PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3698889

Date Received: 2020-06-15

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: My problem is linking my PNC account to XXXX.

Company Response:

State: DC

Zip: 20019

Submitted Via: Web

Date Sent: 2020-06-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698878

Date Received: 2020-06-15

Issue: Problem adding money

Subissue:

Consumer Complaint: I have a checking account with PNC. I also have an account with XXXX, a FDIC member mobile debit card backed by XXXX XXXX that I have so I can use to make online purchases and protect my various accounts and cards with PNC/XXXX XXXX and XXXX. When attempting to connect my PNC account to my XXXX account, PNC refuses to acknowledge XXXX 's routing/account number or link to directly and is prohibiting me from transferring money to my XXXX account.

Company Response:

State: NC

Zip: 28412

Submitted Via: Web

Date Sent: 2020-06-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698802

Date Received: 2020-06-14

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: PNC bank does not allow my account to be linked with my XXXX account making it virtually impossible to use XXXX for investing. No-one can tell me why, it's " just not possible at this time ''. I'd love to use XXXX to invest and trade, I'd love to keep my business with PNC, this is the first real issue I've had and don't understand why it's not possible. I'm no banker, but it seems like it's simple and reasonable to want this to be available.

Company Response:

State: NJ

Zip: 088XX

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698798

Date Received: 2020-06-14

Issue: Can't contact lender or servicer

Subissue:

Consumer Complaint: I am trying to connect my Pnc account to my XXXX app but Pnc isnt letting the connection to complete

Company Response:

State: NJ

Zip: 082XX

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698715

Date Received: 2020-06-14

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: I am trying to invest in a stock through the XXXX system/company. PNC Bank will not allow me to connect my account to give XXXX my information to invest in a stock/share of the company of my choosing.

Company Response:

State: PA

Zip: 19149

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698668

Date Received: 2020-06-14

Issue: Money was not available when promised

Subissue:

Consumer Complaint: I am unable to use PNC Bank with XXXX in order to get my medication I think that is very ridiculous.

Company Response:

State: OH

Zip: 45431

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698655

Date Received: 2020-06-14

Issue: Problem with cash advance

Subissue:

Consumer Complaint: I have used a service called XXXX for months. It allows be to be able to borrow against myself for the day ( s ) that I work before I get my paycheck. PNC has had its own separate issues that security breaches, but that should not impose on my decision to sign up for a service that has essentially aided me in being able to take care of emergency services when I low on cash. I should be able to link my personal credentials confidently and securely on my own terms. So long as I can verify my account information and so on. Im considering leaving PNC Bank because of this.

Company Response:

State: IL

Zip: 60640

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698534

Date Received: 2020-06-14

Issue: Managing an account

Subissue: Problem making or receiving payments

Consumer Complaint: I am trying to link my checking account to my XXXX and it says I need to contact my bank.

Company Response:

State: IL

Zip: 60619

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698532

Date Received: 2020-06-14

Issue: Other service problem

Subissue:

Consumer Complaint: Removed the ability that used to exist to link personal bank account to XXXX. I have no way to send money to people who don't use XXXX.

Company Response:

State: AL

Zip: 365XX

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3698269

Date Received: 2020-06-14

Issue: Other service problem

Subissue:

Consumer Complaint: Upon trying to link my PNC bank account to my XXXX virtual currency account it was noted that PNC does not allow the connection between the two, presently. Please advise.

Company Response:

State: VA

Zip: 20120

Submitted Via: Web

Date Sent: 2020-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.