ENCORE CAPITAL GROUP INC.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7756458

Date Received: 2023-10-26

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX This belonged to a ex spouse and the wont delete. XXXX XXXX XXXX XXXX This company continues to abuse the system. The accounts on my credit with them arent mine and they constantly keep refreshing things on my credit. XXXX XXXX XXXX This company continues to abuse the system. The accounts on my credit with them arent mine and they constantly keep refreshing things on my credit.

Company Response:

State: GA

Zip: 317XX

Submitted Via: Web

Date Sent: 2023-10-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7755603

Date Received: 2023-10-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Management keeps calling trying to collect a debt that is not mine. It is affecting my credit. I have asked them to validate this account, well over 30 days, and they have not done so yet. On my credit report, they state that this account was opened on XX/XX/2023. I have not opened ANY accounts in a very long time. I have asked them to send me paperwork with my signature and everything else that they have proving that this is my debt and they couldnt do it, but yet, they keep calling me.

Company Response:

State: TX

Zip: 78757

Submitted Via: Web

Date Sent: 2023-10-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7754645

Date Received: 2023-10-25

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I have been monitoring my credit report closely in attempts to better my financial situation. I noticed a NEW account that states it was Opened in XX/XX/2023. The company Midland Management is reporting an old account that to the best of my knowledge was closed as I attempted to make payments on this account over a year ago and the website ( XXXX ) stated my account was closed. I do not recall receiving any information regarding this account since then. I assumed the account was closed. They have recently added this as a collection with no notice. I have attempted to dispute this with the credit reporting agencies. I believe they are trying to RE-age this debt. Also I believe the total amount is incorrect.

Company Response:

State: AZ

Zip: 85016

Submitted Via: Web

Date Sent: 2023-10-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7753699

Date Received: 2023-10-26

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On XX/XX/2022 an account was opened in my name without my consent for a card from XXXX XXXX XXXX XXXX XXXX I have not applied for this card. Also on XX/XX/2022 another card from XXXXXXXX XXXX without my consent

Company Response:

State: TX

Zip: 76227

Submitted Via: Web

Date Sent: 2023-10-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7752113

Date Received: 2023-10-24

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Midland Credit Management keeps calling me asking for and looking for a relative that does not live at my address or share my number. I have told them several times that the individual does not live here and this is not there number and now they use robocalls to call me repeatedly starting in the morning. I have told them to stop calling and they will not stop calling

Company Response:

State: KS

Zip: 67401

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7750077

Date Received: 2023-10-24

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: false reporting under 1681 15 U.S. Code 6802 Violations of 16 CFR 433.2 Preservation of consumers ' claims and defenses, unfair or deceptive acts or practices. I sent a letter to XXXX XXXX XXXX XXXX XXXX LA XXXX, XXXX XXXX XXXX, CA XXXX since XX/XX/XXXX and have not received a response to date but only results of continous violations reported to XXXX Wrong Addresses, invalid names and alleged debts parked on file by XXXX XXXX These accounts are deliberately parked on my consumer profile by XXXX and unconscionable depicts actions of unfair, deceptive acts of stealing my identity and continous unlaw practices. XXXX XXXX, XXXX, XXXX and XXXX have flagrantly disregarded not only the Fair Credit Reporting Act but also the Privacy Act of 1974, particularly within the scope of 12 CFR 1016.1. This regulation underscores the importance of treating nonpublic personal information with utmost care and outlines essential requirements, including the obligation of a financial institution to provide notice to customers about its privacy policies and practices. I am relying on your office to take actions against XXXX and demand the deletions of all these unknown accounts and alleged debts of all incomplete and erroneous data immediately.

Company Response:

State: GA

Zip: 30088

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7749393

Date Received: 2023-10-24

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I did not open the credit card from XXXX XXXX XXXX, the debt collector is after me because they think that i opened and used this credit card but I haven't. they were a result of identity theft and I wasn't aware of this until I accessed my credit report. i was outside the country when the credit card was used. I filed a police report and brought the issue to court but the suspect comitted perjury, lied to the judge by using empathy and denied all 10 credit cards that he opened under my name and made a promise to repay those credit cards.

Company Response:

State: GA

Zip: 30033

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7748067

Date Received: 2023-10-24

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Midland Credit Management XXXX XXXX XXXX XXXX XXXX XXXX Sued and Garnished my Wages. I was Court Ordered to pay {$4400.00} by the court by 10 % increments ( XXXXXXXX per month ). However, I paid {$1000.00} every two weeks and had it completely paid off in 2 months!!!!! Now the same collection agency is saying I owe an additional {$150.00} " in accrued fees. '' All fees, Court Cost, Interest were already a part of the total {$4400.00} Ordered by the Court. This is predatory collection practices and I want them ( Midland Credit Management ) held accountable!!!! My Case Number is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: OH

Zip: 43420

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7747651

Date Received: 2023-10-24

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Midland Credit Management has called me several times a day for weeks now. They have definitely called more than seven times in a week. They have sent an email threatening to sue me if I did not respond immediately. I have XXXX and other XXXX covered by the XXXX and I am struggling to get back on my feet. My only income is from government assistance at the moment. I am undergoing psychiatric treatment and training to reenter the work force. The repeated calls from various numbers are having a negative impact on my medical conditions. I have records of all their calls on my phone and can prove that they have violated the law by calling me more than 7 times a week. I would like to seek a copy of their records of all phone calls and communications they have sent to me and I want them to cease and desist harassing me for a debt I do not have the capacity to pay. Furthermore I may seek damages against them if they continue to deliberately harass me and aggravate my medical conditions. Please help me.

Company Response:

State: HI

Zip: 96826

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7747571

Date Received: 2023-10-24

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I HAVE NOTICED I HAVE MANY INSTANCES OF MISINFORMATION REPORTED ABOUT ME, EITHER THE MISINFORMATION STEMS FROM INACCURATE REPORTING, REPORTING OF UNVERIFIABLE INFORMATION, REPORTING OF INVALID INFORMATION, FRAUDULENT REPORTING OF INFORMATION, OR REPORTING THE INFORMATION I BELIEVE IS IDENTITY THEFT. I HAVE NO KNOWLEDGE OF HOW THE MISINFORMATION STEMMING FROM THE ABOVE CAME ABOUT. I HAVE NOT AUTHORIZED ANYONE TO MISUSE OF MY PERSONAL OR FINANCIAL INFORMATION. PLEASE PHYSICALLY VERIFY ALL ACCOUNTS, DATES, NOTATIONS, BALANCES, CALCULATIONS, ACCOUNTING RECORD, WHETHER RECORDED OR NOT TO INCLUDE METRO2 426-CHARACTER P6 STATEMENT, 5 PART PERSONAL IDENTIFIERS AND ALPHA NUMERIC AND ALPHA NUMERIC SOURCE CODES AND DELETE/BLOCK PERMANENTLY THE REPORTING OF ANY.

Company Response:

State: SC

Zip: 294XX

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.