ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6865049

Date Received: 2023-04-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have been trying to resolve this issue. The company have never provided me with proof that they own this account and proof that the account is mine.

Company Response:

State: MI

Zip: 48224

Submitted Via: Web

Date Sent: 2023-04-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6863943

Date Received: 2023-04-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Debt collection agency has been violating my rights per to the FDCPA section 809 ( b ) by not validating my debt and still are reporting derogatory information to the credit bureaus as well as taking legal action against me. I have no knowledge about this debt and never signed anything with this company. Debt collection agency showed a signature to a document that was presented to a judge that I have NO KNOWLEDE of signing. I will be taking further action by filing a complaint with the XXXX XXXX XXXX as well as taking this up with the Attorney General Office.

Company Response:

State: MI

Zip: 48021

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6863882

Date Received: 2023-04-19

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: I have paid in full the balance owed to midland credit management via a court ordered garnishment in XXXX. My last payment to fulfil the balance was XX/XX/XXXX23. I have disputed account as account paid in full, and the company declined mine request and noted on XXXX I failed to make a payment for XX/XX/XXXX2023 and XX/XX/XXXX2023 when that information is invalid.

Company Response:

State: VA

Zip: 23321

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6863869

Date Received: 2023-04-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Recently in XXXX I checked my credit score and noticed it was low. It stated I had a deliquency from Midland Credit. I received mail from them before but assumed it was spam mail. In late XXXX or early XXXX, once finding out about my credit score I gave Midland Credit a call and they stated that it is from a credit card from XXXXXXXX XXXX which I never have because I have my trusted bank XXXX credit card. They stated that these charges dated back since XXXX. I believe this may have been an act of identity theft. I never applied for any cards. I tried to dispute the claim with Midland Credit but was denied. I called again recently in XXXX to continue disputing and referred me to this website. For years this credit score is ruining opportunities.

Company Response:

State: NV

Zip: 89149

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6863709

Date Received: 2023-04-19

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Midland credit Management is attempting to collect a debt that I do not owe them. It specifically says debt buyer on my credit report, which means they purchased my personal information without my consent or knowledge which is considered identity theft. 15usc 1681e ( b ) suggests i should have maximum accuracy over my credit report and the things that they are reporting. They can not provide a binding contract between myself and Midland saying I agree to do business with them or owe them anything. Them providing copies from the original creditor is not proof I owe Midland. According to the Constitution, the only way you can pay a debit is with silver and gold! Everything they are reporting does not meet the FCRA 15usc 1692 g.

Company Response:

State: CA

Zip: 91335

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6863528

Date Received: 2023-04-19

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to arrest you or take you to jail if you do not pay

Consumer Complaint: XXXX XXXX XXXX contacted me by mail XX/XX/2023. When I received it I had no idea what it was even in regards to. I contacted them telling them it was not my debt. I then sent out two debt validation letters. The company had XXXX XXXX contact me again, she told me I would owe all attorneys fees and court cost and that If I didnt pay I would go to jail. She used abusive language and profanity. I told her I was never even served to go to court or received anything about court. She advised me I didnt need to get that, that I needed to pay them now. She advised me they can call my job and take my paychecks.

Company Response:

State: GA

Zip: 313XX

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6862716

Date Received: 2023-04-19

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The Midland Funding LLC charged me {$700.00} which I was not owned. It hurt my credit score.

Company Response:

State: AL

Zip: 35205

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6862668

Date Received: 2023-04-19

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Credit Management has defiled my credit with XXXX accounts that I have no knowledge of. I never received anything in writing that verifies this debt belongs to me. It's been a very stressful and emotionally tumultuous battle trying to fix this issue. The negative impact on my credit score is keeping me from moving forward with my desired endeavors like buying a home or car.

Company Response:

State: SC

Zip: 293XX

Submitted Via: Web

Date Sent: 2023-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6861763

Date Received: 2023-04-19

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted your employer

Consumer Complaint: I received notification from family members/relatives that a company called and left a robo message stating I had to go to court. My relatives stated that a man stated he was an attorney and he was trying to serve me a summons. One of my relatives are disabled and contacted them as well but this relative just got their phone number. The impersonated attorney stated they got the number from a previous employer from XXXX XXXX. I contacted the Library because it was stated they served the library with my summons. The staff at the library stated they would never give out informatio to anyone, and no one went there with any papers. My relative started asking more questions and the law firm stated if I did not reach out to them they were going to send the summons to another employer listed as the government in Washington DC. and the file number is XXXX. The lawyer stated a civil complaint is against my license and was used to get something. I XXXX this firm, but its not a lawfirm it looks like a debt collector by the name of XXXX and XXXX and their number is XXXX. They stayed the lawyers name is XXXX. I contacted all the courts in New York and they stated do not give any information to them to make a complaint. The courts stated a summons would be with the court and the file number they gave is not in the system. The court stated to ne thar anything against my licesnse would be through Department XXXX XXXX XXXX and they would be able to recieve my current information if it was licences number..This company also has my license number. The debt collector is impersonating to be attorneys and contacting my relatives and harrasing my family and my former employers. I XXXX this company and others are stating it use to be Midland Credit, and this same XXXX and associates were doing the same thing harrasing consumers on a debt they didnt owe. This is tax season so I. assuming these illegal debt practices are illegal. I want this debt collector to stop harrasing my family and stop contacting my former employers.

Company Response:

State: NY

Zip: 10950

Submitted Via: Web

Date Sent: 2023-04-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6860713

Date Received: 2023-04-20

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I have a {$550.00} debt from Midland Funding, LLC which i think is XXXX XXXX from XX/XX/XXXX... I didn't firsthand remember evening taking funding from them, but since I seen it on my Credit profile decided to settle the debt because I didn't know much about disputing at the time... As of today it's still on my credit file and I want it off, I've disputed it settled on XXXX XXXX and also XX/XX/XXXX... and it's coming back accurate. I don't mind paying debts I know that is mine, as I'm trying to clean up my credit, but this is inaccurate and I want it off my credit profile.

Company Response:

State: IL

Zip: 60827

Submitted Via: Web

Date Sent: 2023-04-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.