Date Received: 2021-12-17
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I was contacted about owing money through a company called IC Systems Inc years ago and it was never resolved. I do not have any affiliation with this company or did not ever open an account t with this company. Someone stole my information and opened an account under my name. Identify Theft and Fraud.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-01-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-16
Issue: Communication tactics
Subissue: Frequent or repeated calls
Consumer Complaint: I have asked this company to stop calling me. I am aware of the collection. They are consistently notifying XXXX, XXXX, and XXXX every other day or every day reporting the same collection which are notifying me. This needs to stop!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NV
Zip: 89147
Submitted Via: Web
Date Sent: 2021-12-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-16
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: IC systems Inc XXXX XXXX XXXX XXXX XXXX XXXX XXXX Sent collection notice in the amount of XXXX for a debt that is not owed to them in that amount. In addition, I see systems Inc can not be verified with the information from the notice and outside contact information via internet nothing matches up. IC systems Inc also exposed my complete full name and address including middle name which will cause identity theft they did not utilize protective measures. IC System Inc is a fraudulent collection agency.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MO
Zip: 63033
Submitted Via: Web
Date Sent: 2022-01-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-15
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: XXXX XXXX continues every couple of months to put this collection on my account after I tell them its not mine never lived at the address or was ever contacted this is identity theft and they keep removing it and then put it back every so often this is negatively affecting my credit it has to stop immediately
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NC
Zip: 28216
Submitted Via: Web
Date Sent: 2021-12-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-15
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: This was not my account and I didn't authorize anyone to set up this account.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 91406
Submitted Via: Web
Date Sent: 2021-12-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-14
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I have noticed while reviewing my personal credit reports a collection from IC System reporting a fraudulent account that originated from XXXX Georgia XXXX XXXX. I have called and spoken with a representative that did not assist me in resolving this identity theft matter only was interested in collection on this alleged debt. I then written IC System on various dates from XX/XX/2021 threw XX/XX/2021 and have not received any responses as to the removal of the XXXX account that is being reported inaccurately which is a violation of my privacy rights.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NJ
Zip: 07305
Submitted Via: Web
Date Sent: 2021-12-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-14
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: I tried to contact this collection agency ( I C System ) because on my credit report, it says I owe them a balance for an account that has been closed over seven years. Every time I check my credit report, the date opened section is different. Right now it says this account was opened on XX/XX/20. This is an old account thats has been disputed with the original company. When I contacted them, they purposely change the date again to the date of the dispute.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NJ
Zip: 07003
Submitted Via: Web
Date Sent: 2021-12-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-13
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I checked my credit on XX/XX/21 after receiving a call about a month regarding a debt owed to XXXX XXXXy however the call was made by I.C. Systems INC whom I have never heard of or previously spoken with. I tried explaining to the XXXX that I was a victim of ID Theft due to XXXX data breach and/or my purse being stolen before. I had already sent this information to XXXX and as a result, all three bureaus deleted the account from my credit report. Now, here it is I am having to do this all over again. This company is trying to collect on a debt that I do not owe.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 77045
Submitted Via: Web
Date Sent: 2021-12-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-13
Issue: False statements or representation
Subissue: Impersonated attorney, law enforcement, or government official
Consumer Complaint: IC Systems, INC is claiming I owe {$460.00}. They also falsely place information my credit report. Be advised, this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( b ) that your claim is disputed and validation is requested. This is not a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section. I respectfully request that your office provide me with competent evidence that I have any legal obligation to pay you. Please provide me with the following : What the money you say I owe is for ; Explain and show me how you calculated what you say I owe ; Provide me with copies of any papers that show I agreed to pay what you say I owe ; Provide a verification or copy of any judgment if applicable ; Identify the original creditor ; Prove the Statute of Limitations has not expired on this account ; Show me that you are licensed to collect in my state ; and Provide me with your license numbers and Registered Agent.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MS
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-12-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-12-13
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: A few years ago, my ex opened a XXXX account in my name and didn't return the equipment. I didn't know this until I went to try to open a Spectrum account in XX/XX/XXXX. I informed them then that I had no idea what they were talking about. They didn't offer me an option to just pay for the missing equipment. I forgot all about it until flash forward to XX/XX/XXXX and I see that XXXX has sent me to collections with the organization I'm reporting. Alas, this organization NEVER contacted me whatsoever about the debt and instead just put it on my credit report.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NY
Zip: 136XX
Submitted Via: Web
Date Sent: 2021-12-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A