ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6888948

Date Received: 2023-04-25

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Asked for validation from original creditors, and written deal and terms. Told them I had a dispute on one XXXX XXXX account that was never refunded, company will argue that they sent validation but it not the original contract with any itemized charges to prove the amounts are correct, they have 4 accounts and threaten to sue. And refused to send anything written I asked for validation multiple time and gotten they sent it, its not telling my anything they dont have the information I need to validate or just refuse to send

Company Response:

State: KS

Zip: 67401

Submitted Via: Web

Date Sent: 2023-04-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6886904

Date Received: 2023-04-26

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I am a FEDERALLY PROTECTED CONSUMER I am making this complaint against MIDLAND CREDIT MANAGEMENT MCM # XXXX. I reject MIDLAND CREDIT MANAGEMENTS offer to contract I did not consent to any nonaffiliated third party MIDLAND CREDIT MANAGEMENT MCMC # XXXX to be in possession of my Nonpublic Personal Information. I never gave permission to MIDLAND CREDIT MANAGEMENT use or to be in possesion of any of my identifying information. This is a Violation of THE GRAMM- LEECH- BLILEY ACT . They are harrasing me thru email, phone calls, and mail. I HAVE NO CONTRACT WITH MIDLAND CREDIT MANAGEMENT AND I HAVE NO LEGAL OBLIGATION TO PAY MIDLAND CREDIT MANAGEMENT. This is there notice to cease and desist all illegal activity and communications .I am not requesting validation of any alleged debt as I KNOW NOW that by MIDLAND CREDIT MANAGEMENT obtaining my Non Public Personal Information without my lawful authority constitutes Aggravated Identity Theft 18 USC 1028A. FDCPA STATES THAT MIDLAND CREDIT MANAGEMENT DOES NOT HAVE THE RIGHT TO CONTACT ME WITHOUT MY CONSENT PRIOR WHICH THEY DO NOT HAVE. XXXX SOLD MY NON PUBLIC PERSONAL INFORMATION TO this debt collection company ''. Based on that I now have reason to believe that THEY ALL are conspiring against me trying to collect on a EXTENSION OF CREDIT through UNLAWFUL extortionate means. There is no TRILATERAL CONTRACT BETWEEN US MIDLAND CREDIT MANAGEMENT THAT STATES I HAVE THE LEGAL OBLIGATION TO PAY MIDLAND CREDIT MANAGEMENT. THE FAIR DEBT COLLECTION PRATICES ACT ( FDCPA ) AND THE FEDERAL TRADE COMMISION ( FTC ) AND CFPB WERE CREATED TO PROTECT FEDERAL CONSUMERS LIKE ME FROM THESE ILLEGAL PRATICES. I AM PREPARED TO SEEK JUSTICE AND DEMAND ALL MY FEDERAL RIGHTS BE PROTECTED, AND ENFORCED AND IM CALLING ON THE CFPB TO ENFORCE AND POLICE MY CONSUMER FEDERAL RIGHTS. The collection of an extension of credit would be a VIOLATION OF THE FALSE CLAIMS ACT. AGAIN WE HAVE NO CONTRACT MIDLAND CREDIT MANAGEMENT I HAVE NEVER HAD ANY BUSINESS DEALINGS WITH MIDLAND CREDIT MANAGEMENT NOR DESIRE TO. Section 807 ( 15 USC 1692e ) states that no deceptive or misleading practices nothing unfair from a debt collector is to be done. MIDLAND CREDIT MANAGEMENT SENDING LETTERS AND EMAILS IN BIG RED LETTERING HEAD STATING " PRE-LEGAL NOTIFICATION '' IS ILLEGAL AND THREATS TO SEND TO A LAWYER IS VIOLATION OF THE FDCPA .NOW I DEMAND THAT UNDER 15 USC 1692K CIVIL LIABILITY IM NOW TO BE AWAREDED {$1000.00} PER VIOLATION AND MIDLAND CREDIT MANAGEMENT YOU HAVE VIOLATED ME THREE TIMES IN THE LATEST LETTER I RECIEVED ON XX/XX/23. I DEMAND NOW UNDER THE FDCPA YOU SEND ME A CHECK FOR VIOLATIONS FOUND TOTALING {$3000.00} AND CEASE AND DESIST ALL THREATING COMMUNICATIONS WITH ME

Company Response:

State: IA

Zip: 52240

Submitted Via: Web

Date Sent: 2023-04-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6886412

Date Received: 2023-04-25

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: I received a letter from Midland Credit Management originator XXXXXXXX XXXX XXXXXXXX, that a Business Credit Card was opened in XXXX XXXX Date charged off XX/XX/XXXX. Last payment if any XX/XX/XXXX. Current judgement principal {$8300.00}. I have never had a business of any kind. I did not apply for any type of credit card at a different address living in XXXX XXXX XXXX son has stolen my social security card and identification and used in credit card fraud. On people finder my son name and address/ residence appears to have been used.

