ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 8051248

Date Received: 2023-12-24

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: MIDLAND CREDIT MANAGEMENT XXXX XXXX XXXX XXXX Account : XXXX 15 USC 1681 section 602 A States I have the right to privacy. USC 1681 section 604 section 2 also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1681c. ( a ) ( 5 ) Section States : No consumer reporting agency may make any consumer report containing any of the following items of information any other adverse item of information, other than records of convictions of crimes which antedates the report more than seven years. 15 USC 1681s-2 ( A ) ( 1 ) A Person shall not furnish any information relating to a consumer to any consuming reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate I HAVE NEVER given authorization nor permission to report to credit nor do i have an account with this agency! My rights has been violated and they are in violation according to the statutes mentioned above

Company Response:

State: FL

Zip: 33313

Submitted Via: Web

Date Sent: 2023-12-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8048475

Date Received: 2023-12-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This company is reporting fraudulent inaccurate information on my credit report. I have requested that they provide the purchase agreement to show full ownership of such account and also other documents so I may review to see if this is actually an account that belongs to me

Company Response:

State: CT

Zip: 06511

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8046087

Date Received: 2023-12-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This company is reporting fraudulent inaccurate information on XXXX credit report. I have requested that they provide the purchase agreement to show full ownership of such account and also other documents so that I may review and see if this is actually an account that belongs to XXXX.

Company Response:

State: MN

Zip: 55912

Submitted Via: Web

Date Sent: 2023-12-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8045038

Date Received: 2023-12-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My account was frozen for collection. I also have a wage garnishment.

Company Response:

State: FL

Zip: 32209

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8044685

Date Received: 2023-12-21

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I paid a collection account in full. The collectionr agency is still reporting a blanced owed. They agreed to remove the collection account with in 3 days of payment. See confirmation where they say I am paid in full, but show I have {$140.00} cents balance and then reporting i owe {$430.00} on all three of my credit reports. Which is it, cause it cant be all three. Their actions are impedeing me from obtaining a place to live. They should have reported it on the XXXX XXXX, 2023 as they report daily. See below Original Creditor : XXXX XXXX XXXX Creditor Name : Midland Credit Management , Inc . Our Reference # : XXXX Creditor Account Ending In : XXXX Account Balance : {$140.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, On XX/XX/2023, you made a settlement payment of {$280.00} towards your initial balance of {$720.00}. We are happy to confirm that this payment settles your balance. You're all set! Note : If you paid with an ACH transfer and the payment gets returned by your bank for insufficient funds ( NSF ), we'll reach out to you again for payment as the payment will still be due. Sincerely, XXXX XXXX, XXXX A Professional Debt Recovery Agency This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Here is what is being reported on my credit report : MIDLAND CREDIT MANAGEMENT Last reported XX/XX/2023 {$430.00} Open balance XXXX XXXX XXXX Original creditor. They must be fined for false reporting.

Company Response:

State: MD

Zip: 21217

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8044445

Date Received: 2023-12-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I was called by Midland Credit Management ( MCM ) because XXXX XXXX XXXX XXXX account associated with them had my phone number on it and the creditor was harassing me for the death certificate which the estate of XXXX XXXX XXXX XXXX XXXX XXXX won't give it out and I do not have access or the ability to give it out. We believe it is a scam and the phone number is XXXX XXXX XXXX XXXX XXXX name is XXXX XXXX. She passed away on XXXX XXXX, 2023, in the early morning and I am not responsible for her debt and want my phone number removed from their database and from XXXX XXXX XXXX account associated with them. Her social security number is XXXX

Company Response:

State: NY

Zip: 13905

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8043964

Date Received: 2023-12-21

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: i have sent letters to both the debt collection company as well as the reporting agencies. neither company has responded providing information requested. cease and desist has also been ignored as the information has continued to be reported, having negative effects on my report. within my attempts at resolution, i have also challenged wether the data meets compliance standards. why is this data not being reported to all major credit reporting agencies? the information needs to be deleted and i feel that remedy from the effects of the violations is necessary from all parties invloved.

Company Response:

State: KS

Zip: 67846

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8043480

Date Received: 2023-12-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The collector needs to prove that this debt is accurate with records of the debt, that this debt can survive collection that they own this debt, and the extent to which they can collect. Without it, it must be removed. The account is MIDLAND CRED XXXX - the collection amount is {$320.00}, The original creditor is XXXX XXXX XXXX and I do not have an account with this bank. This is not my obligation

Company Response:

State: TX

Zip: 75254

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8043343

Date Received: 2023-12-21

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: The company further harassed me about the debt without providing the contract of the original debt to show that I owed the debt. Their fear tactics with a lawsuit has been going on for roughly six months. Never once have they granted me the contract or into details about the debt. I feel as though they violated my consumer rights and have been harassing me for the last 6 months.

Company Response:

State: PA

Zip: 19132

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8042715

Date Received: 2023-12-21

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: A request was submitted multiple times to have this inaccurate reporting removed from my credit report. The furnishers of information responded claiming this account was accurate, however I am not liable for this debt with XXXX XXXX for {$1400.00}. I do not have a contract with Midland Funding LLC and they did not provide me with the original contract as requested. Pursuant to 18 USC 8, I owe no debt. This company is violating my consumer right to privacy pursuant to 15 USC 1681b 2. This company has no permission to report anything using my personal information pursuant to 15 USC 1681 4. Furthermore, between the dates of XX/XX/2023 and XX/XX/2023 one or more credit bureaus have REMOVED this account from my credit report due to these violations and inaccurate reporting.

Company Response:

State: TX

Zip: 75010

Submitted Via: Web

Date Sent: 2023-12-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.