Date Received: 2020-03-29
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: I TOOK OUT STUDENT LOAN IN XXXX, MY 1ST DELINQUENCY WAS XX/XX/XXXX, THUS THE STATUES OF LIMITATION HAD EXPIRED ON XX/XX/XXXX, SEE OLD XXXX AND XXXX PROVING SUCH. XXXX AND XXXX KEEPS IGNORING THE LAW. THAY ARE BREAKING THE SOL AND THE DODD FRANK WALL STREET REFORM.
Company Response:
State: AR
Zip: 72712
Submitted Via: Web
Date Sent: 2020-03-29
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-28
Issue: Struggling to repay your loan
Subissue: Can't temporarily delay making payments
Consumer Complaint: I found out they have been harassing a former roommate of mine trying to get my contact information. This is a person I lived with for one summer, over ten years ago, and I havent even talked to for several years.
Company Response:
State: IL
Zip: 60624
Submitted Via: Web
Date Sent: 2020-03-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-28
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: They miscalculate the interest. I called them, and the rep on the phone did the math, and got the same number as me. The CORRECT amount of interest. He got a supervisor on the phone and neither of the could explain why I was being charged more. They agreed to send me a letter detailing the interest calculation and the payments applied. It still didn't make any sense. The principal balance on the statements never matches. I have been paying for over a year and my balance has only stayed the same. The interest that should be charged would have the payment give {$9.00} towards the principal, yet the balance remained the same. I paid an additional {$20.00} as a test, and it all went to interest. Now that the fed has dropped the rate to zero, there were 13 days in my billing statement before it went to XXXX. The interest should have been {$61.00}. Instead, I was charged {$79.00}. I have spoken to them, yet they do nothing. It's really sad that they have already been sued for this, yet they do nothing to change it. They are stealing from me and countless others. They also stated that once I started making payments, they should have capitalized the outstanding interest which they did not. They claimed that is the reason I have nothing going to principal, because I have been paying the back interest. This is unacceptable behavior from a loan servicer. I work in mortgage and we would be HEAVILY find for doing these illegal activities. This month ( XX/XX/2020 ) was the first month my payment increased based on the payment plan I am in.
Company Response:
State: NV
Zip: 89014
Submitted Via: Web
Date Sent: 2020-03-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-28
Issue: Dealing with your lender or servicer
Subissue: Received bad information about your loan
Consumer Complaint: I consolidated two large private student loans through XXXX which select the loan provider as Navient. Their whole website is catered toward educational loans, so I was under the impression that a private student loan consolidation meant taking another private student loan out with Navient that would pay off the previous two loans and create one private student loan with a lower or averaged interest rate. However, now Navient is telling me this is only partially true. I called to inquire about this and they are saying my new loan is not a private student loan anymore but a consolidation loan which is a non-educational loan. They do not send me a 1098-E and say it is not tax deductible like all other private student loans. I feel that Navient never disclosed this information and is trying to prevent borrowers from receiving the benefit of a tax write off or any national laws regarding private student loans by recategorizing the loan as a non-educational loan, even though the ultimate reason for the loan was educational and all verbiage around the consolidation implied it was an educational loan.
