Date Received: 2022-04-18
Issue: Fraud or scam
Subissue:
Consumer Complaint: On XX/XX/XXXX of XXXX I wired {$15000.00} to TD Bank Account # XXXX, Routing # XXXX, to XXXX XXXX with 2 prior XXXX transactions on XX/XX/XXXX of {$1000.00} and {$2000.00} dollars for deposits on the purchase of the XXXX XXXX truck. The {$15000.00} wire transfer was the final purchase price of {$21000.00} for the purchase of a XXXX XXXX XXXX XXXX # XXXX. The company involved in the fraudulent scam is XXXX XXXX out of XXXX XXXX XXXX Utah, XXXX XXXX XXXX XXXX XXXX XXXX. Unfortunately the entire sale was a fraud/scam. After reporting it to our XXXX XXXX XXXX on XX/XX/XXXX a representative of XXXX XXXX XXXX contacted TD Bank to inform the institution of the scam and request a reverse wire transaction. Our bank representative was told by TD Bank representative that TD Bank could not help reverse the wire transfer and was unable to assist XXXX XXXX resolve the matter.
Company Response:
State: TX
Zip: 78539
Submitted Via: Web
Date Sent: 2022-04-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-18
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: Did not receive notification of debt and if it was sold or ability to dispute. Requesting proof and account status.
Company Response:
State: WI
Zip: 53143
Submitted Via: Web
Date Sent: 2022-04-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-18
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: My mortgage was with TD Bank. The loan matured on XX/XX/2022 with a balance due for deferred escrows, interest and other fees. I have been trying for weeks to get a payoff amount. I've gotten quotes anywhere from {$5700.00} to over {$16000.00}. On XX/XX/XXXX I went to the local branch and after two and a half hours the assistant branch manager received a quote, which I paid immediately. Then 4 days later TD Bank filed a report with credit agencies showing I was late on my payment and ruining my credit.
Company Response:
State: FL
Zip: 34982
Submitted Via: Web
Date Sent: 2022-04-18
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-18
Issue: Getting a credit card
Subissue: Card opened as result of identity theft or fraud
Consumer Complaint: I have received two phone calls in the last month regarding store credit cards being opened in my name. I have not been to either of these stores nor have I opened any additional credit cards. This is affecting my credit score.
Company Response:
State: NH
Zip: 030XX
Submitted Via: Web
Date Sent: 2022-04-18
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-17
Issue: Other features, terms, or problems
Subissue: Other problem
Consumer Complaint: Sent documents to Nordstrom requesting copy of contact with my authentic signature that started this alleged debt. Several months has past and never received contract with my authentic signature from Nordstrom.
Company Response:
State: PA
Zip: 19140
Submitted Via: Web
Date Sent: 2022-04-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-16
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: XXXX- technically td bank ( XXXX ) even though i sent them and they received a certified letter from usps with a notarized letter to close that account are saying it is open and they wont follow through with closing it. even though they acknowledge receiving it they said its still locked with fraud and needed for me verify my account by coming into a branch. so they had me go in yesterday at there XXXX, ma branch and took uber. i gave the person my license and ssa card again to verify the account and i asked to close the account since i threw everything out, checks, debit card. she sent what needed to be sent to there fraud department to unblock my account and online banking. then person told me the fraud department where the block was closed after XXXX est. and its XXXX est. even though she submitted it before XXXX est. it didnt get approved, online banking or the opening of my account. she said shell call me monday XX/XX/2022 to let me know when its unblocked and said she'll send me a new debit card. i took uber there and round trip it was only {$70.00}. i told her ill come back monday with uber to make sure everything 's in working order. i have no money but {$400.00} on my XXXX account which is enough to pay this weeks rent but not next weeks. my ssdi check should be in my XXXX account in three tuesdays from now. technically i owe that amount on thurdays but pay on tuesdays. which means ill pay {$600.00} that week for the week i owe and that current week. td bank claims theres more then {$4400.00} in it. i have no power. it is there right to evict me. im tired of the us government and fbi causing me and this country problems. the only move ill make is to make a decision how to unravel this is with the president of XXXX to decide what that is. since i made the president of XXXX the president of the XXXX XXXX XXXX, obama or trump any future presidents arent anymore and are told by XXXX what to do and how to do it. because being inside the country didnt work to fix this countries problems and for the XXXX XXXX XXXX to end any problems that XXXX experiences. by bring there military in here wearing street cloths as camouflage. here taking vacations with family and tourism. and flying on a commercial airline so they blend in. since XXXX closed it and is keeping my money for 12 weeks/60 business i dont know what powers i have anymore to do something. because i did send that letter closing my account with td bank. even though she said she or they won't close the account on the phone, at there XXXX XXXX where i opened it. i know mistakess are made. ive been defeated by the fbi and the us government. XXXX or XXXX need to figure out what that move will be. i confirmed with the ssa office in XXXX XXXX located in XXXX, ct on the phone that XXXX is the routing number and account number they have so my XX/XX/2022 check is deposited in the right bank and it was. if XXXX decides to keep it open and do me a favor. there the president of the usa dually is by law now both of the ceo 's of tb bank and XXXX to dictate policy with any demands they want end this and to tell you how things work now on unless there demands are met not me. by law. do that now. signed president of the usa XXXX XXXX XX/XX/2022 XXXX est.
