Date Received: 2023-04-28
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: Discover Bank reported I had a late payment in XX/XX/2022. According to my former bank, the error was on Discover bank 's end.
Company Response:
State: MA
Zip: 018XX
Submitted Via: Web
Date Sent: 2023-04-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-28
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: Discover credit card is reporting a card from XX/XX/2022 that has been closed. This card is now reporting on my new Discover card that has a XXXX limit. Please have the the Discover Card XXXX limit removed. I only have one Discover Card that has a XXXX limit.
Company Response:
State: MD
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-04-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-28
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: I report these accounts as fraud due to identity theft. It was taken off my credit report a few times and that was it.
Company Response:
State: NY
Zip: 11412
Submitted Via: Web
Date Sent: 2023-04-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-28
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: This letter is to inform you that I am disputing your company 's references on my credit report because of the lack of completeness and/or accuracy. I recently disputed this account with the credit reporting bureaus, and the information was reported as verified and accurate. Unfortunately, credit bureaus often use software that does not complete thorough investigations I am disputing the following information directly with you, the furnisher of the information, and I am requesting that you conduct an investigation as outlined in the FCRA section 623 : DISCOVER BANK XXXX Balance : {$560.00}
Company Response:
State: CA
Zip: 916XX
Submitted Via: Web
Date Sent: 2023-04-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-27
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: Dispute Case Number XXXX, I kindly request that Discover Bank provide clear explanations to the following questions : >> 1. If Discover deemed the Proof of Delivery from XXXX, which included the tracking number, delivery date and time, delivery city and location, and recipient, as " an incomplete copy of delivery confirmation, '' why did the Dispute Team not contact me before closing my case on XX/XX/XXXX? >> 2. What prompted Discover Bank to re-review this case on XX/XX/XXXX, after closing it on XX/XX/XXXX? I, as a customer, did not inquire about this dispute or the {$140.00} transaction until XX/XX/XXXX. >> 3. How does the {$84.00} credit posted on XX/XX/XXXX relate to this {$140.00} disputed transaction? >> 4. Why has Discover not provided any explanations or instructions regarding the contradictions evident in the documents submitted by the merchant and myself? >> 5. If Discover considers the aforementioned Proof of Delivery as " incomplete, '' please specify the missing information and provide a standard requirement used by Discover. This way, I can contact XXXX for the correct document that meets Discover 's Standard Requirements. >> 6. I request a copy of the proof provided by the merchant concerning Dispute XXXX. Please send this to the email address or mailing address listed in my account file. >> I strongly urge Discover Bank to carefully review all previously submitted documents related to my case before offering an appropriate and well-informed response. As a customer, I expect prompt, accurate, and transparent communication from Discover Bank, as well as a professional approach to resolving disputes. XXXX This will be my final attempt to resolve this case and the {$140.00} transaction with Discover. It is frustrating to deal with the consequences of Discover 's negligent behavior. If Discover Bank continues to provide irrelevant responses, I will take legal action to protect my rights.
Company Response:
State: WA
Zip: 98029
Submitted Via: Web
Date Sent: 2023-04-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-28
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: i have a discover credit card debt that been on my credit report for years i send them a copy of my drivers license my police report that been filed stating that i was victim of identity theft my drivers license does not match the address on my license i never live at the address before i ask them to provide me proof that the debt was mine the told me the only information they have was that the account was open on line so i ask yall for help to please help get these items off my credit report
Company Response:
State: PA
Zip: 19064
Submitted Via: Web
Date Sent: 2023-04-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-27
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: On XX/XX/2023XXXX XXXX XXXX XXXX XXXXXXXX of Florida called my home claiming to be with XXXX XXXX XXXX XXXX, later discovering the name of the company while having me signed a bogus contract electronic signature, the true company name is XXXX XXXX XXXX XXXX of Florida. The following scammers are XXXX XXXX, XXXX XXXX and XXXX XXXX. The contract failed to disclosed " No Refund and Services Rendered. '' on the contract or " unearned fees '' charged. The caller gained trust by accurately identifying credit card numbers and name of creditor representing themselves as legitimate representative of XXXX XXXX XXXX XXXX, instead of XXXX XXXX XXXX XXXXXXXX of Florida. I was conned by these people of {$2000.00} to reduce credit card debt, instead it ADDED the {$2000.00} on top of the amount by Deceptive Trade Practice and Misrepresentation. I was instructed to STOP MAKING PAYMENTS for 45 days, in order for the account to be late and be in default, when my account was on AUTOPAYMENT each month. Later, I discovered there are two complaints within 1 year by the same people and ten complaints within 3 years by the same parties. All of the confidence game and con game were done over the phone under misrepresentation of the facts and fraud.
Company Response:
State: TX
Zip: 75052
Submitted Via: Web
Date Sent: 2023-04-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-27
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: Charged {$71.00} from XXXX. XXXX screwed the order so bad they gave me a {$7.00} credit on XXXX for shipping. Lamp never delivered. XXXX knows this as driver 's photos show XXXX small packages at the door. Scale was delivered but does not work. Weighed me in at XXXX lbs. The bill is inaccurate and will not be paid. XXXX and Discover both know that these charges are bogus and are engaged in interstate theft and fraud. Bought a scale from a different vendor XXXX Discover statement. I will pay {$6.00} for ice trays and bin, that's it. The bill is fantasy and wildly inaccurate and both billers know it. It is a testament to the dishonesty and incompetence of both.
Company Response:
State: VA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-04-27
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-26
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I have wrote many complaints My privacy being violated And not following up With the standards of XXXX XXXX compliance And by FCRA standards the information shouldnt be reported due to mis information
Company Response:
State: NY
Zip: 12180
Submitted Via: Web
Date Sent: 2023-04-26
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-04-26
Issue: Incorrect information on your report
Subissue: Information is missing that should be on the report
Consumer Complaint: My Discover Card that was opened in XXXX is not being reported to XXXX and hasn't been reporting for nearly 2 years which has caused damage to my credit score over the past 20 months. I have reached out to both Discover and XXXX to remedy the matter but of to no avail. Their negligence is causing me to suffer.
Company Response:
State: MS
Zip: 38654
Submitted Via: Web
Date Sent: 2023-04-26
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A