Company Response:
State: MD
Zip: 20906
Submitted Via: Web
Date Sent: 2020-03-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-28
Issue: Dealing with your lender or servicer
Subissue: Need information about your loan balance or loan terms
Consumer Complaint: I attended XXXX XXXX Spring of 2007. I took out private loan but didn't clearly understand the paperwork that was assigned to me. Recently I see XXXX closed down and had to settle out of court to either forgive or waive the loan balance. Current balance is {$11000.00}. With the recent lawsuit and settlement I would like to know if I qualify and to have Navient remove the loan off my credit report
Company Response:
State: MO
Zip: 63121
Submitted Via: Web
Date Sent: 2020-03-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-27
Issue: Struggling to repay your loan
Subissue: Can't get other flexible options for repaying your loan
Consumer Complaint: I attended XXXX XXXX XXXX XXXX XXXX from XX/XX/XXXX through XX/XX/XXXX. Some of the things that attracted me to the school were small class sizes, instructors were professionals in the field of study, .career services said they had 100 % job placement upon reaching graduation, the flexibility of the courses so that i could work in the area while attending the school, and being close to home so that i could commute. My parents and I met with the school officials prior to the start of courses in XXXX to discuss FASFA and student loans in general such as XXXX XXXX and XXXX, etc. We signed up for Parent plus Loan and had cosigner on the loans. The total cost for a XXXX 's program was approximately {$80000.00}. At the start of XXXX and mid way through the year. we had to meet with school officials and financial advisers and they said that they no longer could get Federal student aid such as Parent Plus loan. They said the only way i could continue to attend college courses was to pay the remaining balance of school or take out private loans with higher interest rates. The Financial Advisers changed so often that we didn't even know who to talk to at that point. I felt like i was forced to take an expensive private loan through Sallie Mae XXXX Navient XXXX just to complete my course otherwise i would have no means to finish what i had started and be a complete waste of time, money, and effort spent. As far as career services goes, this was a complete joke. They had promised for assistance and were selling people on 100 % job placement. I had met with them many times throughout the courses i was taken looking for entry level positions or internships. The only thing they did was print off packets of jobs that were already on XXXX or XXXX XXXX. or they would have part time work through staffing agencies for XXXX XXXX, etc. The instructors at the school were not qualified to teach. There were some good teachers along the way, but some classes, the instructors would walk out in the middle of the course, they would teach things completely unrelated to the course syllabus to waste time. They would give exceptional grades for mediocre work so that the students would have a high pass rate and ultimately help with funding. Upon completion of the course and the so called separation period, i started to receive calls from all the lenders wanting the repayment to the point of harassment with myself and my cosigner. i had set up the deferment option as i had not yet found work pertaining to my degree. My loan providers switched several times and trying to keep all the payments and information was extremely difficult. I looked at Direct Loans Consolidation through Dept of Education, it transferred to XXXX, then Navient was the handler of my private loans. I had finally found a position for my degree but all the loans were already accruing a ton of interest at 10+ %. This caused me to be way behind and ballooned my payments to the point i would have to choose to buy basic necessities such as food, rent, gas, etc, or make more that XXXX $ month payments combined on said loans. I talked to them MANY times to try and set up income based repayment, interest only payments, forbearance. deferment, basically every option that was available to help. It then got to the point that my options had run out, and they could no longer offer the assistance as stated above. Now they wanted to collect even a higher payment on top of what was already asking because the interest still accrued while the " assistance programs '' were in effect. This started a bad string of missing payments or being way behind which was affecting my credit scores. my credit went so low that i could not obtain any personal loans to try and pay off the higher interest school loans that i felt were predatory. I also could not consolidate any more. Ultimately, this forced me into missing other payments to try and bounce back and forth between school loans and those payments, and i had to look at filing bankruptcy. After bankruptcy for all of my other items such as car and house, this still did not help me with the student loan crisis because it is not included in the filing. It started me back at square one where i could not even obtain a high interest credit card to assist or offset some of my payments due to my credit being destroyed. It caused many years of struggling to provide for my family because it stemmed all the way back to the decision of attending XXXX XXXX and the fraudulent and predatory practices that they steered me in to that direction. Now, over 10 years later, making payments on Federal and private loans, and my balance is still as high as when i first started because the interest accruing. If i knew about XXXX XXXX 's shady and dirty practices prior to attending, i would have NEVER in my life would have agreed to go there and now it is a decision i have regretted ever since. I was young and naive and now realized i was completely taken advantage to the point of destroying the next 10 or more years of my life. Now, the school has since closed down due to the fraudulent and deceiving practices and are involved in several lawsuits that are exactly the same as what had occurred to myself back in XXXX. The only option i felt i had was to either quit school and eat almost 2 years of schooling, or to take the high interest private loans. The credits that i had accumulated would not transfer anywhere at the time and i would have had to start completely over along with paying back the first 2 years at more than {$40000.00}.
