Date Received: 2023-10-06
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: A violation of 18 USC 1028 identity theft has occurred. This company Transworld System XXXX # XXXX is in possession of my name and address. amount {$10000.00} on XXXX The company has no expressed written consent. I issues this company a Cease and Desist.
Company Response:
State: VA
Zip: 23505
Submitted Via: Web
Date Sent: 2023-10-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: A new collection account was reported to my credit. This account is not mine. Debt collector was called and information that they gave is insufficient. They have started an investigation. I started a fraud protection notice on my credit.
Company Response:
State: FL
Zip: 33909
Submitted Via: Web
Date Sent: 2023-10-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: Transworld System Inc. posted a collection debt to my XXXX credit report on XXXX. I have never engaged in or transacted any business with Transworld System nor the company they appear to be representing ( XXXX XXXX ). Further, Transworld System Inc. never attempted to communicate with me via mail to establish ownership of this alleged debt prior to appending it to my credit report. This is a strict violation of the FDCPA 809 Validation of Debts rule. I should have been notified of this alleged debt then allowed 30 days to dispute this debt directly with Transworld System prior to the debt appearing on my credit report. Transworld should remove this debt from my credit reports as it does not belong to me and is presumably identity theft. I have filed two police reports in XXXX, Texas following XXXX XXXX XXXX ( XXXX in XXXX and another in XXXX ). I have no debt obligations with XXXX XXXX nor with Transworld System and would like Transworld to cease any further collection activity related to this invalid debt.
Company Response:
State: AZ
Zip: 85742
Submitted Via: Web
Date Sent: 2023-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: TRANSWORLD SYTEMS INC sent me a letter via USPS stating that their company is trying to collect debt of {$47.00} that they allege I owe to XXXX XXXX XXXX XXXX. I have no knowledge of this debt and have contacted XXXX XXXX XXXX who has no knowledge of it either. Thanks for your assistance in this matter. XXXX XXXX
Company Response:
State: TX
Zip: 76049
Submitted Via: Web
Date Sent: 2023-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I moved out of my rental as the XXXX at XXXX XXXX on XX/XX/XXXX for an out-of-state job transfer. The issue is two-pronged. First, we NEVER received a move-out statement. Multiple phone calls were made to the XXXX XXXX XXXX XXXX. We left multiple voicemails and our calls were never returned. We gave our forwarding address to property XXXX XXXX XXXX as requested ; as well as the XXXX. It is a violation of Colorado XXXX to fail to provide an accounting within the statutory 30 days. A copy of the law has been attached. Colorado law also states that failure to adhere to Colorado laws on security subjects them to punitive damages up to XXXX times the amount of the deposit. I never received ANYTHING until I received a phone call a few days ago at WORK from a debt collector XXXX ( Transworld systems ) saying I was being sent to collections. I asked for a verification of the debt, which I received on XX/XX/XXXX, and I have attached. I do not believe legitimate the verification is legitimate, as it just shows charges ; but no proof that any attempt was ever made by the XXXX XXXX XXXX XXXX to send me the charges. Again, I NEVER RECEIVED THEM. The verification provided by XXXX says that we owe XXXX dollars for cleaning charges ; however there has NEVER been a detailed account provided by the Links At XXXX XXXX of what each charge is is for, as REQUIRED by Colorado XXXX. The second problem was brought to my attention upon receiving the verification of the debt. It lists the move out date as XX/XX/XXXX. Its showing that we should still owe {$400.00} in rent. This is a clerical error made by The Links at XXXX XXXX. The move-out date was XX/XX/XXXX NOT XX/XX/XXXX. The {$400.00} charge for gross scheduled rent is incorrect. We received the final amount due to The XXXX XXXX XXXX XXXX and it was paid on XX/XX/XXXX. We were billed correctly for the the 17 days of pro-rated rent and utilities ; for the amount of XXXX. This is in accordance with our move out date of XX/XX/XXXX. I have provided the final payment confirmation that was paid at XXXX XXXX for the amount of {$1000.00}. I have also attached XXXX emails sent by my wife to the XXXX property managers confirming she left our keys as instructed on the move-out date of XX/XX/XXXX XXXX Colorado Code XXXX XXXX - Property - Real and Personal Article XXXX - Tenants and Landlords Part XXXX - Security Deposits- Wrongful Withholding XXXX. Return of Security Deposit Universal Citation : CO Code XXXX ( XXXX ) A landlord shall, within XXXX month after the termination of a lease or surrender and acceptance of the premises, whichever occurs last, return to the tenant the full security deposit deposited with the landlord by the tenant, unless the lease agreement specifies a longer period of time, but not to exceed XXXX days. No security deposit shall be retained to cover normal wear and tear. In the event that actual cause exists for retaining any portion of the security deposit, the landlord shall provide the tenant with a written statement listing the exact reasons for the retention of any portion of the security deposit. When the statement is delivered, it shall be accompanied by payment of the difference between any sum deposited and the amount retained. The landlord is deemed to have complied with this section by mailing said statement and any payment required to the last known address of the tenant. Nothing in this section shall preclude the landlord from retaining the security deposit for nonpayment of rent, abandonment of the premises, or nonpayment of utility charges, repair work, or cleaning contracted for by the tenant. The failure of a landlord to provide a written statement within the required time specified in subsection ( XXXX ) of this section shall work a forfeiture of all his rights to withhold any portion of the security deposit under this section. The willful retention of a security deposit in violation of this section shall render a landlord liable for treble the amount of that portion of the security deposit wrongfully withheld from the tenant, together with reasonable attorney fees and court costs ; except that the tenant has the obligation to give notice to the landlord of his intention to file legal proceedings a minimum of XXXX days prior to filing said action. In any court action brought by a tenant under this section, the landlord shall bear the burden of proving that his withholding of the security deposit or any portion of it was not wrongful. Upon cessation of his interest in the dwelling unit, whether by sale, assignment, death, appointment of a receiver, or otherwise, the person in possession of the security deposit, including but not limited to the landlord, his agent, or his executor, shall, within a reasonable time : Transfer the funds, or any remainder after lawful deductions under subsection ( XXXX ) of this section, to the landlord 's successor in interest and notify the tenant by mail of such transfer and of the transferee 's name and address ; or XXXX the funds, or any remainder after lawful deductions under subsection ( XXXX ) of this section, to the tenant. Upon compliance with subsection ( XXXX ) of this section, the person in possession of the security deposit shall be relieved of further liability. Upon receipt of transferred funds under subsection ( XXXX ) ( a ) of this section, the transferee, in relation to such funds, shall be deemed to have all of the rights and obligations of a landlord holding the funds as a security deposit. Any provision, whether oral or written, in or pertaining to a rental agreement whereby any provision of this section for the benefit of a tenant or members of his household is waived shall be deemed to be against public policy and shall be void. Source : XXXX XXXX : p. XXXX, XXXX. XXXX. XXXX : XXXX. XXXX XXXX : ( XXXX ) amended, p. XXXX, XXXX, effective XX/XX/XXXX.
