Date Received: 2024-01-09
Issue: Other transaction problem
Subissue:
Consumer Complaint: My computer hacked, Hackers got into everything on it including my on-line banking acct. with Wells Fargo. Money was transferred from savings acct. to checking acct. and I was not notified of fund transfer which was what bank usually did when funds were transferred by sending e-mail to inform me a transfer had occurred. There was nothing I could do to stop the hackers who identified themselves as " XXXX XXXX ''. Initially they had locked my computer and had a message on line to call XXXX with a phone number to get computer cleaned of any wrong programming. See complaint ID XXXX. Wells Fargo refuses to replace any of my funds stolen because they seem to think I had something to do with the stealing. The hackers got away with over {$160000.00}. Wells Fargo has repeatedly said I was at fault because I sent a cashiers check to supposedly XXXX XXXX XXXX to return the amount transferred to my checking account from savings by hackers. That check was only sent to return funds to XXXX that I thought had been put into my account by them in error by their billing department. If you can please get through to Wells Fargo that I was REALLY hacked by people posing very well as XXXX employees and to PLEASE replace at least half of my funds I will be very happy to let this situation go.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MD
Zip: 21144
Submitted Via: Web
Date Sent: 2024-01-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-09
Issue: Struggling to pay mortgage
Subissue: Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-li
Consumer Complaint: On XXXX, I spoke with XXXX XXXX of The Wells Fargo Executive Office Case Specialist Office and she informed me that she was speaking to The Bankruptcy Team in regards to a Court Modification. I am concerned about this process because Wells Fargo refuses to adhere to agreement to Modify my home immediately without Trial Payments and remove the total arrearage payments for the years XXXX. This is Obvious Discrimination. Why am I regulated to Bankruptcy and continued destroyed Credit which has been the case for over 10 years when Wells Fargo did not honor it's agreement. My loan is also PREDATORY and The original closing Documents from XXXX XXXX XXXX XXXX which clearly demonstrates I was not in Foreclosure is evident and dated... Americas Service Company a subsidiary of Wells Fargo had this information all along and ignored the facts when they placed me in Foreclosure. As a result, Wells Fargo knew years ago. Yet, Wells Fargo refuses to rectify the situation. I am in the process of submitting the required retainer to obtain a Law Firm who is Finally able to assist with attaching my case to several Class Action Law Suits and obtaining the services of The Justice Department Finally.. I will upload The Stamped XXXX Letter proving my claim this Afternoon.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: DC
Zip: 20011
Submitted Via: Web
Date Sent: 2024-01-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-09
Issue: Repossession
Subissue: Loan balance remaining after the vehicle is repossessed and sold
Consumer Complaint: Subject : Request for Resolution of Auto Loan Account Issues Dear Wells Fargo Auto, I hope this message finds you well. My name is XXXX XXXX and my account number is XXXX. I am writing to address several concerns regarding the handling of my auto loan, account mismanagement, and its impact on my credit profile, and professional life. In the latter part of XXXX, I acquired a loan from Wells Fargo Auto for the purchase of a XXXX XXXX XXXX XXXX from XXXX XXXX in XXXX. Regrettably, following the loan acquisition, my account experienced mishandling, including being placed on multiple deferment programs during the peak of the coronavirus pandemic. Representatives often advocated for these deferment programs, resulting in the continuous reporting of late or overdue payments to the three credit bureaus. Despite my persistent efforts to rectify the situation through multiple calls to Wells Fargo Auto, my attempts to resolve the issue and prevent negative credit reporting proved unsuccessful. Furthermore, my attempts to set up automatic payments and discuss alternative payment arrangements were met with challenges, exacerbating the situation. The mishandling of my auto loan has had severe repercussions, adversely affecting my credit, hindering my ability to secure new credit, housing opportunities, and employment. I am currently facing the imminent risk of job loss and housing insecurity due to the lack of a payment arrangement for the settlement amount, currently at {$18000.00}. I am requesting a fair