CREDIT ACCEPTANCE CORPORATION


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"Products" offered by CREDIT ACCEPTANCE CORPORATION with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Virtual currency
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Title loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5619437

Date Received: 2022-05-28

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Account : -XXXX # XXXX, -CREDIT ACCEPTANCE CORPORATION # XXXX was REMOVED from my credit report and has been illegally reinserted back onto my credit report and this is a violation. I have a legal right to dispute the following account on my credit report : -XXXX # XXXX -CREDIT ACCEPTANCE CORPORATION # XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: OH

Zip: 43204

Submitted Via: Web

Date Sent: 2022-05-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5618699

Date Received: 2022-05-27

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My name is XXXX XXXX & I am submitting this complaint without any influence from any 3rd party or agency. Please see attached documents and ID as it contains my full complaint and request.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 21061

Submitted Via: Web

Date Sent: 2022-05-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5617113

Date Received: 2022-05-27

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Pretaining to 15usc1681e Section b ( Accuracy of report ) it states that Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates Since my last complaint the company stated that there was in fact a change to the account but as shown what they are reporting is still inaccurate. You cant maintain maximum accuracy with incorrect items still being used therefore i am demanding this information to be removed from my credit profile immediately

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: OH

Zip: 44128

Submitted Via: Web

Date Sent: 2022-05-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5614639

Date Received: 2022-05-29

Issue: Problem with fraud alerts or security freezes

Subissue:

Consumer Complaint: Watch XXXX of XXXX me and my dad went into XXXX XXXX XXXX on XXXX XXXX in XXXX Kansas I have been speaking with XXXX XXXX XXXX for a period of a several weeks and they advised me that since I was a new buyer or they wouldn't be anything down so I explained to them that I didn't have my social I mean my birth certificate that I had to take the driver 's test and they told me oh that'd be fine so I went in and explained to them that I had a freeze on my account through XXXX XXXX XXXX and equal facts and they said oh that's no problem and they told my dad that he will be the cosigner of the car come to find out they put my dad down as the owner of the car my dad his credit score wasn't even sufficient enough to even be given the loan neither was mine due to me having a credit freeze through these three credit bureaus my dad 's income is only {$800.00} a month he's on XXXX he's worked all his life and he wasn't even aware that he would be the owner of the car because they didn't tell him that and so the first day after the purchase of the car I realized that the information on the application was fraudulento and that we did not know this knowing of any of the information that they had put down they the guy XXXX I try to take the car back the first day because of the transmission was slipping jerking and he told me that I couldn't do it and I just went through the paperwork couple days after he told me I couldn't which the 372 hours had expired he said I couldn't bring it back so I reached out to the DA in XXXX Kansas and they have filed a complaint with the XXXX XXXX XXXX and XXXX Kansas and I am feeling another formal complaint with you guys I'm attaching information if you look at their reviews they have bad reviews of selling people cars and they're transmissions are going out like this one did they charge me almost {$40000.00} for a car that's only worth XXXX I had a credit freeze on my account and my credit was not accepted through XXXX to XXXX different credit agencies because of this credit freeze so I am following this complaint because they have fraudulently signed and agreed and accepted me and my dad 's signature knowing that the our credit scores was not accepted through several different major credit bureaus I have video of them of me asking to bring the car back within 72 hours the guy XXXX XXXX so the car and he told me I couldn't bring it back because that wasn't part of the policy or the agreement so the car stayed in the shop from XX/XX/XXXX XXXX maybe XXXX up until XX/XX/XXXX they supposedly put another transmission in it well the gas accelerated and ran me into a tree causing injury to me so I have insurance claim I need to take the car in to get that part fixed but yeah the car has major issues with it and I would like to speak with someone about seeking damages mental emotional and physical damages from XXXX XXXX XXXX and credit acceptance

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: KS

Zip: 67213

Submitted Via: Web

Date Sent: 2022-05-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5607040

Date Received: 2022-05-26

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have no record of this account that ever belonged to me with these collectors/creditors. I've asked multiple times to send proof of ownership but they haven't complied to my request yet.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: WI

Zip: 53218

Submitted Via: Web

Date Sent: 2022-05-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5606877

Date Received: 2022-05-27

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I filed a dispute in regard to the incorrect items on my credit report, it has been well over 30 days, and I haven't received any investigation results.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 35404

Submitted Via: Web

Date Sent: 2022-05-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5605657

Date Received: 2022-05-26

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Difficulty submitting a dispute or getting information about a dispute over the phone

Consumer Complaint: XX/XX/2022 SENT CERTIFIED LETTER REQUESTING VALIDATION OF THIS DEBT. I DO NOT OWE THIS DEBT. CERTIFIED LETTER SIGNED FOR BY XXXX XXXX XXXX BUT NO REPSONSE TO THIS LETTER HAS BEEN RESPONDED. AS OF XX/XX/2022 NO RESPONSE HAS BEEN RECIEVED AND FUTHER COMMUNICATION FROM THEM HAS BEEN UNSUCCESFUL. DEBT HAS NOT BEEN VALIDATED AND SHOULD BE REMOVED FROM MY CREDIT REPORT.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NH

Zip: 038XX

Submitted Via: Web

Date Sent: 2022-05-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5600631

Date Received: 2022-05-25

Issue: Managing the loan or lease

Subissue: Problem with the interest rate

Consumer Complaint: The loan was taken out almost three years ago and the car 's sale price after taxes and everything was around {$14000.00}. I have been paying on it for XXXX XXXX years and still owe {$16000.00}.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48430

Submitted Via: Web

Date Sent: 2022-05-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5598584

Date Received: 2022-05-24

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Credit acceptance XXXX XXXX XXXX XXXX XXXX XXXX Child support My personal business Exposed

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: OH

Zip: 43081

Submitted Via: Web

Date Sent: 2022-05-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5597536

Date Received: 2022-05-24

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act Credit Acceptance Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for and purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48180

Submitted Via: Web

Date Sent: 2022-05-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.