LEXISNEXIS


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"Products" offered by LEXISNEXIS with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Government benefit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfers - Domestic (US) money transfer
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Other type of mortgage
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7738109

Date Received: 2023-10-21

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The credit agency is reporting a bankruptcy on our credit report based on information from Lexis Nexus, a provider we consider fraudulent. Lexis Nexus has not demonstrated the ability to verify the accuracy of the data they supply. Additionally, the bankruptcy court, as the sole direct provider of this information, does not confirm its accuracy, as confirmed in the attached letter from the clerk of courts. The court is the only entity in a position to attest to the accuracy of the information, thus undermining Lexis Nexus 's ability to accurately confirm it. Given the agency 's reliance on Lexis Nexus, which is unable to independently verify the accuracy of the information, we demand the immediate removal of this item from our credit reports.

Company Response:

State: FL

Zip: 32080

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737997

Date Received: 2023-10-21

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I HAVE IDENTIFIED INFORMATION ON MY REPORTS THAT ARE A RESULT IDENTITY THEFT. THESE ITEMS ARE NOT RELATED TO ANY TRANSACTIONS COMPLETED BY ME.

Company Response:

State: CA

Zip: 95973

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737986

Date Received: 2023-10-21

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: On XXXX XXXX XXXX I submitted a Notice of Dispute and Request to Remove Incorrect Information from my LexisNexis XXXX Report ( XXXX ) to XXXX regarding the incorrect Address Records that LexisNexis is reporting on my LexisNexis Accurint Report. On XX/XX/, I submitted a Consumer Financial Protection Bureau ( CFPB ) complaint ( CFBP Complaint # XXXX ) via the CFPB XXXX XXXX XXXX XXXX incorrect Address Records that LexisNexis is XXXX on my LexisNexis Accurint Report. On XX/XX/, LexisNexis responded to XXXX XXXXmplaint # XXXX with an attached letter titled XXXX XXXX ( XXXX KB ). LexisNexis ' response to my complaint is insufficient. LexisNexis response states : Please note that employment, phone, address, drivers license, and property records listed on his Accurint report can not be removed from his report. Instead of correcting the incorrect information, LexisNexis attempted to claim that LexisNexis is NOT a Consumer Reporting Agency and that my LexisNexis Accurint Report is not governed by the FCRA.

Company Response:

State: IL

Zip: 617XX

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737775

Date Received: 2023-10-21

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: On XX/XX/2023, I submitted a Notice of Dispute and Request to Remove Incorrect Information from my LexisNexis Accurint Report ( XXXX ) to XXXX regarding the incorrect Address Records that LexisNexis is reporting on my LexisNexis Accurint Report. On XX/XX/2023, I submitted a Consumer Financial Protection Bureau ( CFPB ) complaint ( CFBP Complaint # XXXX ) via the CFPB Consumer Portal regarding the incorrect Address Records that LexisNexis is reporting on my LexisNexis Accurint Report. On XX/XX/2023, LexisNexis responded to CFBP Complaint XXXX XXXXXXXX with an attached letter titled XXXX XXXX ( XXXX KB ). LexisNexis ' response to my complaint is insufficient. LexisNexis response states : In addition, LexisNexis initiated a dispute, and that investigation was resolved on XX/XX/2023. During our investigation, LexisNexis located and verified possible criminal records listed in XXXX XXXX file with LexisNexis. A resolution letter outlining the results of our reinvestigation and XXXX XXXX statutory rights was mailed directly for his review. How could LexisNexis possibly verify an alleged Possible Criminal Record when I do NOT have a criminal record? Under Illinois law, it is unlawful to engage in defamation of anothers character and reputation. To report that I have a criminal record when I do not is defamation. LexisNexis reporting of an alleged criminal record is injurious to my reputation. In Illinois, traffic offenses are NOT considered criminal offenses. The item LexisNexis is reporting does NOT list the specific court where this alleged traffic offense occurred. I do not recall this traffic offense and it is not listed on my DMV driving record. Instead of correcting the incorrect information, LexisNexis attempted to claim that LexisNexis is NOT a Consumer Reporting Agency and that my LexisNexis Accurint Report is not governed by the FCRA. Additionally, LexisNexis failed to include any tangible evidence to support their incorrect reporting of " Possible Criminal Records '' on my LexisNexis Accurint Report.

