ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4394271

Date Received: 2021-05-20

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I tried to correct payment with a credit card company belive it was XXXX. They couldn't retrieve or find an account they keep transferring me to different departments only to be told the same thing. Theirs a charge showing on collections for this charge. This charge keeps hurting my credit when i tried to straighten out. They should pull this charge from my account since they cant locate one never should have been sent to collections.

Company Response:

State: PA

Zip: 179XX

Submitted Via: Web

Date Sent: 2021-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4393957

Date Received: 2021-05-21

Issue: Advertising and marketing, including promotional offers

Subissue: Confusing or misleading advertising about the credit card

Consumer Complaint: XX/XX/2017 {$720.00} Reached out to company about interest rate and no response.

Company Response:

State: VA

Zip: 238XX

Submitted Via: Web

Date Sent: 2021-05-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4393042

Date Received: 2021-05-20

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I was informed by a debt collection agency ( Midland Credit Management ) that they want to obtain payment from me in the amount of {$660.00} for a credit card opened in my name in XXXX of XXXX. I told them that I had not opened a credit card that whole year. They checked their records and concluded that their records were accurate. The address they had on file was XXXX XXXX XXXX XXXX, CA XXXX. This is the address of my ex-wife whom I divorced in XXXX of XXXX. Her name is XXXX XXXX ( aka XXXX XXXX, aka XXXX XXXX ). I believe that she opened a credit card with my information without my permission. The credit card account is : XXXX XXXX Bank Credit Card XXXX XXXX XXXX XXXX

Company Response:

State: CA

Zip: 95014

Submitted Via: Web

Date Sent: 2021-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4392052

Date Received: 2021-05-20

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: The company I work for use XXXX as a service for wages and when I received a wage garnishment XXXX I have attached documentation ) I was unmindful that I was being sued as I never recieved papers or orders. After looking closely to the documents that XXXX uploaded XXXX see attached ) I noticed they used a pay period to show my income on a pay period that I felt was unusual high. It was this high pay period that was use to collect when in fact I average {$200.00} less. My take home for XXXX weeks is an average of {$850.00} and XXXX XXXX of that for wage garnishment of {$210.00} leaving me XXXX to live on for XXXX weeks is unreal.My rent alone is {$1100.00}. This particular account has been closed since XXXX and all the sudden shows active open on my credit report with the balance increasing ever week. XX/XX/XXXX my credit went down XXXX points XX/XX/XXXX balance increase XX/XX/XXXX balance increased XXXX XXXX balance increased XX/XX/XXXX balance increased XX/XX/XXXX balance increased

Company Response:

State: CA

Zip: 92078

Submitted Via: Web

Date Sent: 2021-05-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4391508

Date Received: 2021-05-20

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Midland Credit Management at XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, Ca XXXX Has been sending me collection notices in the amount of XXXX.The collection has been reported as pasted due balance. I do not know this company. I have never done any business with this company.This company does not have a contract with my signature.

Company Response:

State: LA

Zip: 70816

Submitted Via: Web

Date Sent: 2021-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4390089

Date Received: 2021-05-19

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: Two of my family members approached me that they were being harassed by midland debt collection. I have also been consistent called and asked for them to quit calling so much. It was to the point where they would call me and my family members 3-6 times a day.

Company Response:

State: MI

Zip: 48446

Submitted Via: Web

Date Sent: 2021-05-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4389215

Date Received: 2021-05-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: reached out to the collection agency several times, and they fail to respond to debt validation letters.

Company Response:

State: TX

Zip: 77047

Submitted Via: Web

Date Sent: 2021-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4389132

Date Received: 2021-05-19

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: There is inaccurate information on my credit report. I have contacted the company on various occasions about the accounts in question, and the company has failed to respond within liable time ( 30-45 days ). Also, the company has not provided the original contract and information on validating this information. I am requesting that the account be removed and deleted from my credit report immediately. I have sent letters to all 3 credit bureaus and validation letters on the following days. XXXX XXXX 2021. The letters has been sent to XXXX XXXX and XXXX. To date no documentation has been provided. The company has failed to comply with the request for validation. By Law they have to remove these items.

Company Response:

State: IL

Zip: 60504

Submitted Via: Web

Date Sent: 2021-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4387711

Date Received: 2021-05-18

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: MIDLANDMCM {$5100.00} MIDLANDMCM claims that I owe a debt. I have contacted them several times to provide a validation of the original contract of the debt they claimed that I owe but they have refused to respond to me.

Company Response:

State: TX

Zip: 78653

Submitted Via: Web

Date Sent: 2021-05-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4387305

Date Received: 2021-05-18

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Dear Sir, Last 20 years I'm suffering a lot of problem from Debt collectors ( Midland Credit ) and Credit Bureaus. I have used only One name ( first middle last ) in my hole life but every few years some debt collector and credit Bureaus Add some different name ( someone else which I don't know ), address, phone number to my Credit Reports. Last 15/20 years whenever Credit Bureaus adds Someone's name in my credit report, my credit scores go down and my credit card APR go High. sometimes 29.99 %. when APR is 29.99 % every month my 6/7 credit cards charge me almost {$500.00} every month, sometimes more then {$500.00} every month. I'm a low Income person and If I'm paying {$500.00} Interest every month, how I will get out from my credit cards? Today XX/XX/XXXX XXXX in my credit report have four different names include my name and seven different phone number which is not mine. Last 2/3 years I'm having a lot of financial problem and I'm in Pandemic Unemployment since XX/XX/XXXX till now. I do have four people in my family and I know that, Million Million peoples are Struggling in this pandemic. So, please help me to have only my name in my credit report. Thank you

Company Response:

State: NY

Zip: 11218

Submitted Via: Web

Date Sent: 2021-05-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.