DISCOVER BANK


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"Products" offered by DISCOVER BANK with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6904190

Date Received: 2023-04-28

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Discover Bank reported I had a late payment in XX/XX/2022. According to my former bank, the error was on Discover bank 's end.

Company Response:

State: MA

Zip: 018XX

Submitted Via: Web

Date Sent: 2023-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6904004

Date Received: 2023-04-28

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Discover credit card is reporting a card from XX/XX/2022 that has been closed. This card is now reporting on my new Discover card that has a XXXX limit. Please have the the Discover Card XXXX limit removed. I only have one Discover Card that has a XXXX limit.

Company Response:

State: MD

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6903945

Date Received: 2023-04-28

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: I report these accounts as fraud due to identity theft. It was taken off my credit report a few times and that was it.

Company Response:

State: NY

Zip: 11412

Submitted Via: Web

Date Sent: 2023-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6902344

Date Received: 2023-04-28

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This letter is to inform you that I am disputing your company 's references on my credit report because of the lack of completeness and/or accuracy. I recently disputed this account with the credit reporting bureaus, and the information was reported as verified and accurate. Unfortunately, credit bureaus often use software that does not complete thorough investigations I am disputing the following information directly with you, the furnisher of the information, and I am requesting that you conduct an investigation as outlined in the FCRA section 623 : DISCOVER BANK XXXX Balance : {$560.00}

Company Response:

State: CA

Zip: 916XX

Submitted Via: Web

Date Sent: 2023-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6899451

Date Received: 2023-04-27

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: Dispute Case Number XXXX, I kindly request that Discover Bank provide clear explanations to the following questions : >> 1. If Discover deemed the Proof of Delivery from XXXX, which included the tracking number, delivery date and time, delivery city and location, and recipient, as " an incomplete copy of delivery confirmation, '' why did the Dispute Team not contact me before closing my case on XX/XX/XXXX? >> 2. What prompted Discover Bank to re-review this case on XX/XX/XXXX, after closing it on XX/XX/XXXX? I, as a customer, did not inquire about this dispute or the {$140.00} transaction until XX/XX/XXXX. >> 3. How does the {$84.00} credit posted on XX/XX/XXXX relate to this {$140.00} disputed transaction? >> 4. Why has Discover not provided any explanations or instructions regarding the contradictions evident in the documents submitted by the merchant and myself? >> 5. If Discover considers the aforementioned Proof of Delivery as " incomplete, '' please specify the missing information and provide a standard requirement used by Discover. This way, I can contact XXXX for the correct document that meets Discover 's Standard Requirements. >> 6. I request a copy of the proof provided by the merchant concerning Dispute XXXX. Please send this to the email address or mailing address listed in my account file. >> I strongly urge Discover Bank to carefully review all previously submitted documents related to my case before offering an appropriate and well-informed response. As a customer, I expect prompt, accurate, and transparent communication from Discover Bank, as well as a professional approach to resolving disputes. XXXX This will be my final attempt to resolve this case and the {$140.00} transaction with Discover. It is frustrating to deal with the consequences of Discover 's negligent behavior. If Discover Bank continues to provide irrelevant responses, I will take legal action to protect my rights.

Company Response:

State: WA

Zip: 98029

Submitted Via: Web

Date Sent: 2023-04-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6898425

Date Received: 2023-04-28

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: i have a discover credit card debt that been on my credit report for years i send them a copy of my drivers license my police report that been filed stating that i was victim of identity theft my drivers license does not match the address on my license i never live at the address before i ask them to provide me proof that the debt was mine the told me the only information they have was that the account was open on line so i ask yall for help to please help get these items off my credit report

Company Response:

State: PA

Zip: 19064

Submitted Via: Web

Date Sent: 2023-04-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6897330

Date Received: 2023-04-27

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: On XX/XX/2023XXXX XXXX XXXX XXXX XXXXXXXX of Florida called my home claiming to be with XXXX XXXX XXXX XXXX, later discovering the name of the company while having me signed a bogus contract electronic signature, the true company name is XXXX XXXX XXXX XXXX of Florida. The following scammers are XXXX XXXX, XXXX XXXX and XXXX XXXX. The contract failed to disclosed " No Refund and Services Rendered. '' on the contract or " unearned fees '' charged. The caller gained trust by accurately identifying credit card numbers and name of creditor representing themselves as legitimate representative of XXXX XXXX XXXX XXXX, instead of XXXX XXXX XXXX XXXXXXXX of Florida. I was conned by these people of {$2000.00} to reduce credit card debt, instead it ADDED the {$2000.00} on top of the amount by Deceptive Trade Practice and Misrepresentation. I was instructed to STOP MAKING PAYMENTS for 45 days, in order for the account to be late and be in default, when my account was on AUTOPAYMENT each month. Later, I discovered there are two complaints within 1 year by the same people and ten complaints within 3 years by the same parties. All of the confidence game and con game were done over the phone under misrepresentation of the facts and fraud.

Company Response:

State: TX

Zip: 75052

Submitted Via: Web

Date Sent: 2023-04-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6896905

Date Received: 2023-04-27

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Consumer Complaint: Charged {$71.00} from XXXX. XXXX screwed the order so bad they gave me a {$7.00} credit on XXXX for shipping. Lamp never delivered. XXXX knows this as driver 's photos show XXXX small packages at the door. Scale was delivered but does not work. Weighed me in at XXXX lbs. The bill is inaccurate and will not be paid. XXXX and Discover both know that these charges are bogus and are engaged in interstate theft and fraud. Bought a scale from a different vendor XXXX Discover statement. I will pay {$6.00} for ice trays and bin, that's it. The bill is fantasy and wildly inaccurate and both billers know it. It is a testament to the dishonesty and incompetence of both.

Company Response:

State: VA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-27

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6895475

Date Received: 2023-04-26

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have wrote many complaints My privacy being violated And not following up With the standards of XXXX XXXX compliance And by FCRA standards the information shouldnt be reported due to mis information

Company Response:

State: NY

Zip: 12180

Submitted Via: Web

Date Sent: 2023-04-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6895262

Date Received: 2023-04-26

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: My Discover Card that was opened in XXXX is not being reported to XXXX and hasn't been reporting for nearly 2 years which has caused damage to my credit score over the past 20 months. I have reached out to both Discover and XXXX to remedy the matter but of to no avail. Their negligence is causing me to suffer.

Company Response:

State: MS

Zip: 38654

Submitted Via: Web

Date Sent: 2023-04-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.