CREDIT ACCEPTANCE CORPORATION


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"Products" offered by CREDIT ACCEPTANCE CORPORATION with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Virtual currency
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Title loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6852087

Date Received: 2023-04-17

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: i was never late on the listed accounts and the creditor and credit bureaus keep adding late pays to my credit reports

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 21215

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6848991

Date Received: 2023-04-18

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have previously disputed with yall about an account that you guys have furnished on my credit report. As a result of my dispute, yall said the account was to be removed from the credit bureaus within 60 days. It has been well over 60 days and this account has still not been removed. CREDIT ACCEPTANCE CORP XXXX Balance : $-

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60490

Submitted Via: Web

Date Sent: 2023-04-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6848571

Date Received: 2023-04-18

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: XXXX XXXX XXXX XXXX changed my car loan agreement without my consent. Someone in their office forged my signature and changed the contract amount to get the car loan from Credit Acceptance who is now reporting on my credit report. I reached out to Credit Acceptance and they sent me documents with the a new payment amount and my forged signature for the new contract. I never agreed to the new contract or signed it. The original contract was signed by me on XX/XX/2019 for {$360.00}. They changed it on XX/XX/2019 and forged my signature on the new contract with the payment amount changed to {$390.00}

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 63111

Submitted Via: Web

Date Sent: 2023-04-18

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6846977

Date Received: 2023-04-16

Issue: Getting a loan or lease

Subissue: Fraudulent loan

Consumer Complaint: XX/XX/XXXX a fraudlent document was made by XXXX XXXX XXXX XXXX XXXX XXXX XXXX mn and XXXX XXXX XXXX i XXXX XXXX XXXX am revoking my signauture so the contract is null and void money owed XXXX for finance amount and XXXX for credit charge and XXXX cash deposit and XXXX for service contract charge so the total cash price is XXXX plus XXXX for public officals total owed XXXX plus XXXX for debt discharge from CREDIT ACCEPTANCE fruadlent contract number XXXX on XX/XX/XXXX and my XXXX XXXX XXXX XXXX number # XXXX XXXX XXXX XXXX XXXX WAS TAKEN AND I WANT IT RETURNED IMMDEITLY.WITH OUT PREDUCIE.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MN

Zip: 55117

Submitted Via: Web

Date Sent: 2023-04-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6846548

Date Received: 2023-04-17

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: CREDIT ACCEPTANCE CORP is reporting a car repossessed and late even after the vehicle was totaled this is a violation of the FCRA. They reported the account late every month for years, but this is inaccurate the car was never repossessed it was totaled in 2020. I'll sue under the FCRA sections US Court of Appeals Ninth Circuit, No 00- 15946, NELSON vs. CHASE Manhattan for Defamation and financial injury. Because " CREDIT ACCEPTANCE CORP '' at this point is purposely reporting information to the credit bureaus inaccurately which goes against the FCRA and FDCPA.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 75237

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6843991

Date Received: 2023-04-15

Issue: Getting a loan or lease

Subissue: Fraudulent loan

Consumer Complaint: Received a vehicle that was from auction with no inspection, no maintenance check, detailing, nothing. Also promised add one but never received them. Car was repossessed and sold. Also debt collection and sold.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NE

Zip: 68516

Submitted Via: Web

Date Sent: 2023-04-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6843742

Date Received: 2023-04-16

Issue: Struggling to pay your loan

Subissue: Lender trying to repossess or disable the vehicle

Consumer Complaint: I formally filed for bankruptcy on XX/XX/XXXX, after filing I called multiple times letting Credit acceptance know that I filed bankruptcy. I was then told that they were able to see the bankruptcy and receive notification. They gave me a hard time but eventually stop trying to collect on the XXXX XXXX XXXX in the XXXXXXXX XXXX. I started I wanted to retain the property and redeem it for current property value, which was {$2400.00}. I received confirmation from the United States Bankruptcy Court of the Southern District of XXXX that you all were contacted via email about this bankruptcy. An email was sent to XXXX on XX/XX/XXXX at XXXX, which was the day I filed notifying them that I filed XXXX XXXX bankruptcy. Credit Acceptance was contacted again when I had a telephonic meeting to have a representative present on XX/XX/XXXX at XXXXXXXX XXXX and no one showed up. Again, Credit Acceptance was contacted at XXXX on XXXX XXXX XXXX XXXX of the dismissal and agreement. No one reached out to me. Then I received a letter dated for XXXX XXXX, XXXX of repossession.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: OH

Zip: 43211

Submitted Via: Web

Date Sent: 2023-04-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6843676

Date Received: 2023-04-16

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I recently checked my credit report and noticed that I have unauthorized inquiries and information that I didnt give my consent! I want all of these inquiries removed from my credit report asap!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 080XX

Submitted Via: Web

Date Sent: 2023-04-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6841898

Date Received: 2023-04-14

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: Well, I had a car that I got from a loan company name credit acceptance and I have already paid them full in balance. I did a basically a on short pay like half the amount of XXXX I had gap insurance and it covered the other half my insurance company and theyre saying that the person that documents that the car has been paid in full its still showing on my record and its been more than seven years and I really need that taken off my credit because its affecting me getting other things in the future and Ive also talked to them that I already paid his car and hes already taken off and I no longer have the vehicle because the vehicle have mechanical issues so they claimed it as total loss and long is satisfied. Its settled already.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: VA

Zip: 20109

Submitted Via: Web

Date Sent: 2023-04-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6841760

Date Received: 2023-04-14

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: For example on the XXXX car acct. that belonged to my mother and she has passed away. Because she would give me the money and i would pay with my debit card they assume that the acct is mine.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 78209

Submitted Via: Web

Date Sent: 2023-04-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.