and positive resolution to this matter, specifically the prompt removal of my Wells Fargo Auto loan account from my credit profile. Additionally, I kindly request an adjustment of the reported loan amount to reflect the agreed-upon settlement amount of {$18000.00}. To facilitate this resolution, I propose a payment plan of {$1900.00} per month for four months, totaling {$7400.00}, and I am earnestly seeking an acceptance letter from Wells Fargo Auto acknowledging this arrangement. The provision of such a letter is crucial, as it will allow me to present a clear understanding of the payment arrangement to my employer and housing development, averting the potential loss of employment and housing. I understand the importance of fulfilling my financial obligations, and I am committed to resolving this matter amicably. I kindly request your prompt attention and cooperation in providing the necessary documentation to facilitate the agreed-upon settlement and ensure a positive outcome for all parties involved. Sincerely, XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: PA
Zip: 18704
Submitted Via: Web
Date Sent: 2024-01-10
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-09
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: The bank told me to call the companies about these charges and I did they said the bank needs to file the charges in order for me to get my money back I did not give any permissions to use my card at any of these companies nor did I give anyone to do so these are the charges that I have called on and talked to the fraud department about these charges I did not make. I do have emails to this one lady who has been helping me at the bank I have wrote to her almost every other day about my account XXXX XXXX XXXX is my social security number XXXX date of birth XX/XX/ XXXX {$1000.00}XX/XX/XXXX wire charge {$25.00}XX/XX/ XXXX XXXX {$200.00}XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX {$4500.00} this company said bank needs to fileXX/XX/ XXXX XXXX {$4000.00XX/XX/ XXXX {$1000.00}XX/XX/XXXX dental {$4000.00} they said bank needs to file XXXX XXXX XXXX {$1000.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX} I have 2 wire transfers but I am talking to the investor man also but got nothing yetXX/XX/{$24000.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 94509
Submitted Via: Web
Date Sent: 2024-01-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-10
Issue: Wrong amount charged or received
Subissue:
Consumer Complaint: Im in the bank account so I was {$950.00} in a hole call Wells Fargo and try to talk to him and course. No one seems to speak English so you have to like repeat yourself 20 times but they like double quadruple charged me for making transfers thats what the whole I transferred XXXX for my checking to my savings, then back to my checking because I found something I wanted to buy online and I transferred that to XXXX XXXX because I dont typically like using my card online anymore. I transfer the XXXX XXXX so my XXXX XXXX and took it but thats another complaint a lot theyre doubling triple the charges of XXXX and I put me in the whole XXXX {$900.00}, I tried talking to him and he hangs up on me. That would be fraud. Could be fast robbery burglary so many things because as my money and I counted for and then they did all that charging it which is illegal.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: SD
Zip: 573XX
Submitted Via: Web
Date Sent: 2024-01-10
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-10
Issue: Struggling to pay mortgage
Subissue: Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-li
Consumer Complaint: The last time my mortgage went in to foreclosure I wasn't notified. I found out because a realtor had called my mother in laws house phone looking to buy my house. I called Wells Fargo, they said I had a couple days to send in the paper work for a mortgage modification loan. I sent in the paper work the next day and had to wait 48 hours for them to get back with me and when they didn't I called them and they said they never received the paper work. I had a conformation from the fax proving I sent in all the correct paper work but I was told it didn't matter and it was too late now. I had to file bankruptcy in order to keep my house. Because of that bankruptcy I haven't been able to do anything financially like get a car loan and my cars are falling apart. I'm driving a XXXX and a XXXX and I'm putting money into them monthly to keep them going because I can't get a loan. The bankruptcy takes almost XXXX a week out of my paycheck and it's been a huge struggle just to survive. I have a wife and XXXX kids and I've had to work 7 days a week and my wife works 2 jobs just to survive. This is the 3rd time I've sent a complaint threw you guys and everytime Wells Fargo says they didn't do anything wrong and I never sent in the paper work. A couple weeks ago I got this letter saying they apologize for making a mistake when I applied for the modification loan. They also sent me a XXXX XXXX dollar check. I will not cash that check. They owe me way more. They've done this to so many people and everyone has been compensated way more. I deserve more than XXXX XXXX dollars for the five years of struggling because of them.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MI
