Date Received: 2022-05-05
Issue: Fraud or scam
Subissue:
Consumer Complaint: A request from my Paypal account, requesting a payment for something I never purchased or would purchase came to my personal email on XX/XX/22. When I went into my Paypal account, I found the request, and have alerted Paypal by forwarding the mail to XXXX. The email request did not say what the payment was for, only that it was due. I am providing a PDF copy of the Paypal request, which has the apparent instigator 's email ( but have obliterated my email information and the name, which was not mine ). I am concerned because someone not so alert might followup and send the money requested without checking if they use Paypal often.
Company Response:
State: IL
Zip: 60174
Submitted Via: Web
Date Sent: 2022-05-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-05
Issue: Fraud or scam
Subissue:
Consumer Complaint: The CFPB closed my last complaint ( XXXX ) following a response from the company. The inquiry into my account was likely triggered by a name change that occurred due to marriage, which is something primarily affecting women. I attempted to resolve the issue by providing the documentation they requested. They dishonestly claimed the documentation I provided, which included a copy of my passport, was fraudulent or fake. In my response I asked the company to provide evidence my passport was fake. Passports are gold standard for identification and misrepresenting yourself with a forged passport is a crime. They made the claim without providing evidence. Also in my response to these claims from the company was the observation that their claims were unchallenged by this process, but my complaint was closed regardless. I am still waiting to hear the details of exactly how I forged my passport, and how applying identification algorithms that disproportionately affects women is not discimination against a protected group.
Company Response:
State: KY
Zip: 40511
Submitted Via: Web
Date Sent: 2022-05-23
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-04
Issue: Problem with a purchase or transfer
Subissue: Card company isn't resolving a dispute about a purchase or transfer
Consumer Complaint: I loaded money onto my PayPal PayPal business debit card {$200.00} to be exact it was in XX/XX/2020 PayPal close my account within 10 minutes after I loaded the {$200.00} on there they told me for over a year there was nothing they could do about it until I had the email address so I got the email address and then they told me I have to have the card number well I got the card number and then they said that the account was closed and they furthermore proceeded to talk to me in a very very bad manner and they close all of my accounts and now I cant use them anywhere but they still have my {$200.00} and they have not sent me a check in the mail like they were supposed to
Company Response:
State: GA
Zip: 30189
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-04
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: PayPal has defiantly refused to pay me back my stolen funds. After I made an initial complaint, they claimed said I accepted a payment for cryptocurrency, which is all false. My fair business of programing/Coding and selling of open source products to my clients has seriously been affected by the clear stealing of my funds by PayPal over nonexistent damages. All charge back cases against me has been resolved amicably without an exception. I need to make it clear to you that, I did not sale any digital currency, I only created the codes for my client ; I code and create for people. In which case I did not infringe on any of the terms or conditions as agreed in the creation of this account. As clearly stated in PayPal 's Acceptable User Policy ( " AUP '' ), this service as regards coding clearly doesn't involve a sale of CRYPTOCURRENCY which would have in its case need prior approval from PayPal, but rather the sale of codes by a programmer to an individual, which in this case requires NO prior approval from PayPal as the payment gateway. I hope this is clear enough now, I SOLD CODES, NOT CRYPTOCURRENCIES. Whatever the use was later on by the man is clearly not my liability. I made it clear and blunt " I completed my own part of CREATING and LISTING '' this was basically coding and uploading the codes. As stated before whatever he might have used the codes for afterwards is not my liability. And it should not be a liability to my business either. - There was no sale or purchase of any digital currency from my business. - The amount agreed upon between my client and myself was contended and the remaining balance in tune of over {$1700.00} USD was payment for my service. - I type lines of codes for people. That's the job of a programmer. - In line with this ; My rights as a user of PayPal were clearly infringed, as I did not go against your AUP. And with that, firstly the clear mistake of the deduction of over {$1700.00} USD under the transaction ID : XXXX and XXXX respectively should be reimbursed to my account. Yet after provision of prove of transaction PayPal denied me refund of my stolen funds. I have not poised a treat to PayPal neither have I violated, or gone against it's policy and as a loyal I demand for my refund. Refusal is refund me is a scam from a very reputable company, illegal and out of what they have always promised as a legitimate financial institution, an act that can't even stand in court.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-04
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: Venmo has stolen XXXX from me since XX/XX/2020 my account has been frozen i have waited the 180 day waiting period no luck all they say is my account Is permanently Deactivated but they dont talk about how im going to receive my funds please help me.
Company Response:
State: NY
Zip: 109XX
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-04
Issue: Fraud or scam
Subissue:
Consumer Complaint: I was scammed into sending a deposit for a dachshund puppy by Paypal friends & family. The scammer did not show up at the meeting location and time and stopped responding to attempts to contact them after receipt of the deposit. I tried to file a dispute with PayPal & later found out from Paypal that I had no buyer protection for this transaction. I sent {$100.00} on XX/XX/2022 and another {$100.00} supposed to cover vet visit and microchipping on XX/XX/2022. we were supposed to meet Saturday XX/XX/2022 at XXXX at a XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX NC XXXX XXXX My husband and I drove XXXX XXXX mon each way. email address for payment was XXXX and XXXX XXXX was the person posting on XXXX XXXX that she had said puppies for adoption.
Company Response:
State: NC
Zip: 287XX
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-04
Issue: Other transaction problem
Subissue:
Consumer Complaint: PayPal won't allow me to withdraw, transfer or send money through other PayPal users. No email or notification why they are not allowing me to do that. They actually hold my money and I'm not allowed to withdraw, transfer or send money.. I tried to contact them but no reply. Maybe this complain can reach them.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-04
Issue: Unauthorized transactions or other transaction problem
Subissue:
Consumer Complaint: I had wrong entered wrong country of residency while registering account with PayPal account I withdrawal cash to the account but they require me give more information of which I don't have, am XXXX and at XXXX but I mistakenly entered USA as my country I tried to change the info so I can access the money but it was unsolvable,,,,,,,,,,,,, more details Close PayPal Open in the new PayPal app Open Menu Dashboard Notifications Search by name or email Search by name or email 0 suggestions available Filter by Date : XX/XX/XXXX to XX/XX/XXXX Pending XXXX - {$5.00} XX/XX/XXXX Request Received This request is waiting. Send paymentCancel Completed XX/XX/XXXX XXXX XXXX XXXX + {$4.00} XX/XX/XXXX Refund XX/XX/XXXX XXXX XXXX XXXX - {$5.00} REFUNDEDAug XXXX Payment XX/XX/XXXX XXXX XXXX XXXX ( Borderless + {$5.00} XX/XX/XXXX Payment Received " Dear Panel member, Congratulations! Thank you for your active participation in our recent surveys. Your cash rewards have been transferred to your PayPal account. We hope you enjoy our gifts. XXXX XXXX XXXX Please write to our support team within 3 months for any queries related to PayPal '' Report Problem You have selected Transaction, proceed to report a problem Continue HELP CONTACT XXXX SECURITY FEES XXXX PayPal, Inc. All rights reserved. Privacy Legal Policy Updates
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-03
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Paypal closed my account for no reason I already submitted the requirements but still, they decided to close my account and hold my funds this is my email address XXXX which was registered from Paypal.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-03
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I registered myself few days back with PayPal and received my first payment today for the freelance consulting services provided by me to a XXXX based client. The moment the invoice was paid by the client, the amount went into hold and there was a temporary account limitation imposed which I tried to resolve by submitting the asked documents but it went into permanent limitation. My email registered with PayPal is XXXX. I have checked the user agreement and could not find anything that could make my account limited. I have complied with all the terms and conditions.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A