Company Response:
State: MN
Zip: 554XX
Submitted Via: Web
Date Sent: 2023-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I received an alert that had a collections account. I contacted the number the gentleman would not provide any informationThere is information on my consumer report that is a result of identity theft. I did not provide written permission or instructions for the identified transactions to be reported on my consumer report. I am requesting that the reporting of this information be blocked and deleted. My request to block is not being made in error ; nor is my request to block being made on the basis of a material misrepresentation of fact by me relevant to the request to block the identified transactions. The identified transactions are not information related to any transaction by me as the consumer : Transworld system IC XX/XX/2023 You are required to do what I am asking and block these transactions from being reported to my consumer report within 4 days from the date of the receipt of this notice. I look forward to your response.
Company Response:
State: TX
Zip: 76132
Submitted Via: Web
Date Sent: 2023-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Confusing or misleading advertising or marketing
Subissue:
Consumer Complaint: Repeated calls from Transworld Systems ( calling from XXXX ) who said they were collecting a XXXX debt but would not provide any understandable information as to : 1 ) who the debt was from, 2 ) the amount of the debt, and 3 ) the date of service related to this charge. Each call sounded like it was being placed from overseas and each caller had a strong non-English accent - making it very hard to understand exactly what they were saying. They refused to provide the information listed above until I provided them with personal security information- which I was not willing to do. They absolutely refused to send me any more detailed information either by mail or e-mail. They have been calling me or my XXXX ( separate phone numbers ) several times a week over the past XXXX of months. The callers do correctly identify my name.
Company Response:
State: VA
Zip: 20191
Submitted Via: Web
Date Sent: 2023-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I received a call from XXXX with TSI on XX/XX/XXXX @ XXXX calling to collect debt of {$600.00} as of XX/XX/XXXX. Said debt was with XXXX XXXX. I have never done business with XXXX XXXX and was told to call XXXX. He would not provide me an account number or service address and said I could obtain that from XXXX XXXX. I called XXXX XXXX and they can not pull up an account by name. They need the service address or an account number or SSN or telephone number or driver 's license number. I moved out of state XX/XX/XXXX and no longer have my TXDL, they could not pull up an account by my SSN or phone. I received a call today XX/XX/XXXX from XXXX with TSI at XXXX threatening me that if I did not pay it was going to go against my credit. I advised what XXXX XXXX said and he said he could not give me the service address as this is sensitive information. He provided to me an account number. I called XXXX XXXX and they said that is not a valid account number and that the collection agency should be providing the service address. She could not locate an account under my SSN or phone number and advise I reach out to www.ftc.gov to file a complaint.
Company Response:
State: AR
Zip: 719XX
Submitted Via: Web
Date Sent: 2023-10-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-10-05
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: This morning, XXXX, I received notice through XXXX that I had a collection put on my credit report. Upon logging into XXXX I found an outstanding debt to XXXX XXXX and the collection agency, Transworld Systems , Inc. XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, CA XXXX XXXX, had attached a collection to my credit report. I have never lived a day in Texas, and have no family there. This is clearly fraudulent activity. I have had my credit frozen for several years so it is clear this energy company is not doing their due diligence to check credit reports or they would have seen my credit is frozen and they would have known not to open utilities in the thief in my name.
Company Response:
State: IN
Zip: 47374
Submitted Via: Web
Date Sent: 2023-10-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-28
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I have reviewed a copy of my consumer report and observed that both the consumer reporting agency and the alleged " creditor '' have provided my information without obtaining my proper consent. It is evident, as per the Fair Credit Reporting Act ( FCRA ) under 15 USC 1681B, that they must either possess my written consent or have legal authority from a court to share my information on my behalf. I want to make it unequivocally clear that I do not consent to the sharing of any of my information by these entities. In accordance with the FCRA, I am issuing a cease and desist order to halt all illegal activities related to my information. This includes ceasing all forms of communication, such as phone calls and emails, and the dissemination of my data to any third parties without my explicit consent.
Company Response:
State: AZ
Zip: 85340
Submitted Via: Web
Date Sent: 2023-09-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A