Zip: 48371
Submitted Via: Web
Date Sent: 2024-01-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-10
Issue: Managing an account
Subissue: Banking errors
Consumer Complaint: Please refer my CFPB Complaint # XXXX XXXX XXXX XX/XX/XXXX. Within 5 months - I faced the exact same issue in the same Wells Fargo branch : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas XXXX United States ( XXXX ) XXXX I took appointment last week for notarizing one document ( only one page signature for a 4 page document ). It was treasury department document ( XXXX ) to change my Bank account from ally bank to XXXX XXXX XXXX and XXXX are both online banks with no branches so for this kind of services - I generally go to Wells Fargo branch.. Got appointment confirmation email for XXXX, XX/XX/XXXX at XXXXXXXX XXXX XXXX. I reached on time and this time after waiting for around XXXX minutes, same gentleman with beard reached me. After looking at my document, he made the same excuse that he needs to check with his manager. It was the same person I met on XXXX XX/XX/XXXX also. Manager was also the same - XXXX XXXX. Now they started making the excuses : excuse # XXXX - as you are changing the bank account to XXXX -we can't notarize. If you were changing it to Wells Fargo account we could have done that. I was shocked to hear this as this manager was exactly doing the same thing to promote Wells Fargo and compelling a customer to change it to Wells Fargo account. I simply told him please show me your terms and conditions or rule book and give me this in writing. He made another excuse that printer is not working. I pointed to the white printer which somebody just took the printout while I was waiting in the lobby. excuse # XXXX - This document required medallion kind of seal and notary that we don't do that. Please get it from public notary like XXXX. I told that treasury department has clearly specified notary from bank and not public notary. He said how he can verify my XXXX account? I offered him my phone with XXXX XXXX. Now XXXX XXXX played another dirty trick that he can't do this. I said- please provide me your rule book as within last 5 months - I am facing this adverse action. He was not willing to do that. Now i asked where it the supervisor. He said nobody above him in this branch. He can write a complaint to XXXX XXXX team. I said I want to write that complaint right being in the branch. He said he can't let me do that. I said let me write on plain paper and send it to that XXXX XXXX team-for which he refused. In the meanwhile XXXX XXXX started creating online complaint on his computer which as blocking screen so that nobody can see it. I said why can't you print it using browser print functionality- he said I can not let Wells Fargo proprietary data to go outside of bank. I said let me read on the print out and then you can shred it- he refused that also. While i was there, his subordinate was trying to come up with more excuses why they can not do notary. I called Wells Fargo from that branch and spent XXXX minutes to get that complaint done. This is discrimination - the moment this XXXX XXXX XXXX XXXX XXXX sees an XXXX like me- starts retaliating. XXXX XXXX XXXX. I asked the lady on the phone to share with me all the terms and conditions document regarding Wells Fargo in terms of what they can notarize and what they can't? Also why this branch didn't called me to send my paperwork by email before the appointment? They could have saved my trip plus XXXX hours on XXXX XX/XX/XXXX. While i was talking to Wells Fargo customer service- this disrespectful and unapologetic XXXX XXXX XXXX asked me to leave the branch by saying - goodbye even when I was sitting quietly and talking to them over the phone Here are the contents of CFPB Complaint # XXXX Dated XXXX XX/XX/XXXX -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - I have wells Fargo Business checking account, personal checking account and Wells Fargo credit cards. I wanted to get one document notarized so took an appointment ( on XXXX XXXX ) for my local branch : XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX