ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6852732

Date Received: 2023-04-17

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: To whom it may concern, Midland Credit Management is Reporting Inaccurate and Incorrect information on my Credit Report. XXXXXXXX XXXX Claimed The Tradeline has been Deleted but MIDLAND CREDIT MANAGEMENT Has Furnished an Inquiry on my Credit Report without Verify it as Usual. I do not have any Contractual Agreement with Midland Credit Management or any written Agreement with them whatsoever. I need that XXXXXXXX XXXX Account Deleted from My Credit Report and a Letter sent to me and All Credit Reporting agencies stating so.

Company Response:

State: NY

Zip: 11234

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6852548

Date Received: 2023-04-17

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Management started reporting on all my reports XX/XX/2022. They are currently reporting on all XXXX national reporting agencies. They do not have the authority to collect anything from me. Per the XXXX XXXX XXXX XXXX XXXX XXXX XXXX, they are not licensed in the state of Illinois to collect anything as they do not have an active license for Illinois. This has been reporting for over a year negatively affecting my credit profile and making it hard to purchase a home. They have no legal grounds to collect anything from me, furthermore when I requested them to validate the debt was mine, they could not. I would like this collection removed from every single reporting agency and updated ASAP. Please see the screenshot showing they do not have authority to collect in IL. There are XXXX different collections showing, their account numbers are as follows : XXXX XXXX XXXX

Company Response:

State: IL

Zip: 60621

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6852342

Date Received: 2023-04-17

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Dear CFPB, On XX/XX/2023 Midland Credit Management INC / acct : # XXXX FALSELY updated this account to incorrectly report Paid Collection to my XXXX Report. I am requesting a reinvestigation of Midland Credit Management INC / acct : # XXXX Because This account is NOW Knowingly Falsely reporting : Remarks : - PAID COLLECTION- On my XXXX REPORT ( ONLY ). This is COMPLETELY INACCURATE, AND FALSE because I have NEVER paid this company or this account, nor have I EVER had ANY, scheduled payment arrangements with this company, which would mean there is no way possible for this account to be a PAID COLLECTION. Furthermore MIDLAND CREDIT MANAGEMENT INC ACCT : # XXXX is reporting a DIFFERENT BALANCE for the same account to the other 2 CRAs : XXXX XXXX {$0.00} on ( XX/XX/2023 ) XXXX XXXX {$640.00} on ( XX/XX/2023 ) XXXX XXXX {$640.00} on ( XXXX XXXX ) If this account was accurately being reported on XX/XX/2023 to XXXX as a Paid Collection, then on XX/XX/2023 it should have been reported the same way to XXXX, and XXXX. This is Willful Negligence and it is a FCRA Violation for a debt collector to use any false representation or deceptive means to collect or attempt to collect any debt. According to 1006.18 ( False, deceptive, or misleading ) this includes : ( i ) The character, amount, or legal status of any debt.

Company Response:

State: TX

Zip: 75154

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6851750

Date Received: 2023-04-17

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I have an issue with one of the collection agencies ( Midland Credit Management- XXXX XXXX XXXX XXXX on my credit report. This is exactly how the conversation went, and I do not think this is right and fair. -I had a {$1500.00} balance on my account. -I called to set up an arrangement to pay over {$1000.00}. -The collection agency confirmed that over {$1000.00} was paid. -I disputed the account because the account was supposed to be settled and closed -The collection agency refused to close the account. -I called the collection agency and they said that they want to negotiate a new settlement since I disputed them after over {$1000.00} was paid from me -I told them that is not right. This account was supposed to be closed -The collection agency responded with this exact statement " We are not obligated to offer you any discounted settlements. You either have to pay us or the account will remain open. ''

Company Response:

State: IL

Zip: 60409

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6850152

Date Received: 2023-04-17

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have sent they 4 Letters asking for a contract with my wet signature showing I owe this debt, they have failed to provide a contract that I have signed.

Company Response:

State: TX

Zip: 76016

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6850062

Date Received: 2023-04-17

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I made previous complaints to Midland Credit Management , IncXXXX to cease and desist all attempts and communications of reporting to the CRA ' s about an alleged debt. They never provided my wet signature proving I have done business with them. I'm demanding they send me the forward flow agreement.

Company Response:

State: AR

Zip: 72401

Submitted Via: Web

Date Sent: 2023-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6849261

Date Received: 2023-04-18

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Original debt of {$840.00} was written off/paid off by XXXX XXXX XXXX XXXX XXXX I have never signed an agreement/contract of any kind with Midland Credit Management XXXX Now Im receiving letters that they are threatening to contact attorneys to obtain a lean, garnish my wages, or obtain information about assets.

Company Response:

State: GA

Zip: 305XX

Submitted Via: Web

Date Sent: 2023-04-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6848951

Date Received: 2023-04-18

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I contacted Midland Credit Management Inc regarding erroneous information that is showing on my credit file, however, this company refuses to send detailed information validating this debt. I have requested multiple times for Midland Credit Management Inc to forward a detail of the charges including original creditor to the address on file.

Company Response:

State: SC

Zip: 290XX

Submitted Via: Web

Date Sent: 2023-04-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6848331

Date Received: 2023-04-18

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I received a phone call from Midland Credit Management between XX/XX/XXXX - XXXX the agent stated that she was attempting to collect a debt. I told her that I had never contracted with them and that I do not owe them anything. I asked that she and her company cease and desist all communication about this alleged debt. I then received a package by XXXX a few days later. Upon me checking on my credit report on XX/XX/XXXX, I notice that they were reporting this alleged debt to the Credit Reporting Companies as well which is a violation under the FDCPA.

Company Response:

State: KY

Zip: 40272

Submitted Via: Web

Date Sent: 2023-04-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6847633

Date Received: 2023-04-16

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: A credit card a payment I've been paid long time ago and also school loan and stole my taxes XXXX XXXX

Company Response:

State: MA

Zip: 02368

Submitted Via: Web

Date Sent: 2023-04-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.