ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 7740263

Date Received: 2023-10-22

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I pulled up my credit report on XX/XX/XXXX in I noticed an account from Midland credit management- XXXX. I have never entered into a consumer credit transaction with this company. I asked for proof that I owe this company this alleged debt, I never received anything from them. I also noticed that the start date for this account is XX/XX/XXXX which makes no sense because I never got a chance to dispute this alleged debt before it being furnished on my consumer report. If the company can not provide sufficient evidence and the method of verification for the account then it should not be on my report.

Company Response:

State: SC

Zip: 29209

Submitted Via: Web

Date Sent: 2023-10-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7738581

Date Received: 2023-10-21

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I asked this company to send me any proof of my signature that I made for this inquiry/collections account made in my name I send a paper that my identity and information may have been stolen from the hospital I was in and they still havent send anything showing I was the owner of that collection or inquiry so Im demanding they remove this from my credit report because its hurting my score and stoping me from reaching my financial goals

Company Response:

State: NY

Zip: 10035

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737949

Date Received: 2023-10-21

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Company has selectively provided and omitted specific information on an alleged debt. They have listed alleged debt on my credit reports and have not provided me with documentation required by law. The Debt Buyer is not familiar with Virginia law, the state that governs my original agreement.Debt Buyer must provide original agreement or provide affidavit attesting to lost or destroyed agreement. XXXX Virginia Midland has dumped a patchwork of documents trying to prove a bill of sale from creditor to debt buyer. There is nothing that specifically references my account in a bill of sale. The bill of sale is deficient and is just a portfolio of random debt that Midland purchased at different dates. One document here is a certificate of conformity related to the state of NY that has absolutely nothing to do with my account. I have requested multiple times the original contract between XXXX and myself as it is my legal right. They either do not have this information or refuse to give it to me. Instead they send robo signed affidavits with debt sales from XXXX files that preceded my alleged default with Creditor. Again, I demand Proof that the buyer actually purchased this specific account ; and The terms and conditions of the sale of the account. In Midland 's attached response documents, they list affidavits. Do these people who have sworn affidavits have personal knowledge of the facts of my account if they can not locate the original contract? Debt Buyer also claims the statute of limitations will not expire until XX/XX/XXXX. The debt buyer is again providing inaccurate information to me and on my credit reports. The statute of limitations starts tickingon the date of the last activity of the original credit account and not the datea debt buyer arbitrarily chooses. Debt Buyer has a history of flagrant violations of consumers rights and has been successfully sued multiple times by the CFPB for millions of dollars. In XXXX, Midland was found guilty of violating the Fair Debt Collection Practices Act and the Consumer Financial Protection Act by suing consumers without proper documentation, attempting to collect on debts that were too old, and failing to provide consumers with legally required disclosures. That same year, the company was sued by 42 states and the District of Columbia for engaging in illegal debt collection practices, such as filing lawsuits without proper documentation and attempting to collect on debts that were too old. Midland paid a {$6.00} XXXX settlement to resolve that lawsuit. In XXXX, the company paid {$12.00} XXXX to resolve allegations made by the Commonwealth of Massachusetts that it had engaged in deceptive and unfair debt collection practices, such as filing lawsuits against consumers without proper documentation, collecting on time-barred debts, and harassing consumers with excessive phone calls.

Company Response:

State: TX

Zip: 75056

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737807

Date Received: 2023-10-21

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Midland Credit Management Inc. Has stolen my personal information. I have no contract with Midland Credit Management inc. and I have never given them any personal information of mines. How did they obtain my personal information? Midland credit Management Inc is reporting illegal and unauthorize personal information on my credit report. Midland credit Management Inc is using my stolen personal information to take me to court under false pretenses. What laws were used to get my personal information and file a lawsuit on me for an alleged debt that is already paid for? I the consumer have given midland credit management Inc. Notice letters of dispute, Opportunity to cure and opt-out request. Midland Credit Management refuse to perform based on law. Midland Credit Management Inc. Continues to use stolen personal information in misleading and deceptive practices. Who authorized the selling.Sharing. or reporting of my personal information? I the consumer did not consent to this. Yet i continue tobe harass with illegal reportting and court casses that i never agreed to or authorize this use of my personal information

Company Response:

State: MI

Zip: 485XX

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737642

Date Received: 2023-10-21

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I didn't know I owed anything until I saw the collections notice on my credit report. This collections agency never called me. Sent an email, or mailed me any kind of notice that I received. The collections is from a XXXX XXXXXXXX credit card that they bought the debt from. I gathered this from what is written on my credit report. I had paid this debt through a credit card consolidation I had done many years back. I disputed this debt with the company and no one has reached out to me or removed it from my credit report. I won't pay this debt twice. It needs to be removed from my credit report.

Company Response:

State: FL

Zip: 33157

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737379

Date Received: 2023-10-21

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: The company Midland Credit Management refuses to provide the following information : 1. The proof that the contract does not pass the statute of limitations contract law California ( California is 4 years ) 2. The full contract with my signature that I am doing any business with Midland Credit Management. 3. Provide me with ALL ORIGINAL DOCUMENTS, that show the proof of the balance, interest rate, DISCLOSURE FORMS, and my original signature on the contract. ( DO NOT SEND ME A VERIFY STATEMENT ). Anyone can make up a verified statement. 4. Did a lawyer review this collection account, you claim I owed? If yes, provide the document the lawyer signed. 5. The original documents Midland Credit Management has the right to obtain my information This is clear and precise for ALL the documents I am requesting. There has been a misunderstanding or comprehension problem on your side about my request. I hope this clarifies what I need from Midland Credit Management.

Company Response:

State: KS

Zip: 66502

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737368

Date Received: 2023-10-21

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the fair credit reporting act, XXXX XXXX XXXX XXXX has violated my rights. 15 USC 1681 section 602A states I have the right to privacy. 15 USC 1681 section 604A section 2 it also states, a consumer reporting agency can not furnish a account without my written instructions 15 USC 1666B a creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.

Company Response:

State: MO

Zip: 64138

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7737255

Date Received: 2023-10-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland credit management company is still reporting on my credit report and according to New York State this is illegal, they can not report after 3 years. This is not even my debt to begin with. I am looking to remove this immediately they have an amount of {$10000.00}.

Company Response:

State: NY

Zip: 11236

Submitted Via: Web

Date Sent: 2023-10-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7736689

Date Received: 2023-10-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have never contracted with this company and I no knowledge of this a ledge loan. I dispute this debt, and its entirety. I have requested debt validation. Ive also sent interrogatories for them to answer, and they. I dispute this debt, and its entirety. I have requested debt validation. Ive also sent interrogatories for them to answer, and they have not responded to any of my correspondence. I also responded requested proof of claim. They didnt comply with FCRA law. I never received In information about this matter before it was reported on my credit I filed a complaint with the Georgia state Attorney General about this company for violation Federal Law in respect to FCRA and the FDCPA

Company Response:

State: GA

Zip: 30312

Submitted Via: Web

Date Sent: 2023-10-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7734707

Date Received: 2023-10-20

Issue: Charged fees or interest you didn't expect

Subissue:

Consumer Complaint: This was a old debt that was sold to a company I didn't sign papers with. They have no proof of my signature.

Company Response:

State: TX

Zip: 75006

Submitted Via: Web

Date Sent: 2023-10-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.