Company Response:
State: IN
Zip: 467XX
Submitted Via: Web
Date Sent: 2020-03-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-27
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: I tendered a payment to Navient in the Full Amount to pay-off an alleged loans on XX/XX/XXXX. I'm reporting and making a complaint all in one. Navient extorted money from me. Now, they are threatening me, saying if I don't pay the alleged loans, which I already have, they were going to garnished my wages from my place of business and garnished my income taxes. According to the State of Pennsylvania, In this state, extortion is defined as the intentional taking or withholding of another 's property by threatening to : commit or accuse another of a criminal offense, expose a secret that would subject the person to hatred contempt or ridicule, use one 's status as an official to take or withhold action, cause a strike or boycott, testify or withhold information in court or inflict other forms of harm, if certain demands are not met. Property includes not only money, but also anything of value, such as real estate and contract rights. Penalties for extortion in Pennsylvania depend on the value of the property that was extorted. If the property taken was valued at more than {$2000.00}, a defendant may be charged with a third-degree felony. Third-degree felony extortion is punishable by up to seven years imprisonment and a fine up to {$15000.00}. If the property was wrongfully obtained through threat or breach of fiduciary obligation, it will be classified as a misdemeanor of the first-degree, which carries a sentence of up to five years in prison. I'm staying in honor, Navient is not and by the shady business and the fraud they are doing, by the laws of Equity, Navient is not staying in honor. I don't want to argue and go back and forth. I'm just staying in honor. Equity doesn't deal with statutes and codes. XXXX : The law will not allow an injury without a remedy. Navient has injured the borrower, which is I, XXXX. Therefore, Navient has to give me my remedy by law. Equity follows the law, which means, when the law fails, equity will take over. Maxim : The law is nothing without equity, but equity is everything even without the law. So every piece of paper Navient gave me was money. Since we don't have any money since 1933. President Roosevelt signed executive order 6102 to have all gold and silver removed, leaving me the inabilities pay my debts off. Congress gave the peoples a remedy which is HJR -192 and public law 73-10, is that remedy. So one Navient gave me that piece of paper they gave me money and under the Law of Notice, Navient was asking me what do I want to do with that piece of paper? So when Navient Representatives call me the first thing they said was " this call is being recorded, this communication is from a debt collector, any information obtained will be used for that purpose ''. ( Information means charge ). A charge, whether it be the cop, a credit card statement, a student loan voucher, etc.. is simply a claim against property. Who is the property? Me, I, XXXX XXXX. Since my ability to pay for things, as per the Constitution of the United States says in Article 1 Sec 10.., was taken away in 1933 when the money changed.. They had to give us a remedy, and that remedy is in the Charge itself. We have a charge from our Creator and it is to " Come Out of Her My People '' .. get out of Babylon. One can absolutely do that and without having to live under a rock or in a cave for the rest on ones life. According to the Negotiable Instruments law, every piece of paper they send you with a demand on it is a negotiable instrument. I will leave with this one very important definition out of Blacks Law Dictionary 6th Edition : Discharge in Equity Practice. In the process of accounting before a master in chancery ( any judge ) the discharge IS a statement of expenses and counter-claims brought in and filed, by way of set-off, by the accounting defendant ; which follows the CHARGE in order.
Company Response:
State: GA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2020-03-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-27
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: I received and email on XX/XX/20 stating that they were changing my payment amount from {$290.00} to {$50.00}. I would have had this loan paid off in XX/XX/2020. But with their change i would have been on the hook to them for the next three years. I tried to go on their website to change the payment back and there is no place to change your payment. I then called and they told me that because my loan was consolidated that i was liable to them for so many months and that's why they changed it. They said that i had overpaid somewhere along the way. Not sure how that was possible because, i had been told several times over the years when i wanted to make additional payments that i could not. She said that she would put in a ticket, but they probably would not approve to switch the payments back to the regular amount. I need to see how my payments have been applied over the years with the running balance. Their website does not offer that. I need to see the running balance showing the principle / interest amount and the balance after each payment from the beginning of the consolidation. Yesterday XX/XX/20 i did a payoff so now my balance is XXXX. I wonder if they are going to allow that?
Company Response:
State: WI
Zip: 53172
Submitted Via: Web
Date Sent: 2020-03-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-27
Issue: Struggling to repay your loan
Subissue: Can't get other flexible options for repaying your loan
Consumer Complaint: I have been paying on my student loans since XXXX. I have contacted Navient multiple times regarding loan forgiveness as I have been paying on them so long. My most recent attempt was on XX/XX/XXXX. I have been told repeatedly that loan forgiveness is not an option. I have also asked if they would take a reduced amount and forgive the balance. I was told that Navient does not engage in this practice. I owe {$5500.00}. In my estimation, Navient has made enough interest on my loans to repay the total amount several times over. I have never been late in paying or missed any payments. Can you help? Thank you for your consideration in this matter.
Company Response:
State: MS
Zip: 395XX
Submitted Via: Web
Date Sent: 2020-03-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-27
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: Confused how naviant is using my payments on the loans. Cant call them because need a lawyer. The XXXX me everytime in repayment. I have bill and the make my payments to what ever loan to charge more interest. Naviant is defrauding the American student. Put lates for no reason on credit report and lie
Company Response:
State: IL
Zip: 60133
Submitted Via: Web
Date Sent: 2020-03-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A