Company Response:

State: IL

Zip: 617XX

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737734

Date Received: 2023-10-21

Issue: Problem with a company's investigation into an existing issue

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Lexis Nexis, I am requesting my consumer disclosure report - whose request online can be found here : XXXX XXXX XXXX Attached to this are my : - valid drivers license - social security card - proof of address This is a formal request to receive my consumer disclosure report

Company Response:

State: FL

Zip: 34471

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737350

Date Received: 2023-10-21

Issue: Unable to get your credit report or credit score

Subissue: Other problem getting your report or credit score

Consumer Complaint: NexisLexis consumer # XXXX case # XXXX before XXXXcurrent. I am getting bogus refusal letters from a XXXX XXXX XXXX to which I have never applied for anything. The refusal simply states it is based on a report from LexisNexis. That among other things, I have no insurance history. I have had own owners insurance for 20 years. I have had full coverage on my car for a minimum of 10 years with just three companies. XXXX, XXXX, and currently XXXX. So even withy what little information their refusal letter disclosed, it it obviously in error. My scores from the big there are consistently in the XXXXI have not had any lapse in insurance in at least 20 years, and I never requested a quote from XXXX XXXX XXXX XXXX first place. I have sent them a copy of my drivers license, and I have given them my social security number. But, for the second time, they claim they will not process my request for my file based on lack of proving my identity. I can send you copy of the JPEG of my drivers license to see for yourselves, the same JPEG was entirely legible to the XXXX XXXX to renew my license, and to ID me for online validation. I have a legal right to see what they have on whatever file they think is me, but, they are procrastinating at best, or, an underhanded refusal at worst. I suspect they know their information is bogus and are simply hoping I will give up and go away.

Company Response:

State: AZ

Zip: 85203

Submitted Via: Web

Date Sent: 2023-10-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7736713

Date Received: 2023-10-22

Issue: Getting a loan or lease

Subissue: Loan opened without my consent or knowledge

Consumer Complaint: XXXX XXXX XXXX XX/XX/XXXX XXXX, XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXXXXXX XXXX Received unsolicited financial products on insurance offer after Opt-Out. Improper use of my report shared without consent, credit inquiries from unknown sources.

Company Response:

State: DC

Zip: 20018

Submitted Via: Web

Date Sent: 2023-10-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7735830

Date Received: 2023-10-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: TX

Zip: 79912

Submitted Via: Web

Date Sent: 2023-10-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7735818

Date Received: 2023-10-20

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Lexis Nexis violated my consumer rights under the FCRA, cease from reporting my personal information or I will seek legal action. I have a letter from the court of filling, as well as documents to verify my identity.

Company Response:

State: GA

Zip: 30052

Submitted Via: Web

Date Sent: 2023-10-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7735754

Date Received: 2023-10-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Louisiana XXXX XXXX SS # XXXX DOB # XX/XX/1980 To who it may concern, The information contains my XXXX Report and LexisNexis Report, the credit reporting agencies is not reporting accurate information. As I call the agencies it was stated they do not reach out to the creditor they use whats in there database to confirm from each other ( LexisNexis feeds off XXXX and XXXX Feeds off LexisNexis ). Inaccurate way of doing things and a fraudulent way to keep thing on my report. I am asking for these agencies to do a full investigation with the creditor or a full deletion. This is not ethical at all and what the agencies is doing is fraudulent Please read all information. Thanks You are in Direct Violation of the Fair Credit Reporting Act which has been violated several rights. 15 U. S. C 1681 section 602A. Clearly states that I have the right to privacy. 15 U. S. C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 U. S. C 1666B : A creditor may not treat a payment on a credit card account under and open-end consumer credit plan as late for any purpose. Remove these late payment and update this account immediately as you are in direct violation of several laws under The Fair Credit Reporting Act. I am Requesting all these be deleted : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: LA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-10-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.