PAYPAL HOLDINGS, INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PAYPAL HOLDINGS, INC with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card -
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Other mortgage
Other financial service - Check cashing
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Mobile wallet
Prepaid card - Other special purpose card
Prepaid card - Payroll card

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6917986

Date Received: 2023-05-02

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal, I am writing to express my deep concern regarding the permanent limitation that has been placed on my PayPal account with the email address XXXX. I believe that this limitation has been placed by mistake, and I would like to appeal this decision. Firstly, I want to emphasize that I have not violated any PayPal policies or engaged in any activity that would warrant the permanent limitation of my account. I have been a loyal and active user of PayPal for many years, and I have always ensured that my account complies with PayPal 's policies and guidelines. Given my clean record and my compliance with PayPal 's policies, I strongly believe that the limitation on my account was placed in error. I would like to request that PayPal re-investigate my case and restore my account if possible. I understand that PayPal has a duty to ensure the security of its platform and to prevent fraudulent activity, but I firmly believe that my account does not pose any such threat. I kindly request that you take a fresh look at my account and reconsider your decision to permanently limit it. I am confident that a thorough investigation will reveal that my account is in full compliance with PayPal 's policies and that the limitation was placed in error. I appreciate your attention to this matter and your prompt response. I hope that we can resolve this issue amicably and restore my account as soon as possible. Thank you for your consideration. Sincerely, [ XXXX XXXX ]

Company Response:

State: CA

Zip: 93405

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6917984

Date Received: 2023-05-02

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Customer Service, I am writing to appeal the permanent limitation on my PayPal account ( email address : XXXX ). I strongly believe that this limitation was placed by mistake, and I respectfully request that you re-investigate my case and restore my account if possible. Firstly, I would like to emphasize that I have not violated any PayPal policies or engaged in any fraudulent activity. I have been a loyal and honest PayPal customer for many years, and I have always strived to comply with all of your policies and regulations. Secondly, I was taken aback when I received the notification that my account had been permanently limited. I have reviewed my account activity and can not identify any reason for such action. Therefore, I kindly request that you provide me with specific details on the reason for the limitation, as well as the evidence that was used to justify this decision. Thirdly, I understand that PayPal takes compliance with its policies very seriously, and I share this commitment to ensuring the integrity of the platform. However, I respectfully request that you consider my appeal and provide me with an opportunity to resolve any issues or misunderstandings that may have led to this limitation. Finally, I would like to express my sincere hope that we can resolve this matter quickly and amicably. I value my relationship with PayPal, and I would be grateful for any assistance you can provide in resolving this issue. Thank you for your attention to this matter. I look forward to hearing from you soon. Sincerely, [ XXXX XXXX ]

Company Response:

State: CA

Zip: 93654

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6917908

Date Received: 2023-05-02

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Team, I am writing to express my deep concern and frustration over the permanent limitation placed on my PayPal account with the email address XXXX. I strongly believe that this decision was made in error, as I have not violated any of PayPal 's policies. I have been a loyal and responsible PayPal user for many years, and I have always ensured that all of my transactions and activities are in compliance with your policies. Therefore, I was extremely surprised and disappointed to receive notification that my account had been permanently limited. I would like to request that PayPal re-investigate my case and reconsider the decision to permanently limit my account. I am confident that upon further review, you will find that there was no wrongdoing on my part and that the limitation was placed in error. I would like to emphasize that my account has always been used in a legal and ethical manner, and I have never engaged in any activity that would be considered a violation of PayPal 's policies. I understand that PayPal takes its policies very seriously, and I fully respect the need to maintain a safe and secure platform for all users. However, I believe that my account was limited without proper cause, and I would appreciate the opportunity to have my account restored if possible. Thank you for your time and attention to this matter. I hope that we can resolve this issue in a prompt and satisfactory manner. Sincerely, [ XXXX XXXX XXXX

Company Response:

