ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6916454

Date Received: 2023-05-01

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: Midland Credit Management , IncXXXX - have sent notices and violated privacy in having the information unsecured delivery and exposure of credit information. Company already contacted as mail was found about the neighborhood. Additionally, credit report from XXXX does not have this purchased debt but illegal means of collection is being employed with threats noting PRE-Legal NOTIFICALTION mailings. This is a continued practice of this company for which they have been fined in the past. The mailings with respond by dates are mailed with little time frame for responses and yet they seek un-substantiated claims within the courts according to notices thrown about people 's property. NOTICE Dated XX/XX/XXXXXXXX was not discovered until XX/XX/XXXXXXXX with response date to pay by XX/XX/XXXX. Paid pennies on the dollar but want to impose unsubstantiated claims of debts via harassment methods. Calls and unsecured time sensitive mailings left to blow about people 's neighborhoods. Deliberate delays to take illegal legal actions.

Company Response:

State: GA

Zip: 304XX

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6916079

Date Received: 2023-05-01

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: This was from credit theft. Tried to fix with the company and they still sued me. I never got the notice to appear in court. I got notification from my employer that I was getting my wages garnished. I was sued for {$1400.00} approximately. I got notified that it has been paid from my payroll department that is alleged debt was paid in full. I have been checking my credit report quite often and noticed that Midland Credit Management states I still owe them the amount of {$130.00}. I sent them a letter disputing this and after a month they replied back it stating its accurate. They refuse to update and delete this debt. They only sent me an itemized bill. Nothing with my signature proving it was mine.

Company Response:

State: OH

Zip: 44221

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6914680

Date Received: 2023-05-01

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XX/XX/2023 ; I took action via a credit reporting service to have older and inaccurate information on ALL my credit reports be removed. ALthough some information has been removed, unfortunately not all the information was removed and therefore is causing a halt and sometimes negative affect on my reporting. To maintain accuracy and truth to my reports, I'm taking action myself to ask for items to be removed from my account based on the laws listed below : According to 15 USC 1681i ( 5 ) the credit bureaus have to modify or delete accounts that are not reporting accurately According to 15 USC 1681b ( 1 ) the credit bureaus dont have no written permission According to 15 USC 1681 I have the right to privacy According to 15 USC 1681s-2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate.

Company Response:

State: TX

Zip: 782XX

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6914574

Date Received: 2023-05-01

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have asked for signed contracts for any account they say I owe on. They can not provide one. It has been 7 months and they will not send me a contract that I have signed. They are showing a creditor has written off a debt. When that company writes off said debt they were compensated. this company has 30 days to provide a contract with my signature or must be removed from my credit report

Company Response:

State: TX

Zip: 76016

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6914420

Date Received: 2023-05-01

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: accordance with the Fair Credit Reporting act XXXX Account # XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose

Company Response:

State: NJ

Zip: 085XX

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6914041

Date Received: 2023-05-02

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I have been requesting for this company to send me validation of debt to clarify everything about this alleged debt but not only they have failed to send me information, but they are also reporting false information to the credit bureau which is damaging my character. My information may have gotten to the hands of the wrong people and this may be the result of such an incident.

Company Response:

State: LA

Zip: 711XX

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6912731

Date Received: 2023-05-02

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I sent a letter on XX/XX/2023, to Midland Credit Management. My tracking number is XXXX. However its been more than 30 days and they have failed to send my investigation back. This is not making sense. According to the law my consumer report must be 100 % accurate and it is not. Account # XXXX is in violation and not reporting correctly. I want to know if they investigated this account. If they investigated this account, who did they speak to? I want to see the proof of investigation and proof that this is my account. How did they complete the investigation?

Company Response:

State: KY

Zip: 40258

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6911169

Date Received: 2023-04-30

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Unsure who this company is, every month the go back and forth by raising and lowering the amount supposedly owed by LITERALLY {$1.00}. It has been 2 years I cant get these people to stop. I dont have an account with them not have I ever, I have asked to see a contract that I signed with them and gotten nothing

Company Response:

State: IL

Zip: 60617

Submitted Via: Web

Date Sent: 2023-04-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6907491

Date Received: 2023-04-30

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: In 2022 I was informed by midland credit that I owed a credit card debt of XXXX. I was never sent a bill although they informed me that a statement was sent to my address. I need more information than that because I had already been a victim of identity theft. Thank you XXXX XXXX

Company Response:

State: FL

Zip: 32738

Submitted Via: Web

Date Sent: 2023-04-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6906449

Date Received: 2023-04-29

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: Midland Funding LLC is out of XXXXompliance. According to 15 U.S.C. 1681e. This collection agency has not provided documentation as to how my information was obtain. The account number is XXXX XXXX XXXX XXXX XXXX XXXX. Midland Funding LLC does not have a license to place collections in the State of Georgia, according to XXXX XXXX XXXX. Please delete this collection from my credit report.

Company Response:

State: GA

Zip: 30318

Submitted Via: Web

Date Sent: 2023-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.