United States Appointment was on XXXX XX/XX/XXXX at XXXX. Triple digit temperature XXXX XXXX XXXX XXXX ). Reached on time, but nobody available till XXXX. Finally I went with XXXX for notary. Upon checking my documents, he told me that it can not be notarized. I asked why? He said that it will be conflict of interest for Wells fargo to notarize the documents as it was a Complaint to XXXX XXXX XXXX XXXX XXXX. He said as this could be sent to court that's why he is not notarizing. He called in his manager- XXXX XXXX. He told me the same reason - I provided my reasoning that notary just says that I am the one who is signing in front of authorized notary and nothing more than that. Moreover by looking all over the documents and copying them ( you are violating the very confidentiality of the documents ). I told him that during XXXX XXXX and XX/XX/XXXX - I got one charge being notarized in the same wells Fargo branch and currently it's a lawsuit in court. XXXX said that i was not the XXXX at that time. Another issue - this wells fargo XXXX - XXXX keep on changing so rules keep on changing. XXXX XXXX stated that I can go to XXXX and get it notarized. I told him that XXXX charges {$6.00} for the very first page- it's just XXXX page but both didn't budge. I said that i want to make a complaint. From XXXX till XXXX XXXX XXXX XXXX the complaint and didn't showed mem what he has written ( that means - his own version which may be totally biased ). Last name- XXXX means somebody from XXXX. XXXX folks just hate XXXX so that might also have played in here. XXXX XXXX XXXX tried to stereo type me further that if there are some lease documents then they could have notarized. I simply told him that what if the tenant and landlord has any fights and then go to court. In that case that notarized document is also some court document. Moreover, just because I am an XXXX origin person doesn't mean that I am immigrant and always going to live in apartment - that's a totally bad analogy with bad taste in my mouth. I was very clear that both XXXX and XXXX are making up the rules on the fly and definitely not convincing. XXXX minutes for complaint filing and not sharing with me the contents of the complaint is definitely not transparent. Moreover, this is a second time- this particular Wells Fargo denied notarizing the document - I end up going to XXXX and pay them {$6.00} this time. When one makes the online appointment- they clearly select the reason - notary - why this Wells Fargo scheduler doesn't tell them what they can notarize or not? this way - customers don't have to waste time and money. Both XXXX and XXXX XXXX are so mean and insensitive that they didn't even offered me water in this scorching heat - triple digit temperature where I end up spending XXXX minutes of my time. Bad experience- Wells Fargo is a serial offender and this branch in particular. Wells Fargo written complaint ends in XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: XXXXX
Submitted Via: Web
Date Sent: 2024-01-10
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-10
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: Went to the bank to check on our balance and they would not give it. They played games. Wanted to withdraw money and they would not let us. we left upset. next time went again and asked for the same thing plus a bank statement and they declined. after waiting forever we told them to close the account and give us our money and I am sure they gave us less byt got away with it because we just wanted to leave the nightmare behind. I had the account under my mom and myself. My Mom XXXX XXXX XXXX XXXXXXXX and I am XXXX XXXX. I swore never again to bank with them, They stole our money.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2024-01-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-09
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: I'd lost my card-not terribly sure when exactly but the last transaction that I recognize was in XXXX. In XXXX, I saw charges totaling {$4200.00} on my debit card that I do not recognize. I filed a claim with Wells Fargo. No credit was issued and the claim was denied.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NE
Zip: 68154
Submitted Via: Web
Date Sent: 2024-01-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-09
