CREDIT ACCEPTANCE CORPORATION


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"Products" offered by CREDIT ACCEPTANCE CORPORATION with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Virtual currency
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Title loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6675472

Date Received: 2023-03-10

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In Accordance with The Fair Credit Reporting Act XXXX Accounts # XXXX ; # XXXX and XXXX has violated my rights. 15 USC 1681 Section 602 States I have the rights to privacy. 15 USC 1681 Section 604A Section 2 : it also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as a late for purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 36109

Submitted Via: Web

Date Sent: 2023-03-30

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6674563

Date Received: 2023-03-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Misusing credit info

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 36507

Submitted Via: Web

Date Sent: 2023-03-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6672387

Date Received: 2023-03-09

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I the natural person did not authorize OR granted my permissible written consent to your company to pull my consumer report and neither did you provide me a consumer financial product or service pursuant to Title 12, United States Code, section 5841 ( 15 ). I demand your company immediately purge and delete the unauthorized inquiry from my credit file before ligation.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TN

Zip: 37013

Submitted Via: Web

Date Sent: 2023-03-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6672386

Date Received: 2023-03-09

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: in accordance with the fair act this creditor has violated my rights under the FCRA 15 U.S.C 1681i, section 602 states I have the right to privacy. 15 U.S.C 1681 section 604A section 2 it also states a consumer reporting agency can't not furnish an account without my written instructions. Under 15 U.S.C 1666B a creditor may not treat a payment on a credit card account under an open consumer credit plan as late for any purpose. XXXX XXXX ( XX/XX/XXXX ) (, XXXX, XXXX, XXXX, XX/XX/XXXX ) XXXX XXXX ( XX/XX/XXXX ) ( XXXX, XXXX, XXXX, XXXX, XXXX, XXXX XXXX, XXXX, XXXX, XX/XX/XXXX ) ( XXXX, XXXX XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XX/XX/XXXX ) ( XX/XX/XXXX )

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 13090

Submitted Via: Web

Date Sent: 2023-03-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6671727

Date Received: 2023-03-10

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: On XX/XX/2022 I went to a XXXX XXXX XXXX in XXXX XXXX XXXX to trade in a vehicle. I discussed in the parking lot with the salesman my income and such. They proceed to run my credit with many banks without verifying my income or any information about me with an application. pretty much they used made up data to run my report. Where is the credit app?

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MS

Zip: 39047

Submitted Via: Web

Date Sent: 2023-03-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6669986

Date Received: 2023-03-09

Issue: Struggling to pay your loan

Subissue: Loan balance remaining after the vehicle is repossessed and sold

Consumer Complaint: Credit acceptance finance company repossessed my vehicle for unpaid balance. I informed them that I paid the balance by using the coupon method and sending copies of a 1099a form along with other documents to the IRS and to credit acceptance to discharge the debt. Repossessing somebody vehicle is against the law and it goes against the fdcpa and 15 usc1692f unfair practices.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 13502

Submitted Via: Web

Date Sent: 2023-03-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6667784

Date Received: 2023-03-08

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I traded in my truck for a new one and the dealership sent a check on XXXX XXXX 2023 to pay off my old truck credit acceptance marked my account as late on XX/XX/XXXX wich made my score drop significantly and I lost a mortgage over it I have proof the received the check from the dealership they refuse to fix the issue

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 121XX

Submitted Via: Web

Date Sent: 2023-03-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6667628

Date Received: 2023-03-08

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the fair credit Reporting act XXXX Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 483XX

Submitted Via: Web

Date Sent: 2023-03-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6667511

Date Received: 2023-03-08

Issue: Getting a loan or lease

Subissue: Confusing or misleading advertising or marketing

Consumer Complaint: I attached when the loan was at current this has been such a struggle. I have reached out to Credit Acceptance multiple times once because I had an XXXX XXXX XXXX XXXX XXXX. Then we received custody of our XXXX grandchildren unexpectedly and Covid blah blah blah. They basically gave me no choice regarding payments that I did admittedly miss a few and have been charging 22.9 % interest rate The entire time. In my opinion, this is astronomical they have not been willing to help instead, tell me that theyre going to repossess my vehicle.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: OH

Zip: 457XX

Submitted Via: Web

Date Sent: 2023-03-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6666985

Date Received: 2023-03-08

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: Credit Acceptance is reporting an inaccurate account on my credit reports that I have been disputing with the credit bureaus. Credit acceptance is reporting a monthly payment of {$0.00} but this account has consecutive late payments reporting for over a year. How are these late payments accurate if there is no monthly payment due? They are also reporting multiple inconsistencies between each bureau such as different balances owed, last payment dates, open dates and last active dates. It is their responsibility as a consumer reporting agency to report 100 % accurate information and they have failed to do so. They have violated the FCRA and my rights as a consumer to dispute any inaccurate information on my reports and to have valid accurate reporting accounts. This inaccurate account has caused me a lot of distress as I am not able to get approved and have low credit scores due to their negligence. I am demanding that this account is deleted from my reports now!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 77049

Submitted Via: Web

Date Sent: 2023-03-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.