Date Received: 2024-01-21
Issue: Fraud or scam
Subissue:
Consumer Complaint: I was a victim of a job scam. I was offered a position of a remote data entry clerk, I went through a XXXX XXXX training and I was sent a check of {$2500.00}. I was told by the scammer that {$460.00} out of the XXXX were for my paid training. The rest would be to fund my equipment. I was told by the scammer to deposit the check and send over {$400.00} that were available that day from the deposited check through a wire transfer. I made the wire transfer through my bank institution Wells Fargo. I have the wire transfer details to the scammer I sent the money to. The check went through that XXXX when I deposited it. {$400.00} were available from that check. I sent over the {$400.00} through the wire transfer and the XXXX XXXX I got a notification from the bank that the funds were being held due to unusual activity. Since I sent the funds a XXXX XXXX, the transfer was complete and the funds had been withdrawn from my own personal funds that I had saved in my XXXX account. Thats when I realized that it was XXXX a scam because I tried reaching out to the scammer and he became unresponsive after that. I wouldve never proceeded with the transfer if the check wouldve been revoked as soon as I made the deposit, but the check went through and the bank made {$400.00} available that XXXX. It is not right that the bank used my personal hard earned money to complete the transfer. I needed that money to pay my rent and now XXXX behind on bills due to this error.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 94591
Submitted Via: Web
Date Sent: 2024-01-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Problem caused by your funds being low
Subissue: Overdrafts and overdraft fees
Consumer Complaint: Account overdrafted and closed without my consent
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NC
Zip: 27407
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: Good day, My names are XXXX XXXX XXXX.I am resident in XXXX but have a Wells Fargo account I opened in XXXX when I visited XXXX then. Well Fargo blocked by account when I asked my cousin to transfer funds on my behalf to his own account sometime in XXXX.Both accounts where frozen when he initiated {$1000.00} transfer to his own account ( Mind you I used his phone number when I opened the account and even asked them if it was possible to add him as a signatory then but this was declined ) ..They unfroze his own account and left mine frozen insisting I had to come to the bank physically.To get XXXX to the XXXX now is a huge deal as waiting times last XXXX years or more in XXXX.I just can not visit the XXXX for now. The issue now is I saved this money for a rainy day when I have emergencies.I can not pay rent back home now as I have a huge financial crisis that came up due to some unforeseen expenses and I need my money ( Just XXXX XXXX {$2000.00} of the amount I saved there to meet urgent needs.They never contacted me even after I called severally using XXXX and when I was still on XXXX ( Now deleted ) .I need your intervention on this even if I have to go and drop my credentials with XXXX XXXX to prove I am the owner of this account.The situation is really bad and I have this money somewhere and being denied access. Please help
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Struggling to pay mortgage
Subissue: Trying to communicate with the company to fix an issue related to modification, forbe
Consumer Complaint: Please direct Wells Fargo to give me my portion of the XXXX CFPB {$3.00} XXXX XXXX & the name of the law firm handling the money to send to victims of Wells Fargo Wells Fargo never offered me a Modification I submitted XXXX + modification applications. & kept me and my mortgage in default for XXXX years. Wells Fargo has placed my mortgage payments in suspense and corporate accounts where it disappeared.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: IN
Zip: 46375
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Trouble during payment process
Subissue: Payment process
Consumer Complaint: On XX/XX/year>, I gave my {$29000.00} Reinstatement Cashiers Check to Wells Fargo through XXXX XXXX Firm ( formerly XXXX XXXX XXXX, & XXXX XXXX ) to redeem my mortgage out of foreclosure and Sheriffs Sale. Wells Fargo stated they would forego late fees. Wells Fargo ahould have offered me a modification but kept my mortgage in Foreclosure for XXXX years. Wells Fargo disappeared my money & applied small portions of my money to unfair junk, suspense and phantom fees and did not properly apply my money to my mortgage.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: IN
Zip: 46375
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Problem when making payments
Subissue: Problem during payment process
Consumer Complaint: Wells Fargo is REFUSING to credit my credit card payment made on XX/XX/2024 of {$200.00} after receiving proof of payment from XXXX XXXX XXXX. Wells Fargo REFUSED to troubleshoot the issue then played XXXX and XXXX. Wells Fargo REFUSED all proof of payment from XXXX XXXX XXXX
Company Response:
State: CA
Zip: 91306
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Trouble during payment process
Subissue: Payment process
Consumer Complaint: On XX/XX/2009 Wells Fargo received my {$830.00} mortgage payment. Wells Fargo subsequently sent me a {$830.00} refund check # XXXX on XX/XX/2009, drawn on Wells Fargo Bank, to me but stopped the payment on it. Fargo Bank kept the money and didn't apply it to my mortgage. My money disappeared.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: IN