State: CA

Zip: 94606

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6917900

Date Received: 2023-05-02

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Customer Support, I am writing to appeal the permanent limitation that was placed on my PayPal account with the email address XXXX. I believe that this decision was made in error, and I have not violated any of PayPal 's policies. Firstly, I would like to emphasize that I have been a loyal PayPal user for several years and have always complied with the terms and conditions set forth by the company. I am confident that I have not engaged in any activity that would warrant a permanent limitation of my account. I believe that there XXXX have been a mistake in the review process, leading to the permanent limitation of my account. I would like to request that PayPal re-investigate my case and consider restoring my account, as I believe this action was taken unjustly. As a PayPal user, I understand the importance of adhering to PayPal 's policies and regulations. I have always taken this responsibility seriously and would like the opportunity to continue using PayPal to conduct my financial transactions. I appreciate your attention to this matter and respectfully request that you review my case with utmost care. If there is any further information that I can provide to assist in this process, please do not hesitate to contact me. Thank you for your time and consideration. Sincerely, [ XXXX XXXX ]

Company Response:

State: NY

Zip: 10036

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6917892

Date Received: 2023-05-02

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal, I am writing to submit a complaint and appeal the permanent limitation placed on my PayPal account. I strongly believe that this limitation was placed by mistake and I have not violated any PayPal policy. I have been using my PayPal account for several years now without any issues, and I was surprised to learn that my account has been permanently limited. I have always conducted my transactions in accordance with PayPal 's policies and guidelines, and I have never engaged in any fraudulent or suspicious activities. I would like to request that PayPal re-investigate my case and restore my account if possible. I understand the importance of maintaining a safe and secure platform for all users, and I assure you that I have no intention of using my account for any unlawful or unethical purposes. I kindly request that you provide me with specific details regarding the reason for my account limitation, so that I can address any concerns or misunderstandings that may have led to this decision. Additionally, I would appreciate any assistance you can provide in resolving this matter as quickly as possible. Please note that the email address associated with my PayPal account is XXXX. I look forward to your prompt response and thank you in advance for your assistance. Sincerely, [ XXXX XXXX ]

Company Response:

State: CA

Zip: 95695

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6917202

Date Received: 2023-05-02

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Customer Support Team, I am writing this complaint in response to the permanent limitation that was placed on my PayPal account, which has caused significant inconvenience and financial distress. I would like to appeal this decision as I believe it was placed in error. Firstly, I would like to emphasize that I have not violated any of PayPal 's policies or terms of service. I have always ensured that my account activities are in compliance with PayPal 's regulations and have never engaged in any fraudulent or suspicious transactions. Therefore, I strongly believe that the limitation placed on my account is unjustified. Secondly, I kindly request that PayPal re-investigates my case and provides me with a detailed explanation of the reasons behind this limitation. I am confident that upon further review, you will find that there has been a misunderstanding, and my account can be restored to its original state. Lastly, I would like to highlight that my PayPal account is essential for my daily financial transactions, and its limitation has caused significant distress. I kindly request that you expedite the review process and restore my account as soon as possible. I appreciate your understanding and prompt attention to this matter. Sincerely, [ XXXX XXXX ] PayPal account email address : XXXX XXXX

Company Response:

State: CA

Zip: 94539

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6916252

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Customer Service, I am writing to submit a formal complaint regarding the permanent limitation of my PayPal account, which I believe has been placed by mistake. My PayPal account email address is XXXX. Firstly, I would like to state that I have not violated any PayPal policies, nor have I engaged in any activity that would warrant such a severe penalty. Therefore, I respectfully request that you re-investigate my case to confirm that this limitation was placed in error. Furthermore, I would like to emphasize that my PayPal account is crucial for conducting my personal and professional financial transactions. As such, the permanent limitation of my account has had a significant impact on my daily life and business operations. In light of the above, I humbly request that PayPal reconsiders its decision and restores my account to full functionality. I believe that a thorough review of my account activity will show that I have always adhered to PayPal 's policies and guidelines, and that there is no justification for the permanent limitation of my account. I would appreciate it if you could provide me with a prompt response to my appeal, as I am eager to resolve this matter as soon as possible. Thank you for your attention to this matter, and I look forward to hearing from you soon. Sincerely, [ XXXX XXXX ]