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: Please be advised that on XX/XX/XXXX, I am writing to dispute the adverse action taken against me based upon the credit application I extended to XXXX XXXX XXXX ( Application # XXXX ) given in good faith as a consumer credit application in the form of a book entry that was received on the record with XXXX XXXX XXXX XXXX Bank XXXX XXXX XXXX in accordance with the ( FCRA ). In review of your XXXX XXXX XXXX dated XX/XX/XXXX my application was received as a book-entry account documented as a XXXX XXXX Certificate Receivable as defined in your XXXX XXXX XXXX XXXX filed with the Securities Exchange Commission ( Commission ) , I have a right to request an investigation into the accuracy of the negative information reported by your agency. Be advised that it is a federal crime of identity theft 18 USC 102A to share my personal identifying information with your underwriter Wells Fargo without my knowledge and consent. XXXX XXXX as a Holder of my personal information used my personal information to create and record a book-entry receivable on the record with the Commission without my knowledge and consent. Further, under 15 USC 1681, it is a violation to use my credit report as a means of denying me credit is an adverse action when using Wells Fargo as an affiliate underwriter to determine my credit worthiness is deceptive and unfair business practices. XXXX XXXX without my knowledge or consent received my application online without any disclosures that my application would be assigned to XXXX XXXX and received on the record as a Certificate and Receivable and being used as a part of a pool book-entry asset backed securities on behalf of XXXX XXXX to present to Investors to raise capital on behalf of the XXXXXXXX XXXX using Wells Fargo as the underwriter. This means that Wells Fargo Bank and XXXX XXXX have denied me my extension of my credit never disclosing to me that I was entering into a securitization process with multiple affiliates in violation of my privacy rights in accordance with the Privacy Act of 1974 and violations of 15 USC 1642, 15 USC 1681m. and 12 CFR 1002, the Equal Credit Opportunity act. Also, I have attached a copy of the Receivables Purchase Agreement which outlines the application process and how the applications are securitized for the purpose of filing a CFPB complaint in order to have this transaction investigated. Further, this is a violation of my consumer rights under 15 USC 1642, to use adverse actions and unfair deceptive and abusive practices such as credit denial in the process of interstate commerce according to the Federal Trade Commission and FINRA, as well as Dodd-Frank Act. Further, according to the Dodd-Frank Act, is an adverse action taken by XXXX XXXX and Wells Fargo by sharing my personal data with its affiliate underwriter Wells Fargo and together both agencies using adverse actions against me to deny me an extension of credit also in violation of the Privacy Act of 1974, 15USC 1681 and the Equal Credit Opportunity Act. XXXX XXXX engaged in a securities transaction documented through the Securities and Exchange Commission without my knowledge and consent. For XXXX XXXX to deny me my extension of credit in this transition constitutes a breach of Custodian and Fiduciary responsibility under the Indenture Trustee Act of 1939, as well as securities fraud under the Securities and Exchange Act of 1933. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX acting as custodian and fiduciary under the Patriot Act and 12 CFR Appendix A to Part 1002. XXXX XXXX took my application as a Receivable and sold it to XXXX XXXX XXXX without my knowledge and consent. I am prepared to file in the proper legal venue all documents necessary to show how XXXXXXXX XXXX XXXX XXXXXXXX and XXXX XXXX have failed in me in a consumer transaction as an Investor according to their XXXX XXXX dated XX/XX/XXXX. XXXX XXXX has filed a Prospectus with the Securities and Exchange Commission dated XX/XX/XXXX and filed on the record with the Securities and Exchange Commission which details how my credit application was securitized through XXXX XXXX and XXXXXXXX XXXX XXXX XXXXXXXX and XXXX XXXX is choosing to deny me an extension of credit that I am rightfully entitled as an Investor and Holder of Receivables with XXXX XXXX XXXX by submitting an application with the XXXXXXXX XXXX XXXX. My proof of this record is the XXXX XXXX the XXXX RECEIVABLES PURCHASE AGREEMENT, The XXXX XXXX XXXX XXXX UNDERWRITING AGREEMENT, between XXXX XXXX and XXXX XXXX dated XX/XX/XXXX, attached for reference to show that XXXX XXXX is well aware of its obligation to investors and consumers as it states in its Prospectus : Consumer Financial Protection Bureau ( CFPB ), which was created by the Dodd-Frank Act, is responsible for implementing and enforcing various federal consumer protection laws. The CFPB also supervises certain depository institutions and non-depository institutions offering financial products and services to consumers, including automobile loans and leases. XXXXXXXX XXXX