TD BANK US HOLDING COMPANY


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"Products" offered by TD BANK US HOLDING COMPANY with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - I do not know
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Money order
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Pawn loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5440459

Date Received: 2022-04-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have a TD Bank Credit card on my credit, which is not mine and I did not authorize the account owner to add me as authorized user

Company Response:

State: OH

Zip: 45236

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439599

Date Received: 2022-04-13

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Complaint Target XXXX XXXX XXXX : Creditor : TD BANK XXXX, XXXX. C/O XXXX XXXX XXXX XXXXXXXX Amount : {$1300.00}, and any other amounts due thereunder.was paid however the agreed obligation to file removal from supreme court Lien has not been honored and its been 6 years and several requests and promises that this would be done. This has caused financial harm with title reports showing this false debt Lien.

Company Response:

State: CA

Zip: 903XX

Submitted Via: Web

Date Sent: 2022-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439499

Date Received: 2022-04-13

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: An unauthorized hard inquiry of my credit was performed on XX/XX/2022 by TD Auto Finance with a location listed as : XXXX XXXX XXXX XXXX, MI XXXX, phone # XXXX

Company Response:

State: NC

Zip: 27517

Submitted Via: Web

Date Sent: 2022-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439165

Date Received: 2022-04-12

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: I was withdrawing {$400.00} from TD Bank ATM machine in the machine jammed and does not give me the cash. I contacted them and they said it was my banks problem. And now they will not return my calls or my messages. The machine was inside of XXXX and the store clerk Also heard the machine jamming. Its been over a week now and I still have not got contacted by anybody after many tries on my end.

Company Response:

State: FL

Zip: 337XX

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439039

Date Received: 2022-04-12

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Received bank letters and opened them to find out that I supposedly XXXX opened account and I owe overdraft fees. I have never opened account with this bank.

Company Response:

State: MN

Zip: 55345

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5438740

Date Received: 2022-04-12

Issue: Opening an account

Subissue: Unable to open an account

Consumer Complaint: I am unable to open up a new TD checking account because TD incorrectly has a fraudulent account listed as a " charge off '' in the amount of {$1500.00}. That account has fraudulent transactions on it and I should not be responsible for any of it.

Company Response:

State: NY

Zip: 11746

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5437150

Date Received: 2022-04-12

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: TD Auto Finance was told in a court judgement to remove their report from my credit report. back in XXXX XXXX to this day nothing has been done and it has hurt my credit for XXXX yrs now then I find out from the DMV that the truck they say they auctioned is still in my name and wanting me to renew the registration. I never had the vehicle and they reported me being paid 3 months in XXXX XXXX thru XXXX but never paid a dime then they sue me in XX/XX/XXXX then fund me a new truck in XX/XX/XXXX. before we even go to court on the XXXX truck and lower note twice in 4 days now after the numerous court hearings, they were told to correct my report but hasnt done so, so far

Company Response:

State: LA

Zip: 700XX

Submitted Via: Web

Date Sent: 2022-04-27

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5435198

Date Received: 2022-04-12

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: On XX/XX/2022, I deposited XXXX checks totaling {$1500.00} in an ATM at a TD Bank in XXXX XXXX XXXX. As of today, XX/XX/XXXX, XXXX days later, TD has not deposited the funds into my account. My account shows that this matter is pending. I called the TD Customer Service Line and was told by a representative named XXXX that there is an extended hold on the checks. Further she said that there was no explanation as to why these funds were held up. One of the checks was from XXXX XXXX Bank for the overpayment of a mortgage I had with that bank. Theres absolutely NO REASON why a check from a known financial institution in the XXXX XXXX XXXX XXXX area should raise any flags or should result in any delays in the funds being placed in my account. The fact the second check from an insurance company deposited at the same time, is also being held, means that TD bank caused the delays. What is that likelihood of two checks drawn from two sources would both have issues justifying delays.

Company Response:

State: NY

Zip: 10035

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5434402

Date Received: 2022-04-11

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I received a letter from XXXX, XXXX XXXX XXXX XXXX. stating they entered a judgement against me for a Target account that I paid years ago. The never notified me of this ever but in the letter it starts off saying " As you are aware, a judgment was previously entered again me '' No, I am not aware because I dont owe Target anymore and if I did, shouldnt I have been made aware of someone trying to sue me?

Company Response:

State: NJ

Zip: 07060

Submitted Via: Web

Date Sent: 2022-04-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5430070

Date Received: 2022-04-11

Issue: Closing your account

Subissue: Can't close your account

Consumer Complaint: On or about XX/XX/2022, I had opened a Raymour and Flanigan credit card through TD bank. I had no idea they had authorized the credit card in the amount of {$15000.00}. There is no way I needed or wanted that amount of credit as I was only buying a sofa. I contacted Raymour and Flanigan and TD Bank the same day and requested that they close my account. I have a letter in my possession from TD Retail Card Services dated XX/XX/2022 that I had a zero balance and that they closed my account. I am concerned since I am still getting emails from TD Bank and Raymour and Flanigan as well as from XXXX stating that on XX/XX/2022 they are still reporting this account to the credit bureaus which I have no control over. I am going to report this as fraud to the credit bureaus if TD does not correct this.

Company Response:

State: PA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-04-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.