Company Response:

State: CA

Zip: 92694

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6916246

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Team, I am writing to express my dissatisfaction with the permanent limitation placed on my PayPal account ( email : XXXX ). I strongly believe that this limitation was made in error, and I would like to appeal the decision. First and foremost, I would like to emphasize that I have not violated any PayPal policy. As a responsible and law-abiding user of your platform, I have always followed your terms of service and community guidelines. I have never engaged in any fraudulent or suspicious activity, and I have always cooperated with PayPal in resolving any issues or disputes. Therefore, I was shocked and deeply disappointed when I received notification that my account had been permanently limited. I have reviewed my account activity and have found no evidence of any violations or breaches of PayPal policy. I believe that this limitation was placed on my account as a result of a misunderstanding or error on your part. I kindly request that you re-investigate my case and consider restoring my PayPal account, if possible. I believe that a thorough review of my account activity will demonstrate my compliance with PayPal policies and my commitment to using your platform in a responsible and trustworthy manner. I hope that you will take my appeal seriously and give it the attention it deserves. I appreciate your prompt attention to this matter and look forward to hearing from you soon. Thank you for your time and consideration. Sincerely, [ XXXX XXXX XXXX

Company Response:

State: CA

Zip: 90033

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6916156

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Customer Support Team, I am writing to submit a complaint regarding the permanent limitation that was recently placed on my PayPal account, registered under the email address XXXX. I strongly believe that this limitation was placed by mistake, and I would like to request that you re-investigate my case and restore my account if possible. I want to emphasize that I have not violated any PayPal policy or engaged in any fraudulent activities. I have always used my account for legitimate transactions, and I have always complied with PayPal 's terms and conditions. Therefore, I am very concerned about the limitation that has been placed on my account. I believe that there may have been a misunderstanding or mistake in the review process, and I would like to request that you take a closer look at my account history and transaction records. I am confident that this will demonstrate my compliance with PayPal 's policies and show that the limitation was not justified. I understand that PayPal has a responsibility to protect its customers and prevent fraud, but I urge you to carefully consider my case and recognize that I have not violated any policies. I kindly request that you re-evaluate my account and lift the limitation as soon as possible. Thank you for your attention to this matter. I hope to receive a positive resolution from PayPal soon. Sincerely, [ XXXX XXXX XXXX

Company Response:

State: KY

Zip: 42101

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6916155

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Team, I am writing this formal complaint to appeal the permanent limitation placed on my PayPal account. I believe that this limitation was placed on my account by mistake and I have not violated any PayPal policy. Firstly, I would like to emphasize that I have been a loyal and active PayPal user for a long time, and I have always conducted my transactions within the terms and conditions set by PayPal. Therefore, it came as a great surprise and disappointment to me when I received the notification that my account was permanently limited. As an honest and law-abiding user of PayPal, I would like to emphasize that I have not conducted any fraudulent or illegal activities using my PayPal account . I have always used my account for legitimate and lawful transactions only. Furthermore, I would like to request PayPal to re-investigate my case thoroughly and restore my account if possible. I firmly believe that my account has been limited by mistake, and I am willing to cooperate fully with PayPal in any way possible to resolve this issue. Lastly, I would like to mention that the email address on my PayPal account is XXXX. I hope this information will help you to locate my account quickly and facilitate the review process. Thank you for your attention to this matter. I sincerely hope that PayPal will reconsider its decision and restore my account as soon as possible. Sincerely, [ XXXX XXXX ]

Company Response:

State: NY

Zip: 117XX

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.