and XXXXXXXX XXXX are subject to regulation by the CFPB and XXXXXXXX XXXX is also subject to the CFPBs investigation and enforcement authority. The CFPB has issued public guidance regarding compliance with the fair lending requirements of the Equal Credit Opportunity Act, and its implementing regulation, for automobile lenders that permit automobile dealers to charge the consumer an interest rate that is higher than the rate the lender provides the dealer for a consumer. This increased rate is typically called a dealer markup. The CFPB has been conducting fair lending examinations and investigations of automobile lenders and their dealer markup and compensation policies. In addition, we understand that the CFPB has also conducted investigations concerning certain other automobile lending practices, including the sale of extended warranties, credit insurance and other add-on products. If any of these practices were found to violate applicable laws, XXXXXXXX XXXX or XXXXXXXX XXXX could be obligated to repurchase from the Issuing Entity any related Receivable that fails to comply with law, if the violation has a material and adverse effect on the interests of the Issuing Entity or the Noteholders in the related Receivable and such violation is not timely cured. In addition, XXXX XXXX, XXXXXXXX XXXX, the Depositor or the Issuing Entity could also possibly be subject to claims by the obligors on those contracts, and any relief granted by a court could potentially adversely affect the Issuing Entity. It is a violation of Rule 200 under the Securities Exchange Act 17 CFR 200 to deny me an extension of credit as an investor in XXXX XXXX XXXX pursuant to your Prospectus, the XXXX XXXX and XXXX XXXX Purchase Agreement and your Annual XXXX filing and 15 USC 1681 and 17 CFR Part 9. Moreover, under Rule 14a-12, filed under the Securities and Exchange Act 17 CFR 201.31, XXXX XXXX agrees to be ethically bound to not commit language fraud even in the application solicitations, as well as, state all parties involved when committing an adverse action against me as an investor as stated in your Form XXXX by providing proper disclosures to all investors. I was not provided with any of the disclosures involved in why XXXX XXXX took adverse action against me. XXXX XXXX further agrees that pursuant to the Securities Exchange Act of 1933, to be ethically bound to the language and performance of all of XXXX XXXX public offerings, filings and commitments made to investors. Further, per your XXXX annual filing, your retail installment credit application and consumer products are at the top of your highest grossing tier of revenue for XXXX XXXX which means that any investment that includes my application and promissory note is a part of your highest grossing revenue. As an investor a part of multi-denomination global securities as defined in under the RECEIVABLES PURCHASE AGREEMENT between XXXX XXXX XXXX XXXX XXXX, as Seller, and XXXX XXXX XXXX XXXX, as Depositor Dated as of XX/XX/XXXX under SECTION 2.01 Conveyance of Receivables ( a ) In consideration of the Depositors delivery to or upon the order of the Seller on the Closing Date of {>= $1,000,000} and a Certificate representing a Certificate Percentage Interest equal to 14.96288427 %, representing a total purchase price of {>= $1,000,000} ( collectively, the Purchase Price ), the Seller does hereby sell, transfer, assign, set over and otherwise convey to the Depositor, without recourse ( subject to the obligations of the Seller herein ) all right, title, and interest of the Seller in and to the following assets and property whether now owned or existing or hereafter acquired or arising : ( i ) the Receivables and all moneys received thereon after the close of business on XX/XX/XXXX ; ( ii ) the security interests in the Financed Vehicles and any accessions thereto granted by Obligors pursuant to the Receivables and any other interest of the Seller in such Financed Vehicles ; ( iii ) any Liquidation Proceeds and Recoveries and any other proceeds with respect to the Receivables from claims on any theft, physical damage, credit life or disability insurance policies covering Financed Vehicles or Obligors, including any vendors single interest or other collateral protection insurance policy ; ( iv ) any property that shall have secured a Receivable and that shall have been acquired by or on behalf of the Seller ; ( v ) all documents and other items contained in the Receivable Files ; ( vi ) all proceeds from any Receivable repurchased by a Dealer pursuant to a Dealer Agreement; and ( vii ) the proceeds of any and all of the foregoing ( collectively, with the assets listed in clauses ( i ) through ( vi ) above, the