Date Received: 2020-11-21
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I do not owe this company or covered bridge capital anything. The company states in the contract that unless I am paid for my injuries from the auto accident they dont get any compensation. I have not received a penny from the accident. There is a contract stating this. This company trans world systems is aware the debt being collected is fraudulent and is attempting to collect a debt not owed. I also have a contract stating this to prove this. Please investigate this company and covered bridge for attempting to collect debts not owed when no settlement has been received. Since they both have violated the contract stating they will not collect unless I recover a accident settlement ( which I have not ) I now consider the contract void and any amounts they would have received to be voided.
Company Response:
State: VA
Zip: 24112
Submitted Via: Web
Date Sent: 2020-11-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-20
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: This apartment complex added Debit on my credit report for {$3400.00}. I never lived there in my life I never lived in that city were the apartment complex located. XXXX XXXX in XXXX Kentucky. I tried to dispute multiple times through my credit bureau. I have all evidence to support that Ive been living where I currently live for the past six years of my life. I need this removed please. Its affecting my credit score big time.
Company Response:
State: KY
Zip: 41042
Submitted Via: Web
Date Sent: 2020-11-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-20
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Transworld Systems contacted me in XXXX regarding a collection account that was sold to them by XXXX XXXX XXXX. I sent them a certified letter requesting they validate the debt. In XX/XX/XXXX, Transworld sent me a bill in the amount of XXXX from a company by the name of XXXX XXXX. According the bill, XXXX XXXX ( not my name ) had electric service at XXXX XXXX XXXX in XXXX, TX XXXX. I have never lived in Texas nor I have I heard of XXXX XXXX. I filed a police report at the time. However, I can not find it and neither can the police department. I refiled the report today. I then learned that Transworld Systems placed a collection account on my credit report for a bill in the amount of XXXX with a company named XXXX XXXX. I have never had an account with XXXX XXXX.
Company Response:
State: MD
Zip: 21225
Submitted Via: Web
Date Sent: 2020-11-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-19
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: I have a XXXX loan for my XXXX program through the XXXX XXXX XXXX XXXX. The company that services this loan is call XXXX XXXX. This {$48000.00} loan is being collected at an interest rate of 10.25 %. in XX/XX/2020 I applied for a reduced payment plan with this company. My request was approved and all payments were made on time via direct withdrawal. Despite this, the company reported the acount as 60-90 days past due. After contacting them they acknowledged the era stating that although I am on a payment plan the system hasnt been updated to reflect that but that it would be fixed. This happened in XX/XX/2020, causing me to lose approx. {$15000.00} in available lines of credit form my other creditors through credit line reductions and/or credit card closures. it took approx. 8 months for my credit report to be updated. Once fixed in XXXX. 2020 I thought this problem was behind me only to have the exact same thing happen on XXXX XXXX XXXX causing my XXXX credit score to drop 50 pts. despite the payments they are taking from me via direct withdrawal and the agreed upon payment plan in place. My husband and I were also days away from purchasing a new vehicle because the engine went out on our current car and now we can not because of my credit score.
Company Response:
State: CA
Zip: 94513
Submitted Via: Web
Date Sent: 2020-12-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-19
Issue: Communication tactics
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: My Ex Wife XXXX XXXX is in collections with Nationwide Credit Inc phone number XXXX has been calling me repeatedly at my home line and my work cell phone number looking for her. I have politely told them I have had no contact with XXXX who is my ex-wife of over 16 years. They keep contacting me on how to contact her over her debt which was incurred long after we were divorced and has nothing to do with me. I have also given them every point of contact I could think of so they would not keep calling me however they keep calling me regarding her. Once again this DEBT is not mine and has nothing to do with me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 76244
Submitted Via: Web
Date Sent: 2020-12-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-18
Issue: Dealing with your lender or servicer
Subissue: Need information about your loan balance or loan terms
Consumer Complaint: On XX/XX/2020 I tried get an electronic copy of my statement from University Accounting Services via the number provided on my account. XXXX They stated that is was not possible even though I require it for a student loan refinance application. I asked to speak to a supervisor and the supervisor would not speak with me. They stated that could print the statement and have it mailed to me within 10 days which is beyond the date of the refinance application deadline. I can't understand why the statement can be printed but can not be e-mailed? I also have no access to any previous statements from the entirety of the loan for verification. Denying me access to my statements and not taking my concerns seems very concerning.
Company Response:
State: KY
Zip: 40511
Submitted Via: Web
Date Sent: 2020-11-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-18
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Transworld Systems has put a {$160.00} debt on my credit report that is not mine. It is in my daughter 's name, she was XXXX at the time, and it was in a state that I haven't lived in since XXXX. The debt is for a hospital visit in XXXX and is under my daughter 's name. They are saying that I am the responsible party, however there is no reason why I should be responsible for this debt as my daughter hasn't been on my insurance since she was XXXX. Additionally, I called the hospital that this debt came from and they don't have that I owe them anything.
Company Response:
State: CO
Zip: 80241
Submitted Via: Web
Date Sent: 2020-12-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-17
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I paid off the account, XXXX which was assumed by Transworld Systems Inc. I contacted the Transworld System in XX/XX/2020 for the balance of this account so I could pay it off in full. They told me the balance was {$3300.00}. By XX/XX/2020. I paid the entire balance off and was later informed that I overpaid by couple of dollars. I requested a refund and they never sent to me. I receive another bill charged for interest on an account that was paid off. The balance was {$2.00} but they only applied {$1.00}. Now the balance is XXXX cents. This company continuously defrauding me every month and refuse to show that the account is paid in full and close it.
Company Response:
State: TX
Zip: 76248
Submitted Via: Web
Date Sent: 2020-11-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-17
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: Anyone can photoshop these accounts documents for TRANSWORLD SYSTEM INC # XXXX. I requested ASSIGNMENT OF DEBT AND BIINDING CONTRACT FOR THIS ACCOUNT. Which was never provide as this not my debt. Please provide agreement, which I have a right to see and I want to know who was involved in the investigation with names, numbers and addresses.
Company Response:
State: OH
Zip: 44109
Submitted Via: Web
Date Sent: 2020-11-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-11-16
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: Im making a complaint against trans world system inc. For some reason this account ended up on my XX/XX/XXXX report Ive reached out to the company more than 3 times but the account the day belongs to me is not mine, I was homeless for the time they said I had the account. In 2018 I was completely homeless and jobless how did I get any service from this company. Around the same time me and my wife identity was comprised and I told the credit bureau XX/XX/XXXX this but this account is still hanging around. I am very concerned with the level of identity theft going on in our country right now let alone my state. I actually had my identity stolen before so I know for a fact that this must be the same thing. This account isnt mine and the creditor wont tell the credit bureau XX/XX/XXXX the truth, its not mine and needs to be removed
Company Response:
State: TX
Zip: 77090
Submitted Via: Web
Date Sent: 2020-11-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A