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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:
Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Travelers/Cashiers checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Consumer Complaint: I want to link my bank account that i have with PNC bank to my XXXX XXXX stock account but it does not let me because the PNC bank refuse it.
Company Response:
State: FL
Zip: 33161
Submitted Via: Web
Date Sent: 2020-06-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3698158
Date Received: 2020-06-14
Issue: Problem with additional add-on products or services
Subissue:
Consumer Complaint: I cant even login to my pnc bank account through XXXX to link it
Company Response:
State: GA
Zip: 30236
Submitted Via: Web
Date Sent: 2020-06-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3698144
Date Received: 2020-06-13
Issue: Trouble during payment process
Subissue:
Consumer Complaint: The CARES Act allows borrowers with government backed mortgages ( e.g. XXXX XXXX and XXXX XXXX ) to defer payments up to 6 months, with a simple claim they have encountered financial hardship because of Covid 19 pandemic. The mortgage holder / loan servicer is to defer payments for up to six months without documentation of hardship. At the end of the six months, the borrower can choose to take an additional 6 months deferrement, pay the amount deferred, modify the monthly payment amount, or extend the maturity date for the months of deferrment. It is understood that the normal interest accrual will continue during the deferrment period.
Numerous source documents, including the CFPB website, reflects this information.
PNC Mortgage requires an application, proof of hardship, and allows only 3 months forebearance, after which the loan must be brought current with a lump sum payment ( 4 months payments ). PNC Mortgage reserves the right to offer loan modification ( e.g., increased monthly payments ) as an alternative to the lump sum payment. However, going into the 3 month forebearance period, the borrower has no certainty of what PNC Mortgage will require.
I spoke with, and emailed with, XXXX XXXX, XXXX. She claimed that PNC Bank was awaiting clarification from the federal government about the policies, and claimed that the CARES Act was not clear.
After I emailed her that I intended to take the option of deferring payments for 6 months on my government backed loans ( one XXXX XXXX, one XXXX XXXX ), and having the maturity date extended by 6 months, I received documents informing me of a 3 month forebearance, after which I must make a 4 month lump sum payment to bring the loans current. This contradicts the CARES Act, and the CFPB guidance.
Company Response:
State: KY
Zip: XXXXX
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3698092
Date Received: 2020-06-13
Issue: Other service problem
Subissue:
Consumer Complaint: On XX/XX/2020 I tired to attach my banking account ( PNC ) to my XXXX XXXX trading account. Apparently PNC has made changes that have prevented me from using them to fund my XXXX XXXX account. I do not fully understand why PNC bank would do this, but i think it is wrong. I should be able to put my money wherever I want. Please help.
Company Response:
State: MD
Zip: 216XX
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3698035
Date Received: 2020-06-13
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I am trying to link my business checking account to my new online payroll company, XXXX via XXXX. The alert I received when trying to sync the accounts is that PNC made changes that prevents my account from linking.
Company Response:
State: MD
Zip: 210XX
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3697996
Date Received: 2020-06-13
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Can't link acct to XXXX XXXX.
Company Response:
State: SC
Zip: 29730
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3697926
Date Received: 2020-06-13
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: PNC will not allow me to link my account with a 3rd party of my choice.
Company Response:
State: IN
Zip: 47201
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3697860
Date Received: 2020-06-13
Issue: Can't contact lender or servicer
Subissue:
Consumer Complaint: PNC XXXX let me connect
Company Response:
State: PA
Zip: 17011
Submitted Via: Web
Date Sent: 2020-06-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3697813
Date Received: 2020-06-13
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I am trying to connect my XXXX account to my PNC checking account but they are blocking access to it. They refuse to let me connect to it.
Company Response:
State: OH
Zip: 43221
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Complaint ID: 3697788
Date Received: 2020-06-13
Issue: Problem adding money
Subissue:
Consumer Complaint: PNC no longer allows XXXX to access account information so as to perform financial transactions. As an example I was trying to link my XXXX account with PNC and was unable to. This is because PNC is not allowing XXXX access so as to link both accounts. Of course XXXX is trying to perform this account link with my permission. Because of this I am unable to find my investment account which is through XXXX. Date of this transaction is XX/XX/2020.
Company Response:
State: FL
Zip: 32750
Submitted Via: Web
Date Sent: 2020-06-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.