Date Received: 2021-05-04
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: PayPal close my account for not reason and them will not help me with Getting it back up and going. Every time when I try to withdraw my money from my account PayPal hold my access. They just made all difficult for me. My account was already verified with all my personal information and I never made any mistake. I never had dispute or charge in my account. I do not know what the problem with PayPal is, but many Users have same problem, and the only answer of PayPal is said was Fraud activity. IF PayPal just hold money for everybody, I Guess PayPal must fix the problem. My email is XXXX XXXX
Company Response:
State: OH
Zip: 45044
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: On XX/XX/XXXX my PayPal account got permanently Limited and thus I have been banned from conducting any business with PayPal, including withdrawing my outstanding balance of {$1200.00} on account using email address ( XXXX XXXX and there has been a 180 day hold on the money.I have been conducting regular business and Withdrawals through PayPal, no drastic changes have occurred on the account so I feel I was unfairly cut off by PayPal as they did not specify their reason as to why they have decided conducting any further business me would be a risk.This account freeze ha out a stop on my business I hope to have my account reinstated soon.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: PayPal close my account for not reason and them will not help me with Getting it back up and going. Every time when I try to withdraw my money from my account PayPal hold my access. They just made all difficult for me. My account was already verified with all my personal information and I never made any mistake. I never had dispute or charge in my account. I do not know what the problem with PayPal is, but many Users have same problem, and the only answer of PayPal is said was Fraud activity. IF PayPal just hold money for everybody, I Guess PayPal must fix the problem. My email is XXXX.
Company Response:
State: OH
Zip: 433XX
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Other transaction problem
Subissue:
Consumer Complaint: I have a PayPal account with {$740.00} that I cant access.XX/XX/2021was the last transaction I was able to make. After that they froze my account saying I can I longer use PayPal and that I have to wait 180 days to get an email informing me how Im supposed to be able to access my money.
Company Response:
State: CA
Zip: 94519
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Money was not available when promised
Subissue:
Consumer Complaint: I initiated a transfer from my bank, XXXX XXXX, on XX/XX/XXXX to my Venmo account. According to my statement, the funds were debited from my account on XX/XX/XXXX. The funds are still not available today at Venmo XXXX. My understanding is the ACH transfer should take a couple of days at the most. Vemno said it would be available XXXX. When I called them they gave me a song and a dance. SHouldn't they be processing these transfers quicker? Seems like the ol' float game to me.
Company Response:
State: PA
Zip: 19141
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Money was not available when promised
Subissue:
Consumer Complaint: PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal. They also promised that my money was going to be available in 180 days but my account is still limited. They send me an email after the 180 days hold they put in my account stating that my PayPal funds were eligible for withdrawal but that was not the case. My email linked to my PayPal is XXXX XXXX
Company Response:
State: MD
Zip: 20785
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: i just want to reopened and re stored my account cause i feel it unfair to my side that they automatic close or limited my account pernamently with out letting me know as the owner as they only think there is a suspicious doin ln my account. my last transaction is i did pay to my friend that i owe some money .. they dont give any email to give requirement to fixed the problem so its unfair to my side
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Fraud or scam
Subissue:
Consumer Complaint: Paypal automatically blocked me from using their site without a reason. I was unable to withdraw my money
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Closing an account
Subissue: Company closed your account
Consumer Complaint: The company as restricted me from accessing my account
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-04
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: PayPal has frozen my account and ask me 2 provide them with a statement from my card which I have done and my account is still frozen with no way get money I need to pay my bills
Company Response:
State: CO
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-05-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A