ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6818925

Date Received: 2023-04-10

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: They continually harass me at work and home and have never provided me proof of debt or where I signed up for it. They have not provided account numbers or anything else required by law

Company Response:

State: TX

Zip: 765XX

Submitted Via: Web

Date Sent: 2023-04-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6817674

Date Received: 2023-04-10

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This debt has remained on my credit report, and I have no knowledge of this debt. It may have been opened by my father.

Company Response:

State: FL

Zip: 336XX

Submitted Via: Web

Date Sent: 2023-04-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6817016

Date Received: 2023-04-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: As I notice this account on my consumer credit report with MCM claiming to own an alleged account from associated XXXX XXXX XXXX. According to IRS any account that is claimed to be charged off has filed a 1099-C and is considered an CERTIFICATE OF INDEBTNESS ( INCOME ) and the consumer are to claim those credits as income on tax filings to be in compliance. Therefore, discharged accounts are income and can not be reported on consumer personal credit report. Since my first demand was ignored I the consumer have put on notice of this demand with the FTC and States AG. This complaint will also be included in my CFPB complaint. Consumer will file federal suit within 14 days of your receipt of this demand if demand isnt fully met. This is a 2nd demand to have Midland Credit Management removed my private information from their system immediately as well as my consumer CREDIT REPORT. As you are in violation of my privacy under the Privacy Act of 1974 and the California Consumer Privacy Act. I did not authorize MCM to buy or obtain in anyway my private information including alleged debt and use it against me. This is an abusive and deceptive act. MCM has obtain my personal private information and what your company believe to be my private account information to collect credits off of by claiming to be owner of an account under the consumer name without a legal contract. I have no agreement with MCM. I did not verbally nor did I provide written agreement of sharing my personal information with 3rd party, non-affiliate companies as I am opt-out of 3rd party and non-affiliate sharing of my information. I would like to know who authorized MCM to obtain personal and private information of mine without my consent? Please provide original security or any documents relating to an agreement between myself and MCM. Please provide documentary XX/XX/XXXX evidence of my authorizing of MCM to open an account in my name and infringe on my credit report. I ask that unless MCM can provide me the foregoing request, that you delete all my information. MCM is harassing me and failed to provide any documentary evidence of such alleged debt but instead has become in violation of not only FCRA and FDCPA but also the Rosenthal Act. As a XXXX XXXX under XXXX Consumer Privacy Act. I have the right to request deletion of personal information and opt out of sale of personal information. PLEASE PROCESS OPT OUT OF SELLING AND SHARING PERSONAL INFORMATION & DELETE PERSONAL INFORMATION. DELETE FROM PERSONAL CONSUMER CREDIT REPORT IMMEDIATELY. Per 15 USC 1681a consumer report can not have personal transaction history. This violation account on my consumer report has prevented me from equal and fair credit opportunities with damaging of the copyrighted name that MCM has opened an account under. I the consumer demand compensation for each month of violations of {$1000.00} per month until account is removed. I have enclosed an invoice.

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6815614

Date Received: 2023-04-09

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: Midland Credit Management is a debt collection agency which appears to have purchased a debt ( with my name on it ) where the last date of activity on the original account has been more than 7 years ago. There has been no verbal activity, like a payment arrangement or acknowledgment of the original debt, They ( XXXX XXXX XXXX ) are now illegally reporting negative information to credit reporting agency ( e.g., XXXX, XXXX XXXX, XXXX, or XXXX ),

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6815598

Date Received: 2023-04-09

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Midland credit filed a lawsuit against me for debt XXXX XXXX. The court date was set and I obtained a lawyer. Midland credit voluntarily dismissed the case. The collections was removed off my credit files. I just reviewed my credit file and the have put the same two collections back on my credit file. This happened this year XXXX. This case was dismissed in XXXX I want the collections removed immediately from all 3 bureaus. This is against the law and they should be brought to justice for trying this. I want the collections removed NOW!!!

Company Response:

State: FL

Zip: 33321

Submitted Via: Web

Date Sent: 2023-04-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6815549

Date Received: 2023-04-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I constantly check my credit report and noticed that the errors and false misleading information for individual accounts didn't quite meet the credit reporting standards of being 100 % correct. This has damaged me and held me back for some time. I'm demanding CFPB to enforce the correction and or deletion of these items. I declare under penalty of perjury ( under the laws of the United States, if executed outside of the United States ) that the forgoing is true and correct to the best of my knowledge. Furthermore, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willfully misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATIONS punishable under 18 U.S.C. 1001. Additionally these misstatements are punishable as perjury under 18 U.S.C. 1621. This collection found within my credit report are not related to any transaction that I made. I am alleging that a person or company- without my authorization - used my personal identifying information to apply for goods, services, or money, and was successful in creating some accounts. All is being investigated by the FTC.

Company Response:

State: CA

Zip: 90047

Submitted Via: Web

Date Sent: 2023-04-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6814847

Date Received: 2023-04-10

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The company at hand ( MIDLAND CREDIT MANAGEMENT ) is filing tax fraud because they are reporting an account as a charge off. I have requested IRS form 1009 c so I can file it with my taxes and they are refusing to give it to me.

Company Response:

State: CA

Zip: 90047

Submitted Via: Web

Date Sent: 2023-04-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6814692

Date Received: 2023-04-10

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: In accordance with the fair credit report act. The list account below has violated my federal protect the consumer rights to privacy and confidentiality under the 15 USC 1681. Account name # midland credit management # XXXX 15 US C 1681 section 602 ( A ) state I have the right to privacy. 15 USC 1681 section 604 a section 2 its also states and consumer report agency can not furnish a account without my written instructions. 15 USC 1681C section 5 states no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse Item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 USC 1681 s 2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: IL

Zip: 60443

Submitted Via: Web

Date Sent: 2023-04-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6813836

Date Received: 2023-04-09

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: Received a letter dated XX/XX/23 signed by Attorneys for Midland Credit Management , Inc. indicating a debt of {$9200.00} to be collected. I have no such debt and the attached documentation does not specify the original creditor, except at the top the letter : XXXX XXXX XXXX. I have never done business nor have had accounts with this institution. This is a fraudulent attempt to collect money.

Company Response:

State: MD

Zip: 20854

Submitted Via: Web

Date Sent: 2023-04-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6813167

Date Received: 2023-04-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Funding LLC keeps reporting derogatory and negative remarks about my ability to pay my bills by stating that I owe them money. I disputed the claims of money owed through the credit bureaus and they still said it was valid and it is indeed not valid. I have never contracted any services nor contracted to do business with Midland Funding LLC. This has been constant harassment by their company in my pursuit to rid my credit report of companies which claim money is owed which have no validity. Furthermore, I have reached out to any creditors that I may have had or been in default with and remedied the problem. This company I have never conducted business with!

Company Response:

State: PA

Zip: 164XX

Submitted Via: Web

Date Sent: 2023-04-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.