Conveyed Assets ). ( b ) For all non-tax purposes, the Seller and the Depositor intend that the transfer of assets by the qSeller to the Depositor pursuant to this Agreement be a sale of the ownership interest in such assets to the Depositor, rather than the mere granting of a security interest to secure a borrowing. In the event, however, that such transfer is deemed not to be a sale but to be a grant of a mere security interest to secure a borrowing, the Seller shall be deemed to have hereby granted, and does hereby grant, to the Depositor a first priority security interest in all right, title and interest of the Seller in and to the Conveyed Assets, whether now owned or existing or hereafter acquired or arising, and all accounts, money, chattel paper, securities, instruments, documents, deposit accounts, certificates of deposit, letters of credit, advices of credit, bankers acceptances, uncertificated securities, general intangibles, contract rights, goods and other property consisting of, arising from or relating to such Conveyed Assets, which security interest shall be perfected, to secure a debt in the amount equal to the Purchase Price ( less payments of principal previously received in respect of the Receivables ) plus interest at a rate equal to the weighted average of the interest rates payable on the Receivables. Pursuant to the Sale and Servicing Agreement and Section 6.04 hereof, the Depositor may sell, transfer and assign to the Issuer ( i ) all or any portion of the assets assigned to the Depositor hereunder, ( ii ) all or any portion of the Depositors rights against the Seller under this Agreement and ( iii ) all proceeds thereof. Such assignment may be made by the Depositor with or without an assignment by the Depositor of its rights under this Agreement, and without further notice to or acknowledgement from the Seller. The Seller waives, to the extent permitted under applicable law, all claims, causes of action and remedies, whether legal or equitable ( including any right of setoff ), against the Depositor or any assignee of the Depositor relating to such action by the Depositor in connection with the transactions contemplated by the Sale and Servicing Agreement. Because ( i ) the Depositor intends to convey all of its right, title and interest in and to the Receivables to the Issuer pursuant to the Sale and Servicing Agreement, ( ii ) the Issuer intends to pledge all of its right, title and interest in and to the Receivables to the Indenture Trustee pursuant to the Indenture, ( iii ) the Seller intends that the transfer of Receivables pursuant to this Agreement be a sale of the ownership interest in such Receivables to the Depositor, and ( iv ) the parties intend that the Indenture Trustee have a direct security interest in the Receivables, if the transfer of the Receivables pursuant to this Agreement is deemed to be a grant of a security interest to secure a borrowing, the foregoing grant by the Seller of a security interest in the Receivables to secure a debt in the amount of the debt described above shall be deemed to be, and the Seller hereby grants, a direct security interest in the Receivables to the Indenture Trustee for the benefit of the Noteholders to secure the debt described above. SECTION 2.02 The Closing. The sale and purchase of the Receivables shall take place at a closing at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX New York XXXX on the Closing Date, simultaneously with the closing under ( a ) the Sale and Servicing Agreement, ( b ) the Indenture, ( c ) the XXXXXXXX XXXX Receivables Purchase Agreement and ( d ) the Trust Agreement XXXX XXXX and Wells Fargo has caused me intentional hard by their adverse action against me. I am experiencing emotional stress, XXXX humiliation, XXXX, loss of appetite, XXXX, mental anguish and embarrassment by denying me my rights to my consumer right to credit. If I am continued to be denied the open end retail installment credit contract from XXXX XXXX as an Investor and Person Deemed Owner and Holder of XXXX Certificates described in the INDENTURE between XXXX VEHICLE OWNER TRUST, as Issuer, and XXXX XXXX XXXX XXXX XXXX XXXX XXXX, as Indenture Trustee Dated as of XX/XX/XXXX, I will have to pursue legal remedies to be compensated for the. XXXX XXXX filed using your Prospectus on XX/XX/XXXX, filed pursuant to Rule 433, with to show that XXXX XXXX XXXX has securitized my credit applications through its depositor, XXXX XXXX, as well as, a previous application and committed securities and FCPA fraud against me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MO
Zip: XXXXX
Submitted Via: Web
Date Sent: 2024-01-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A