Zip: 46375
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Problem with a purchase shown on your statement
Subissue: Card was charged for something you did not purchase with the card
Consumer Complaint: I noticed a fraudulent balance transfer on my Wells Fargo credit card. I called to report it, they said they would investigate and refunded the balance. At this time they also closed the original account and opened a new account. Now, the original balance transfer has been put back on the new account, plus it has been duplicated. I did not authorize this. Wells Fargo is not helping.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: IN
Zip: 46385
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Opening an account
Subissue: Didn't receive terms that were advertised
Consumer Complaint: I applied for a new checking account using a promo code with Wells Fargo. I was not able to open it online and was directed to go to the branch and was provided a promo code via email. I went to the branch informed the representative and provided him the email. He used my phone to add the code to my account. I added the account to my direct deposit and met all the requirements. In XXXX when I should have gotten the promotion, I called the bank to inquire about the bonus and got a claim number. I called back after 3 weeks and was told that I never provided the promo code, I asked for a supervisor and was disconnected. I tried to call back but was blocked. I called the branch and spoke with the supervisor XXXX, gave her the promo code, and name of the representative, she said she would call me but never did. I called her twice and she never responded. I have now closed the account given I was lied to and defrauded of the promised promo code. I want help since it's not fair that they lie and are not held accountable.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MT
Zip: XXXXX
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-20
Issue: Trouble during payment process
Subissue: Trying to communicate with the company to fix an issue while managing or servicing yo
Consumer Complaint: I found out my now ex husband had bought land in XXXX. We were not even looking in XXXX. He bought the land because he knew he could use not only the XXXX, but the XXXX AS WELL!! I did NOT know any of this until I started to dig. After I filed for a divorce in XXXX, I went to the title company. I wanted answers. Why was the payment so high? I was not alllowed to look in our Wells Fargo account. That account was for the house payment only, and for my now ex husband to have spending money while out of town working. So, I never did. Why would I think my own husband was doing such horrific things? I found papers for XXXX XXXX XXXX. I took the time to read his XXXX page XXXX XXXX deeds he would file. He was getting money from the XXXX? Conservation easements? Land trusts? What the XXXX?? I thought we bought in XXXX, turns out, he bought in XXXX, and kept it all a big secret. He had some sort of an XXXX XXXX?? Lie. I also found out he and the people I was renting my unit from for XXXX XXXX, that unit was in a historical preservation building, and apparenlty the LAND is worth a lot. XXXX and the XXXX whom I was renting from, they added the land and the building to the loan and deed to our home and property. More money! This started way before I bought my commercial real estate! I moved into the XXXX XXXX XXXX in XXXX, Colorado in XX/XX/XXXX. The game began soon after that from what I am seeing!! Making up fake private, non profit Dutch companies? Getting massive grants from the XXXX because our land was in an endangered species designated area? The XXXX XXXX sage grouse, and some spotted bat? At the base of the XXXX XXXX, and the XXXX conservation something or other? Then I start finding info on grants, and home loans? Well, what XXXX XXXX XXXX has on file, and what a reputable title company ( XXXX XXXX XXXX XXXX ), and what Wells Fargo have on file do NOT ADD UP!!! The XXXX XXXX? Well, I dont know why they would have to keep ok redoing their warranty Deed. But, they did XXXX in XXXX, and theres more. Oh way more!!! My bank who gave me my commercial mortgage loan in XXXX to buy my units in the XXXX XXXX, and the real property! The loan officer was involved, the bank knew. They gave XXXX a tax payment account, using my shops loan as collateral. A HELOC!! They deny it. But I now have so much concrete evidence of their thieving ways. Using my LLC TO PASS MONEY THROUGH. To hide it in trusts. He was robbing my XXXX VIA the merchant account. XXXX is involved in a XXXX party processing company!! Who knew. He also owns XXXX XXXX XXXX XXXX. I have the proof. He was using the XXXX, the XXXX, his own wifes business, and everyone just went along with it. The bank, my partner in XXXX XXXX, the title company, and even my XXXX XXXX XXXX XXXX XXXX XXXX!!! I have emailed the XXXX, the XXXX BECAUSE SOMETHING VERY BAD IS ON MY LAND. Very very corrosive!!! When I filed for a divorce in XXXX, he told me he would see to it I lost the house, Id loose my business of 24 years, he would hack and drain alll my accounts, Id be homelesss, penniless, and he would make the kids hate me!! XXXX, that is the only truth that XXXX XXXX ever told. I have a LOT of evidence. Concrete!!! I will send only a few things now
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CO
Zip: 814XX
Submitted Via: Web
Date Sent: 2024-01-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A