CREDIT ACCEPTANCE CORPORATION


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"Products" offered by CREDIT ACCEPTANCE CORPORATION with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Virtual currency
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Title loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5825951

Date Received: 2022-07-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: n accordance with the Fair Credit Reporting act XXXX Accounts, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions DEPT OF ED / XXXX A ccount # XXXX Amounts : $ XXXX $ XXXX $ XXXX : {$4000.00} Hard Inquiry : XXXX XXXX XXXX, XXXX, XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX OF XXXX, XXXX XXXX XXXX XXXX US EDUXXXX Account XXXX XXXX Amount XXXX {$7200.00} US DEPARTMENT OF EDUXXXX Account # XXXX Amount : XXXX XXXX XXXX/ Account XXXX XXXX XXXX {$11000.00} /Charged Off XXXX XXXX XXXX XXXX Account XXXX XXXX : {$6000.00} XXXX XXXX XXXX Amount : {$7600.00} Account XXXX XXXX XXXX XXXX XXXX/ Amount $ XXXX Account XXXX XXXX XXXX XXXX Account # XXXX XXXX XXXX Charged off : Account XXXX XXXX DPT ED/XXXXClosed -Account # XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 20706

Submitted Via: Web

Date Sent: 2022-07-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5825910

Date Received: 2022-07-31

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The money owed or is being collected is from a stolen vehicle that was recovered, then sold at auction by insurance company. Also the remaining balance should of been covered by GAP insurance or primary insurance or both. It wasnt my fault for the vehicle to be stolen and had proper insurance coverage for such incidents if needed. I am not responsible for this {$6800.00}. Please contact GAP insurance through XXXX XXXXThank you

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-07-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5825521

Date Received: 2022-07-30

Issue: Getting a loan or lease

Subissue: Fraudulent loan

Consumer Complaint: To whom this may concern, I've noticed fraudulent activity on my credit reports ( XXXX, XXXX XXXX XXXX ). What has been reported has led me to believe that I may be a victim of identity theft, as i did not approve/ authorize any information to be used in my name and social security for this fraudulent account. I am requesting that this fraudulent item be deleted from my credit report as soon as possible. A security freeze was placed on my credit which should have alerted me prior to my information being used toward this account. This fraudulent item is reporting inaccuracies which are negatively impacting my credit which is extremely disappointing. I have reported the theft of my identity to the Federal Trade Commission and would like this item to be removed from my credit report immediately. Please reviewed the enclose copy of the Federal Trade Commission affidavit regarding this fraudulent account. Thanks.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 19050

Submitted Via: Web

Date Sent: 2022-07-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5825442

Date Received: 2022-07-30

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: In accordance with the fair credit reporting act Credit Acceptance Account # XXXX, has violated my rights. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 USC 1666B : A creditor may not treat a payment on a auto loan account under an open end consumer credit plan as late for any purpose

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48180

Submitted Via: Web

Date Sent: 2022-07-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5821088

Date Received: 2022-07-28

Issue: Struggling to pay your loan

Subissue: Loan balance remaining after the vehicle is repossessed and sold

Consumer Complaint: In accordance with the Fair Credit Reporting act CREDIT ACPT # XXXX {$7200.00}, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 07055

Submitted Via: Web

Date Sent: 2022-07-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5820247

Date Received: 2022-07-28

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My name is XXXX XXXX XXXX XXXX a federally protected consumer, and I am making this complaint against Credit Acceptance Corporation for committing aggravated identity theft. I have never given Credit Acceptance Corporation any permission to use any of my identifying information to commit fraud by contacting me about an alleged debt that claim I owe. I am aware that in accordance with Article 9, the assignment of a defaulted note is illegal. Both the assignee and the assigned are both liable for violations under 15 U.S. Code 1692e12. I have never received any documentation requesting validation from Credit Acceptance Corporation before they committed multiple violations under the FCRA and the FDCPA by furnishing this alleged debt to my consumer report, including but not limited to, 15 U.S. Code 1692d4 which the FTC defines as debt parking. If Credit Acceptance can not provide me with proof such as a tracking number that they attempted to lawfully validate this debt with me, the consumer, prior to furnishing it to my consumer report, this has been a fraudulently furnished account with forethought and malice as an attempt to bring harm to me and my financial reputation. I am legally refusing to pay this debt pursuant to 1692c ( c ). I am demanding a cease and desist of all illegal activity, any communication and collection activity, of this and any alleged debts until Credit Acceptance Corporation can provide me with sufficient documentary evidence that I have any legal obligation to pay them. If this documentary evidence can not be produced and Credit Acceptance continues its collection efforts, I will file for litigation for actual damages caused and they will be held criminally liable for aggravated identity theft pursuant to 18 U.S. Code 1028A, extortion, theft by deception, securities fraud, and mail fraud. Upon the receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f. Your prompt attention and response are both requested and required. XXXX : XXXX XXXX XXXX XXXX Without Prejudice. All Natural Inalienable Rights Reserved

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 218XX

Submitted Via: Web

Date Sent: 2022-07-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5818168

Date Received: 2022-07-27

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Credit Acceptance Corp has reported this negative account on my consumer credit report. I am not associated with the person named on the account for the amount of XXXX. I have already disputed this with XXXX along with other negative accounts associated with the same people. This account is being reinvestigated and all other negative accounts that I have disputed as of XX/XX/XXXX have already been corrected from my credit report. My credit has dropped significantly due to these credit reporting errors that continue to be associated with my first and last name. The addresses and phone numbers on my credit report were corrected today XX/XX/XXXX and will be updated within the next 72 hours. These credit reporting issues occurred back in XXXX with the same people being associated to my credit report and I had to report all this to XXXX that many years ago. They are reappearing once again and this is negatively effecting my credit. The time and effort to dispute these accounts has been exhausting. Please take care of this ASAP!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 79762

Submitted Via: Web

Date Sent: 2022-07-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5818140

Date Received: 2022-07-27

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: There is a company reporting inaccurate information on my credit report. I have reached out and have been unsuccessful in my opportunity to get those things removed and deleted from my credit report. This creditor is reporting that I owe XXXX and I have not authorize nor did business with this creditor. I am asking for verification that this debt is valid and where did they get this information from.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 78249

Submitted Via: Web

Date Sent: 2022-07-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5815999

Date Received: 2022-07-28

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I have called half a dozen times dealing with this company that constantly reports payments late when they are not, they are purposely destroying my credit

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 11530

Submitted Via: Web

Date Sent: 2022-07-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5815791

Date Received: 2022-07-27

Issue: Problems at the end of the loan or lease

Subissue: Unable to receive car title or other problem after the loan is paid off

Consumer Complaint: On or about XX/XX/XXXX, my car, a XXXX XXXX XXXX was paid off. On XX/XX/XXXX Credit Acceptance took an additional car payment from my bank account. { after it was paid off } I have yet to get my money back. I have called several times to no avail.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 14606

Submitted Via: Web

Date Sent: 2022-07-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.