Date Received: 2024-03-06
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: I did not give this company ( WELLS FARGO AUTO ) permission to pull my credit
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 30040
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: Wells Fargo continues to refuse to return my money my account was compromised an someone made fraudulent deposits in result to that my money was token I will continue to file complaints until my money is returned
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 91724
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Getting a credit card
Subissue: Application denied
Consumer Complaint: Adverse action is against the law and is codified in USC 1691c and is pursuant to civil liability under 15 USC 1692 k. Wells Fargo is in Violation of 15 USC 1642, 15 USC 1681m and 12 CFR 1002.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92114
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Wrong amount charged or received
Subissue:
Consumer Complaint: On XX/XX/XXXX a wire transfer was made from my checking account in the amount of {$1000.00} the transfer reference # XXXX plus XXXX charge fee using XXXX XXXX XXXX to Wells Fargo Bank account holder the wire transfer at my request I had a swift recall by my bank the same day it was sent that charged me another additonal XXXX to cancell the entire money transfer transaction. On XXXX XXXX I still had not received my money back. I inquired with the XXXX XXXX XXXXXXXX to see why my money was not returned So an agent from XXXX called the wire department and said that Wells Fargo told Him that the XXXX refused to refund my money, I ask XXXX rep who is the XXXX they said they did not know even though they had all the necessary information to find out who it was. I went back to the bank again the following day to request my refund this was my XXXX attempt, the same procedure they called the wire department and Wells Fargo replied the same thing that the XXXX refused to return or reimburse the funds, at this point I was very upset with my Bank XXXX for not being able to get my money back and Wells Fargo for denying the XXXX XXXX that was conducted originally on/or XX/XX/XXXX. I did research of my own and found out that XXXX XXXX XXXX of the XXXX had my money so I called them for a total refund they agreed to send back the money. so on XX/XX/XXXX I received a wire transfer and the amount deposited in my account was only {$980.00} a XXXX shortage unlawfully taken, Where by I am requesting the full amount owed, I have spent multiple hours of my time to get a refund I should have received without any form of complication but because Wells Fargo was involved unecessary complications and intentional negligence came into existence, THIS IS A FORM OF FRAUD AND SHOULD BE CONFRONTED AND RESOLVED. It is unfortunate that Banks can not be trusted with your money
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33312
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Opening an account
Subissue: Unable to open an account
Consumer Complaint: I received a letter responding to me & CFPB INFORMING ME ALL OF MY WELLS FARGO ISSUES HAVE BEEN RESOLVED, IE Identity theft account XXXX, which has been resolved & CASE CLOSED? I also received a letter asking if I attempted to open an account online & to walk into a branch to show my ID. So I did today & I WAS TOLD I CANT HAVE AN ACCOUNT BECAUSE OF AN ACCOUNT CLOSURE? WHEN I ASKED THE BANKER? HE SAID HE HAD NO FURTHER INFORMATION TO GIVE? IM @ THE END OF MY PATIENCE TRYING TO RESOLVE WELLS FARGOS COMMUNICATION PROBLEMS & BEING REDIRECTED DEPT TO DEPT WITH NI RESULTS! IM CONTINUING TO RECEIVE LETTERS ATTEMPTING TO COLLECT THE DEBT WHICH HAS BEEN CLOSED & REMOVED? & I CAN NOT OPEN A CHECKING ACCOUNT BECAUSE OF AN ACCOUNT CLOSURE THST KNOW ONE CAN GET INFORMATION TO FIX???
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Closing an account
Subissue: Can't close your account
Consumer Complaint: XXXX XXXX Well Fargo bank deny me access to my safe deposit box.I have complained to everyone the XXXX was at no help.He let the bank right a letter then said case close All my information was wrong that why she said I don't own a safe box.She need to get my checking account get a copy of a check that is written out to Well Fargo for safe deposit box there is one for every year.Im now homeless and expecting for hardship compensation due to this banker unprofesionalism
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 90280
Submitted Via: Web
Date Sent: 2024-03-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Fraud or scam
Subissue:
Consumer Complaint: Under Wells Fargo auspices, I led to believe I was making a transaction into a dummy account to stop payment and return wired bank transaction money from foreign country..
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: PA
Zip: 191XX
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I've been able to see my tax documents online for each year, but for some reason 2023 I was unable to see my XXXX for roughly {$500.00} in interest. I didn't originally get my return as it was put in the wrong mailbox ( not WF fault ). However, I've spend about XXXX hrs trying to change addresses on my profile for WF and meeting with their team to get this sorted out. Their most recent reply is that they don't intend on fixing the problem. This is likely an XXXX issue of not allowing access to pertinent documents and not fixing the problem, especially after XXXX calls and XXXX visits to the branch, totaling XXXX of time. You can pull calls from my phone number to review the accuracy.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 956XX
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: I did filed in a complaint about a cash being taking out of my account and what I received back was a past document from XXXX and what I came to realize is that the account was closed.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: SD
Zip: 57103
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-03-06
Issue: Problem with a lender or other company charging your account
Subissue: Money was taken from your account on the wrong day or for the wrong amount
Consumer Complaint: For years I have been illegally charged for overdraft fees. I have had a successful relationship with wells fargo for the past 6 to 7+ years and year after year they take {$35.00} from me when I am overdrawn. I always make sure my account gets back into a current good status. I am not sure why Im being treated this way. It is not right as a hard-working, American citizen and something should be done about this, I get over {$8000.00} a month and both my checking and business account so I have money going into their banking system which they loan out on the backend and Im being charged for simple human error.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TN
Zip: 374XX
Submitted Via: Web
Date Sent: 2024-03-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A