Date Received: 2021-07-14
Issue: Dealing with your lender or servicer
Subissue: Trouble with how payments are being handled
Consumer Complaint: I started trying to contact University Accounting Services on XX/XX/XXXX with regards to 2 student loans from XXXX XXXX account name : XXXX XXXX XXXX, although my name at present is XXXX XXXX XXXX - XXXX : XXXX ). I became aware that these loans were STILL not paid due to a background investigation that was being done by my new employer, XXXX XXXX. I was advised by the XXXX ( in charge of my background investigation ) that, in order for my clearance to be granted and to continue my employment, I needed to contact UAS to set up a payment plan and make the equivalent of 3 months worth of payments. It needs to be noted that setting up the aforementioned payment plan is made significantly more difficult by the fact that the loans are as old as they are. Initially, UAS didnt seem to have a clue about how to proceed with this. After a couple of weeks, it was determined I needed to file a rehabilitation deferment application before a payment plan could be set up. I was sent the wrong form, contacted UAS again and requested the correct form, but never received it. After multiple calls about the form, it was determined a rehabilitation app had been filed on my behalf, but, yet, no one had bothered to TELL me this, causing me to waste my time trying to figure this out. I have sent multiple emails to a representative by the name of XXXX XXXX, asking for an update and, yet, have received nothing. On yet other calls to UAS Ive been told that I needed to set up the payment plan with my XXXX mater, XXXX, NOT them, which is incorrect. This whole situation is a HUGE mess. Trust me when I say I have provided the " summarized version '' here. At this point, I can do nothing to resolve this until UAS gets their act together
Company Response:
State: WI
Zip: 544XX
Submitted Via: Web
Date Sent: 2021-07-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-13
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I never had a record with this authority/leaser. I attempted to get in touch with you a few times and request verification of possession however you neglected to send me the important documentation to demonstrate that I actually own this record.
Company Response:
State: CA
Zip: 95670
Submitted Via: Web
Date Sent: 2021-07-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-13
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I've been disputing fraud accounts on my credit report since XX/XX/2021. I keep sending multiple sets of letters to the bureaus and the creditors so the excuse of " we didn't get it '' doesn't happen. Furthermore, each letter is certified mail with tracking and each letter shows signed and delivered and yet the bureaus are still not taking any actions. The accounts are not showing in dispute nor are they removed from my report. The accounts always show up with different name variations and different account number variations and yet the bureaus seem to ignore the trend and let these fraud accounts affect my credit score. I have requested the investigation to be initiated and also verifiable proof to be submitted should the account claim to be mine. Not only have I not received any mail showing the verifiable proofs needed to justify the accounts to be on my report, I haven't even received any letters at all stating the investigations have begun. Per the FCRA and federal law, the process is supposed to be 30 days. 130 days later, I'm still here shelling out money for certified mail with no end in sight and no results to show. This is my last option before I take this up with my lawyers and sue for full compensations and damages incurred. Finally, it seems that when these complaints are submitted, the bureaus are using the excuse that they " can't confirm my identity '' to get away with taking no actions on my credit report. Please investigate this as well.
Company Response:
State: TX
Zip: 77373
Submitted Via: Web
Date Sent: 2021-07-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-12
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: Under 15 U.S. Code 1681b - Permissible purposes of consumer reports ( a ) In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. I, never gave any 3rd party any written consent to report anything on my consumer report. No contract is identity theft. Concerning all accounts as a consumer I am demanding a deletion of these accounts. Under 15 U.S. Code 1692h. Multiple debts ; If any consumer owes multiple debts and makes any single payment to any debt collector with respect to such debts, such debt collector may not apply such payment to any debt which is disputed by the consumer and, where applicable, shall apply such payment in accordance with the consumers directions.
Company Response:
State: GA
Zip: 30342
Submitted Via: Web
Date Sent: 2021-07-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-12
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Reporting {$570.00} XXXX bill dated XX/XX/2021. XXXX verified there is not a past due bill. I even started new XXXX service XX/XX/2021 at my current address. If it was my bill they would have sent me a bill or collection notice. I never received either. My score dropped 38 points and I was denied a loan. I called Transworld Systems INC on XXXX XXXX and they continued to ask my ss #. They clearly were fishing because they new it wasn't mine.
Company Response:
State: IL
Zip: 60616
Submitted Via: Web
Date Sent: 2021-07-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-11
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: XXXX XXXX XXXX, sent an alleged debt under my name to Transworld Systems INC ( TSI ). In a letter dated XX/XX/2021, an amount of {$780.00} is being requested from me ( They underline that the debts in a sum from 3 separated invoices ). The letter was sent to my parents address, I have not lived there for over 3 years. I am disputing the charges with TSI, the letter is being sent today, XX/XX/2021. The charges are supposedly for shipping, and my credit card was declined. I don't use XXXX for shipping, or ever spent an absurd amount as stated in the latter for shipping purposes
Company Response:
State: LA
Zip: 700XX
Submitted Via: Web
Date Sent: 2021-07-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-10
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I was never notified of this debt, per 15 USC 1692 I was to be notified within 5 days. Per 15 USC 1692gf, unfair practices. No information given regarding debt. FTC Report filed and other reports filed. Unknown debt over 3 months now and no information given. Not sure who this company is and how I even owe them or ever entered into contract.
Company Response:
State: GA
Zip: 30253
Submitted Via: Web
Date Sent: 2021-07-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-10
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Investigation took more than 30 days
Consumer Complaint: On XX/XX/2021, I filed a disputes with XXXX, XXXX, & XXXX in regards to the incorrect information on my credit report. It has been well over 30 days and I have not received any investigations results.
Company Response:
State: FL
Zip: 33055
Submitted Via: Web
Date Sent: 2021-07-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-10
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I paid the amount. And 3 three years later my wages were garnished for collection fees that were not indicated on the initial statement no validation was provided please see attatched documents attention to date Initial debt $ XXXXXXXXpaid in full XXXX with cashiers check that cleared bank Additional fees not reflected in the billing statement that validated $ XXXX In the amount of about XXXX dollars for a Total of about XXXX dollars XX/XX/XXXX Three ( 3 ) years later garnished wages, never received court notice disputed additional charges. Paid additional amount over 5 months Should not have been charged collection fees predatory, fees and unfair, process shady very shady need help and explanation.
Company Response:
State: MD
Zip: 20721
Submitted Via: Web
Date Sent: 2021-07-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-07-10
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Investigation took more than 30 days
Consumer Complaint: I have filed a dispute in regards to the incorrect items on my credit report. it has been well over 30 days and I haven't received any investigation results.
Company Response:
State: TX
Zip: 75074
Submitted Via: Web
Date Sent: 2021-07-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A