PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3708404

Date Received: 2020-06-21

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: I cantadd my pnc bank account to my XXXX XXXX XXXX account. I need to link them together in order to pay my bills

Company Response:

State: OH

Zip: 44125

Submitted Via: Web

Date Sent: 2020-06-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3708380

Date Received: 2020-06-21

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I tried to link my account and then it said I couldnt link my account

Company Response:

State: AL

Zip: 365XX

Submitted Via: Web

Date Sent: 2020-06-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3708193

Date Received: 2020-06-20

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I need to link my account with different creditors for proof of funds depositing to and from account and this has been restricted.

Company Response:

State: OH

Zip: 44102

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3708047

Date Received: 2020-06-20

Issue: Other service problem

Subissue:

Consumer Complaint: This is exactly the error I got when trying to connect my PNC account via XXXX to XXXX XXXX XXXX XXXX : " PNC PNC has made a change that prevents you from being able to link your accounts. File a complaint with the CFPB The Consumer Financial Protection Bureau makes sure banks, and other financial companies treat you fairly. You can alert PNC that you need access to your financial data by filing a complaint with the CFPB. '' And below the text there is a link to this form. I am almost 100 % positive I have successfully used XXXX to link my PNC account to other services before - in fact I know it's worked, but there's always been a disclaimer text at the bottom claiming there are some ongoing issues with connecting this bank. So I am not sure if the issue is isolated, worse for some and nonexistent for others, or what's going on. If you could forward this info to PNC I think it would be beneficial for everybody involved. They are a good bank. One last thig : everything on PNC 's end actually would seem to be fine, as right when that message prompts instructing me to contact your organization, I get an email from PNC, every time without fail. It says this : " On XX/XX/20, PNC Bank received a request to link one or more of your PNC Bank account ( s ) to an online or mobile financial service. If you don't recognize this : Change both your user ID and password so they are unique to PNC by signing on to PNC Online or Mobile Banking. Call us at XXXX to report unauthorized activity. This alert was sent for user ID ending in *****XXXX. Thank you for banking with PNC Bank. '' I have definitely gotten the same message from the same PNC automated system before when the connection thru XXXX worked just fine.

Company Response:

State: GA

Zip: 30041

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3708019

Date Received: 2020-06-20

Issue: Confusing or missing disclosures

Subissue:

Consumer Complaint: I'm trying to use the app. XXXX to maintain money and help manage bills.

Company Response:

State: PA

Zip: 182XX

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3708012

Date Received: 2020-06-20

Issue: Unauthorized transactions or other transaction problem

Subissue:

Consumer Complaint: I cant set up automatic debits from my pnc acct to my XXXX savings acct. Everytime I make a transaction with my PNC card, XXXX rounds the money to the nearest dollar and places it in a savings acct for me.

Company Response:

State: MD

Zip: 21237

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3707980

Date Received: 2020-06-20

Issue: Other transaction problem

Subissue:

Consumer Complaint: On Saturday XX/XX/XXXX I attempted to link my PNC account to XXXX so I would be able to Invest. PNC has blocked this transfer to my account.

Company Response:

State: OH

Zip: 441XX

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3707798

Date Received: 2020-06-20

Issue: Managing an account

Subissue: Problem making or receiving payments

Consumer Complaint: Attempted to link account to my rent paying site online and a message appeared that stated that through PNC I could no longer complete this action.

Company Response:

State: PA

Zip: 19125

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3707789

Date Received: 2020-06-20

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I am unable to link my bank account to my XXXX account. I need to be able to securely and quickly send someone some money. I get this error : " PNC has made a change that prevents you from being able to link your accounts. ''

Company Response:

State: VA

Zip: 23462

Submitted Via: Web

Date Sent: 2020-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3707649

Date Received: 2020-06-19

Issue: Other service problem

Subissue:

Consumer Complaint: On XX/XX/XXXX, I attempted to link my PNC account with the XXXX XXXX XXXX application, and it stated that PNC made changes that prohibited me from doing so, with no further explanation given.

Company Response:

State: OH

Zip: 43220

Submitted Via: Web

Date Sent: 2020-06-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.