CREDIT ACCEPTANCE CORPORATION


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"Products" offered by CREDIT ACCEPTANCE CORPORATION with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Virtual currency
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Title loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6292877

Date Received: 2022-12-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the fair credit reporting Credit acceptance corp has violated my rights. 15 USC 1681 section 602 states i have the right to privacy. 15 USC 1681 section 604 A section 2 : it also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1666B : a creditor may not treat a payment on a Credit line account under an open end consumer credit plan as late for purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 07111

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6292867

Date Received: 2022-12-07

Issue: Getting a loan or lease

Subissue: Changes in terms mid-deal or after closing

Consumer Complaint: Credit acceptance is the company that has mislead me with the paperwork at signing. I was not suppose to be an owner or co owner of the vehicle that was purchased from my ex. I only gave my ex a vehicle to trade on for his new vehicle and was only told that I was signing the paperwork for that paperwork and in fact the company forged my signature on multiple paperwork

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: OH

Zip: 43612

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6292579

Date Received: 2022-12-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 USC 1681 Section 602 States I Have The Right To Privacy 15 USC 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A Creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48038

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6291171

Date Received: 2022-12-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I declare under penalty of perjury ( under the law of the united states.if executed outside of the united states ) that the foregoing is true and correct to the best of my knowledge further, I certify that I am permitted by FEDERAL and STATE LAW to file this dispute. I also understand that knowing and willful misstatements or omissions of material facts constitutes a FEDERAL CRIMINAL VIOLATION punishable under 18 U.S.C 1001. Additionally. These misstatements are punishable as perjury under 18 U.S.U 1621. This found within my credit are not related to any transaction that I made I am alleging that a person or company-without my authorization -used my personal identifying information to apply for goods, services, or money, and was successful in creating some accounts.All is being investigated by the FTC

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48224

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6286453

Date Received: 2022-12-07

Issue: Managing the loan or lease

Subissue: Problem with the interest rate

Consumer Complaint: Intrest too high

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 75232

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6286405

Date Received: 2022-12-07

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: In Accordance with the fair credit Reporting act XXXX XXXX XXXX Account # XXXX 15 USC 1681 Section States I have the right to privacy. 15 USC 1681 Section 604 A section 2 : It states a consumer furnish an account without written instruction. 15 USC 1666B : A creditor may not treat a payment on a credit card a open-end consumer credit plan as late for any purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48504

Submitted Via: Web

Date Sent: 2023-01-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6286292

Date Received: 2022-12-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the fair credit reporting act XXXX account # XXXX, has violated my rights. 15 usc 1681 section 602 states I have the right to privacy. 15 usc1681 sections 604 a section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 usc 1666b : A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 482XX

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6285967

Date Received: 2022-12-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the fair credit reporting act XXXX Account # XXXX, has violated my rights. 15 USC 1681 Section 602 states I have the right to privacy 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for purpose

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IN

Zip: 464XX

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6284206

Date Received: 2022-12-06

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: This company have abused my rights to fair credit. They have been reporting many times over multiple years incorrect information. This company reported the same account over 3 times to negatively affect my credit score. First the company reported the wrong amount on the account to my report ( 1st time a negative impact, credit drops dramatically ), then re-report the same exact account with a different amount ( 2nd time a negative impact, credit drops ) all in the same year. A year later the company takes it away then re-report it but only this time adds a remark to the account stating voluntary surrender ( 3rd time a negative impact, credit drops ). Lastly, 3+ years later and as of today re-reports the same exact account and changes voluntary surrender to repossession ( 4th time a negative impact, credit drops ). This is very unfair and have caused a financial disaster for me and my family. These actions have changed my life for the worst and are a result of lenders taking opportunities I once had and still would have away from me! I have information and screenshots of all the times this account was reported and changed around. Each time I was negatively affected! I will submit the proof and I have reached out to the attorney general for help regarding this matter.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 19020

Submitted Via: Web

Date Sent: 2022-12-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6282654

Date Received: 2022-12-05

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: On or about XX/XX/2022 CREDIT ACCEPTANCE CORPORATION has reported incorrect information to XXXX and XXXX as well as violated my rights under : 15 U.S. Code 1681b - Permissible purposes of consumer reports. I have not given any consent, and no consent is a violation of my rights as a consumer. I have filed multiple disputes with the credit reporting agencies. No action has been taken by the company at this time.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IN

Zip: 46901

Submitted Via: Web

Date Sent: 2022-12-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.