I will seek legal action if this account is not removed immediately. Please see the attached credit report and data breach claim id and remove the aforementioned account from my credit report.

Company Response:

State: TX

Zip: 751XX

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8040757

Date Received: 2023-12-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Management mailed a debt collection statement and refused to allow me to file a complaint without disclosing XXXX and other information. I persisted and reported the account claimed by " XXXX XXXX XXXX 's XXXX '' was not an account of mine and demanded that they validate the debt and stop any action, notify the credit reporting agencies that the debt was erroneous and not to take any further debt collection action. The person who I spoke with was at a call center in XXXX and said that Midland may respond but not for up to 90 days. I then searched online and found numerous other complaints about both entities, XXXXXXXX XXXX and Midland Credit Management. These companies should be required to comply with the law, and not use erroneous debt collection as a business and as a way to gather consumer 's XXXX 's and other personal information.

Company Response:

State: OR

Zip: 97214

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8040482

Date Received: 2023-12-21

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: In XXXX I could no longer pay my XXXX XXXX credit card in California. It was from my previous marriage and was a card for our business but was in my name and after splitting with my husband he took the business and left me with nothing. I was continuously contacted from the credit card company and finally settled with them for {$300.00} which was a fraction of the over {$3000.00} card owed and in XXXX I was served a court order from a XXXX XXXX XXXX XXXX attorney in MN on behalf of Midland Credit Management saying I owed this debt even though it was after the 4 years legal to collect the debt in California and was now a legal resident of North Dakota so 6 years is the legal limit and even though I had previously settled with the credit management company. Today XX/XX/XXXX I received a notice of garnishment of earning dated XX/XX/XXXX saying I owed now {$4000.00}. I just spoke with the attorney and they told me the call was being recorded they received this from Midland Credit in XXXX of XXXX which I informed them was 2 years past the legal standing to attempt to collect a debt in California since that was where this case started and even if it went to ND it was still a year past their legal standings and the attorney told me this call was over and hung up on me.

Company Response:

State: ND

Zip: 58801

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8040329

Date Received: 2023-12-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am writing to express my dissatisfaction with your failure to furnish the requested documents and complete the debt validation process, as stipulated in my previous correspondences via mail. Given these circumstances, I insist on the prompt removal of the account you reported from XXXX. The fact that this is just being reported to only once by the credit bureau means that this collection account is definitely unverified and unjust. MIDLAND CRED ( Original Creditor : XXXX XXXX XXXX XXXX ) XXXX

Company Response:

State: DE

Zip: 19702

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8039848

Date Received: 2023-12-22

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Midland Credit had agreed to have the debt removed from my credit history once its been paid in full. This debt was satisfied, effective, as of XX/XX/XXXX. However, this doesnt appear to be the case when reviewing my latest update of my previous dispute. Its way out of date, back in XXXX and the balance, at the time was still over {$700.00}.

Company Response:

State: CT

Zip: 06360

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8039562

Date Received: 2023-12-22

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Midland you stated you brought an alleged debt. You can't buy a debt you could've brought my personal information which would be considered identity theft and a federal violation 15 USC 1681Q title 18 Also I have a few questions of you for assistance in this so- called debt you are to answer them under penalty of perjury? In affidavit form via certified mail. Sending mail through using the postal system without validation, is that mail fraud is this true? I must demand proof of the debt, specifically the alleged physical contract or other financial instrument bearing my signature, as well as proof of authority in this matter. Absent such proof, you must correct and erroneous reports of this past debt of mine. This alleged debt is time barred, is this true? Your firm does not have a debt collection license from my state, is this true? Your firm doesn't know the date of the last payment is this true? Please provide the amount of money you lost in this transaction? Did you provide any funds to me pertaining to this alleged debt and how much did you invest if any? Did you provide an amount of credit to concerning this account? For the purposes of 15 usc 1692 et seq., this Notice has the same effect as a dispute to the validity of the alleged debt and a dispute to the validity of your claims. This Notice is an attempt to correct your records, and any information received from you will be collected as evidence should further action be necessary. You should be made aware that in TWYLA BOATLEY, plaintiff, vs DIEM CORPORATION, No. CIV 03-0762 UNITED STATES DISTRICT COURT FOR THE DISTRICT OF ARIZONA, 2004, the courts ruled that reporting a collection account on a credit report indeed is considered collection activity. XXXX XXXX XXXX XXXX XXXX would be in violation because they cant't sell an alleged debt after a charge off. if they did that, that would be tax fraud oXXXX XXXX XXXX XXXX which then the IRS needs to be involved

Company Response:

State: NJ

Zip: 07002

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8038810

Date Received: 2023-12-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The collector needs to prove that this debt is accurate with records of the debt, that this debt can survive collection that they own this debt, and the extent to which they can collect. Without it, it must be removed. The account is MIDLAND CRED XXXX - the collection amount is {$1600.00}, The original creditor is XXXX XXXX XXXX and I do not have an account with this bank. This is not my obligation

Company Response:

State: TX

Zip: 75254

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8038771

Date Received: 2023-12-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The collector needs to prove that this debt is accurate with records of the debt, that this debt can survive collection that they own this debt, and the extent to which they can collect. Without it, it must be removed. The accounts are XXXX XXXX, MIDLAND CRED XXXX - the collection amount is {$1600.00}, The original creditor is XXXX XXXX XXXX and I do not have an account with this bank. This is not my obligation

Company Response:

State: TX

Zip: 75254

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8036114

Date Received: 2023-12-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit management is sending me collection letters and I have never done business with this company. They have sent the wrong remarks to my XXXX, XXXX and XXXX profiles. This is not me or my account they must delete this from all Credit reporting agencies as per FCRA law.

Company Response:

State: NY

Zip: 11233

Submitted Via: Web

Date Sent: 2023-12-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8036009

Date Received: 2023-12-20

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: XX/XX/2017 XXXX XXXX reported a delinquency to XXXX for a valid debt of {$1100.00} with the account # ending in " XXXX ''. Years later when I attempt to negotiate a settlement Midland Credit Mgt, the collection agency they turned the debt over to. Midland said that it was " two '' accounts roughly for the same amount of money and I vehemently objected! Stating that I only rec 'd service from the dental company one time and one time only. I've asked Both XXXX XXXX Midland to provide me valid proof of the 2nd account and name of the dental company here in XXXX Tx so I can go and prove this error yet they both refuse to do so! I finally got XXXX to delete both entries off my credit profile only to have Midland turn right back around and put them both on my XXXX XXXX XXXX credit reports! I mailed a certified letter to XXXX requesting proof of 2nd " bogus '' account and name of the dental company that I rec 'd service from to no avail. In the meantime Midland wants me to settle 50 % on both accounts w/o any proof or justification. I will send you all the documentation I have dealing with these two very unscrupulous companies! As they are directly stopping me from purchasing a home for my family, because I simply refuse to pay for the same account twice!!

Company Response:

State: TX

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-12-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.