ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7747276

Date Received: 2023-10-24

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I have received several call today ( XX/XX/23 ) to verify my identity with them so the can serve me papers. Would not tell me what kind of papers. I asked if they were a process server and if so, that's not what process servers do. I repeatedly asked her not to call me and end the calls. The rep ( XXXX XXXX ) continued to call back and then left a message stating that they would 'serve ' me and would also come to my job if I didn't return the call. I advised XXXX XXXX to mail me what she had ; she refused but told me to call XXXX. Additional Phone Number used : XXXX

Company Response:

State: AL

Zip: 357XX

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7746261

Date Received: 2023-10-23

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: XXXX Midland Credit Management is being inappropriate and unfair to me. They have refused to verify debt. THEY Claimed that they were going to sue me and constantly contact family members. I have asked them for required information on who they are and what's this debt all about and for the record I had no issue with setting up payment agreement. I sent them a certified letter return reciept. But there representatives have made mockery of my financial situation. Also they said they don't have to explain anything. They told me they have copies of all my credit reports and social security number and that it's already been given to a lawyer and I am in Big trouble now. They have yet to tell me I owe this particular debt and I just ask them to identify what's going on and they say pay now and save myself before it's to late. I asked them to stop contacting me cease and desist until they can be professional and they still contacted me.

Company Response:

State: VA

Zip: 22191

Submitted Via: Web

Date Sent: 2023-10-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7746076

Date Received: 2023-10-23

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: IN ACCORDANCE WITH THE FAIR CREDIT REPORTING ACT, XXXX HAS VIOLATED MY RIGHTS. 15 USC 1681, Section 602A, states I have the right to privacy. 15 USC 1681, Section 602A, states I have the right to privacy. 15 USC 1681 SECTION 602 A STATES I HAVE RIGHT TO PRIVACY. 15 USC 1681, SECTION 604 1 STATE : I HAVE THE RIGHT TO PRIVACY 15 USC 1681, SECTION 604A, SECTION 2 : IT ALSO STATES A CONSUMER REPORTING AGENCY CAN NOT FRURNISH AN ACCOUNT WITHOUT WRITTEN INSTRUMENT.

Company Response:

State: AL

Zip: 357XX

Submitted Via: Web

Date Sent: 2023-10-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7745742

Date Received: 2023-10-23

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: Hello I am filing this claim because I've noticed something unusual when I recently reviewing my credit report. Its implying that I have something in collections by a company named of Midland Credit Management. I have no idea of what it is and why it is on my report. I was made aware of this information on XX/XX/2023 and I do not need anything affecting my credit while making any worse than what it already is. I have absolutely no knowledge of who this company is by the name of Midland Credit Management at all. I want proof of who this company is and not some random bill that can be from anywhere due to fraud, which I have been a victim of before. I have never received anything from this company nor do I know who they are.

Company Response:

State: IL

Zip: 60619

Submitted Via: Web

Date Sent: 2023-10-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7745175

Date Received: 2023-10-23

Issue: Getting a credit card

Subissue: Card opened without my consent or knowledge

Consumer Complaint: XX/XX/2023 {$450.00} I did not give this company to use my information to open up this account. The company also fraudulently sold my accounts to a third party agency.

Company Response:

State: SC

Zip: 29456

Submitted Via: Web

Date Sent: 2023-10-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7743191

Date Received: 2023-10-24

Issue: Problem with customer service

Subissue:

Consumer Complaint: I dispute this collection every month! Nothing changed, I have no knowledge of this account, i dont even own a credit card.

Company Response:

State: FL

Zip: 34758

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7742472

Date Received: 2023-10-24

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I never applied for credit or authorized anyone to use my personal information to obtain credit from XXXXXXXX XXXX XXXX XXXX XXXX I have no knowlege of ever owing this bank any money. I received a letter in the mail stateting that I owe {$530.00}. I have been notified through the mail by Midland Credit Management Inc. who is attempting to collect this debt. The original creditor is XXXXXXXX XXXX. Furthermore, I am reporting this debt as fraudulent.

Company Response:

State: TX

Zip: 78045

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7741998

Date Received: 2023-10-24

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: TO WHOM THIS MAY CONCERN I SEE WHERE MY PERSONAL INFORMATION WAS USE FOR CREDIT AND CAR LOAN THAT I DID NOT DO I HAVE PROOF I WAS LOCK UP AND MY IDENTITY WAS STOLEN.

Company Response:

State: GA

Zip: 30315

Submitted Via: Web

Date Sent: 2023-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7740905

Date Received: 2023-10-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I had credit owed to XXXX XXXX but was sent to collection in XXXX to XXXX, XXXX, and XXXX XXXX in Pennsylvania. I had arranged a payment plan with them as soon as I got the formal written notice and investigated them. I also knew they were the company my debt was sent to because XXXX XXXX told me in a written notice. I finished paying in XXXX. Midland Credit Management is now threatening me with a law suit if I do not pay a {$3000.00} debt. When I first received the notice I called XXXX, XXXX and XXXX to verify the status of my account and they told me it was closed out as it was paid off. They suggested double checking with XXXX XXXX, which I did and they also had no record of me owing them anything. They still keep calling me and sending me written notifications of a legal action against me if I do not pay them what I " owe ''.

Company Response:

State: PA

Zip: 186XX

Submitted Via: Web

Date Sent: 2023-10-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7740425

Date Received: 2023-10-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: THE COMPANY IS TRYING TO COLLECT A DEBT THAT IS NOT MINE AN ACCOUNT THAT WAS OPEN IN MY NAME VIA FRAUD

Company Response:

State: MO

Zip: 641XX

Submitted Via: Web

Date Sent: 2023-10-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.