Company Response:
State: CT
Zip: 062XX
Submitted Via: Web
Date Sent: 2022-04-16
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-17
Issue: Other features, terms, or problems
Subissue: Other problem
Consumer Complaint: This is regarding my Target XXXX XXXX, which I have held for several years. I use this card only occasionally. I do not owe them any money, and I have never been late with a payment. My credit score last fall was XXXX points. However, Target arbitrarily decided to lower my credit limit in XXXX, 2021, for no reason. They did not inform me of this, and I want to point out that this was right before the holiday shopping season. I noticed the considerable drop in my credit score, and obtained my credit report. I was stunned to discover that Target had taken this action. It felt like this company was punishing me for some reason, and wanted to catch me overcharging this account, since they failed to inform me that they lowered my credit limit. My exemplary credit score was harmed by Target 's action.
Company Response:
State: OR
Zip: 97303
Submitted Via: Web
Date Sent: 2022-05-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-16
Issue: Managing an account
Subissue: Banking errors
Consumer Complaint: My wife ordered an XXXX XXXX back in XX/XX/2021 for {$310.00} and it posted to our TD checking account as a debit. The account number is XXXX. The transaction was originally authorized by my wife but we never received the merchandise and never received a tracking number despite numerous requests!! Plain and simple everytime we complain about this to TD Bank they agree with us, do a provisional credit but for some inexplicable reason it is always reversed in the merchants favor saying that there was no error.. FOUR TIMES NOW!!!! This has nothing to do with an error!!! The transaction was authorized.. This has to do with the fact that the company has yet to provide any proof that we signed or even received a package .... we never received the package!! We are saying we never got it, why do they get to keep our money??? I don't know on what planet they are justified to get to keep my money when they never provided any proof of us receiving this package.. It makes no sense... The doorman never received it and I certainly never received it or signed for anything, they have no right to keep my money. The fact is is that the TD Bank representative always seems to agree with us on the phone and reopens the case but then for some inexplicable reason we are told there was no error. Again this has nothing to do with an error... the transaction was authorized we just never received the package... There was never any proof of us signing for it there's never been any proof of us ever getting it delivered to our door. TD bank has to do better... This is ridiculous they have been totally unhelpful.
Company Response:
State: FL
Zip: 33426
Submitted Via: Web
Date Sent: 2022-04-16
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-16
Issue: Opening an account
Subissue: Account opened as a result of fraud
Consumer Complaint: Someone used my social security number to open 2 accounts at TD bank. I did not open these accounts.
Company Response:
State: NY
Zip: 10583
Submitted Via: Web
Date Sent: 2022-04-16
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-16
Issue: Fees or interest
Subissue: Problem with fees
Consumer Complaint: I have received TD Bank 's offer as a Convenient check. The offer was One time 3 percent transaction fee amount of the check and free of finance charge till XX/XX/XXXX, after I took advantage of the offer I realized when I got my first statement that I got charged transaction fee And Finance charge.. I immediately got in touch with them and explained the situation..They told me that I was a couple of days late to deposit the check. This could very well be my mistake as I did not see the fine print on the check stating " NOT VALID AFTER '' XX/XX/XXXX... I kindly asked them to stop charging me finance charges... I got no help..I explained to supervisor ... I got no help... I have written certificate letters explaining the situation. Told them they VALIDATED the check that was not VALID... I got no reply..I got panicked and I stopped sending them the payments ( I thought If I sent them the payments I would accept both mistake 's responsibilities..? ) ..Throughout these times I have received Late payments and Payments demands and letter requests if there is dispute... Again I did write them explaining and trying to resolve this ... I got no sufficient response explaining why I pay Finance charge and transaction fee... What they are doing is not right ... There is a mistake done by me ( depositing the check 4 days late which was no longer " Valid '' ..There is a mistake done by them, which they " Validated '' the " Not Valid '' check without letting me know the consequences
Company Response:
State: MA
Zip: 024XX
Submitted Via: Web
Date Sent: 2022-04-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A