Company Response:

State: CA

Zip: 90063

Submitted Via: Web

Date Sent: 2023-04-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6883867

Date Received: 2023-04-24

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: Hello, my name is XXXX XXXX and this is my second complaint to Midland Credit after this failed to rectify my matters. Please pay close attention to this complaint cfpb Please see attached

Company Response:

State: FL

Zip: 33127

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6881296

Date Received: 2023-04-25

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I am a victim of FRAUD. I have hired a credit repair company to try and help me. While applying for a home loan I still have several things showing up on my credit that is fraud and shouldnt be there. The credit repair people have contacted them many times disputing the charges on my credit file. They can't prove it was me because it wasnt me that did this. I need help getting these credit issues resolved. I have been dealing with this for years and need someone else to step in and help me get these accounts removed. This fraud has caused my family and I so much hardship. Below I will list several that are still showing up. Theres more but I will have to get with the credit repair company I hired to get the rest of the names and account numbers. XXXXMidland funding XXXX account number XXXX in the amount of {$4900.00} opened XX/XX/XXXX XXXX. Midland funding / account number XXXX in the amount of {$440.00} opened XX/XX/XXXX XXXX. XXXX XXXX/ account number XXXX in the amount of {$930.00} opened XX/XX/XXXX XXXX. XXXX / account number XXXX in the amount of {$5.00}. XXXX XXXX / account number XXXX in the amount of {$480.00} XXXX. XXXX XXXX account number XXXX in the amount of {$600.00} opened XX/XX/XXXX XXXX of XXXX/ XXXX XXXX XXXX XXXX {$760.00} account number unknown XXXX XXXX XXXX XXXX / account number XXXX in the amount of {$3900.00} XXXX. XXXX XXXXXXXX XXXX / account number XXXX in the amount of {$940.00} opened XX/XX/XXXX XXXX XXXX XXXX XXXX / account number XXXX in the amount of {$1000.00} opened XX/XX/XXXX XXXX XXXX XXXXXXXX / account number XXXX in the amount of {$1500.00} These are all the accounts that I know of that have still not been deleted off my credit scores and breaus. The credit company I hired has been fighting these for XXXX year and they are still reporting on my credit as negative. I need these removed. What else can I do? Ive done everything possible to have this taken care of. Someone please help get this taken care of once and for all so I can get my credit back on track and go on with my life. I dont want to file XXXX but I might have to if I cant get this resolved. My phone number is XXXX. Thank You for your time in reading all of this and for hopefully helping me get these erased. XXXX XXXX

Company Response:

State: TN

Zip: 370XX

Submitted Via: Web

Date Sent: 2023-04-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6879304

Date Received: 2023-04-23

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: i was checking my credit report and noticed unauthorized charges made and i would like for them to be removed

Company Response:

State: NY

Zip: 10459

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6876681

Date Received: 2023-04-22

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I have sent several letters asking for validation and the method used to validate multiple fraudulent and questionable items on my credit report. I have not received back anything in over 45 days for these accounts that are very much inaccurate and fraudulent accounts. This credit bureau is disregarding the law and taking advantage of consumers and this has caused big stress in my life as I am trying to buy a new home. The most recent certified letter I sent was XX/XX/2023. In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S. Code 1681 - Congressional findings and statement of purpose 15 U.S. Code 1681b Section 604- Permissible purposes of consumer reports 15 U.S. Code 1681c2 Section 605 B- Block of information resulting from identity theft 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies 15 U.S. Code 1681c1 Section 605 A - Identity theft prevention ; fraud alerts and active-duty alerts 15 U.S. Code 1666 - Correction of billing errors 15 U.S. Code 1666b - Timing of payments

Company Response:

State: NY

Zip: 10454

Submitted Via: Web

Date Sent: 2023-04-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6875068

Date Received: 2023-04-23

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: This account been affecting me life to do better with me credit I s been five years I have try some many times and the dont do anything compay Mid alantic management. Amount XXXX this is been a issue that doesnt let me move forward on my credit

Company Response:

State: FL

Zip: 33034

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6873641

Date Received: 2023-04-21

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: The open dates for are not accurate and the account numbers are invalid. Asterisks, never represents or corresponds to appropriate account informations. Its been more than 6 months and you have never given me any response to my request to validate the debt and of its origin. I have never given any approval or permission for you to report this account. This is a violation of my rights as a consumer. I will be seeking legal assistance due to noncompliance with 15 U.S. Code 1681 ( e ) ( B ) and XXXX XXXX Compliance Standards, there are multiple deviations, deficiencies, inaccurate information, and unauthorized information listed on my credit report. Please remove these accounts referenced from my credit report.

Company Response:

State: MI

Zip: 48214

Submitted Via: Web

Date Sent: 2023-04-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6873589

Date Received: 2023-04-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: My cards were stolen as I dropped them out of my wallet in gas station I called XXXX right away when I noticed they were gone after going to gas station to see if someone turned them in I talked to XXXX and they said they were closing the card out and sending me a new one. When I didnt get a new one I called XXXX and was talking to a lady on phone and she said they never closed out my card and someone used over a XXXX dollars on said card since my initial call to them about card being stolen due to me dropping them out of my wallet I did what I was supposed to do and reported it to all companies and I just received a letter saying I still owe XXXX dollars and they are taking my money out of my bank apparently they took the other money out of my taxes which is what I just learned why they garnished them.

Company Response:

State: MI

Zip: 49203

Submitted Via: Web

Date Sent: 2023-05-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.