Date Received: 2023-03-31
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Consumer Complaint: On XX/XX/2023, I deposited {$2000.00} in XXXX at my local Chase ATM. The ATM froze and gave an error message and prompted me to call the number to ensure my deposit was processed. I called immediately while in the parking lot. The deposit never occurred so I opened a dispute with Chase for {$2000.00}. They gave me a temporary credit. After investigation, they reversed {$880.00} from my account which ultimately tells me the ATM only received {$1100.00}. I am missing {$880.00}. I am a XXXX XXXX with high loans and I am devastated that Chase would do this to me. Every dollar counts. Please help.
Company Response:
State: TX
Zip: 776XX
Submitted Via: Web
Date Sent: 2023-03-31
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-31
Issue: Closing an account
Subissue: Company closed your account
Consumer Complaint: XX/XX/2023, my soon to be ex-husband egregiously wanted to chase bank, and FDIC insured institution and unilaterally and with reckless disregard shut down our joint checking and savings accounts. Chase bank without question. Allowed this to happen. Assets exceeded {$15000.00} and we are getting a divorce. Chase Bank refuses to remedy the situation. This is an outrage. They stole my money and my husband, stole my money. The whole point of the joint checking, and savings account was to protect equitable share. My credit was severely harmed. I have yet to recover my funds. What are my options? This can not possibly be legal and if it is one of my remedies still? I am indigent, broke, he is wealthy be on means, and he stole the only money that we shared.
Company Response:
State: FL
Zip: 33484
Submitted Via: Web
Date Sent: 2023-03-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-31
Issue: Took or threatened to take negative or legal action
Subissue: Seized or attempted to seize your property
Consumer Complaint: This is a complaint against unlawful actions by JP Morgan Chase Bank, NA, XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX, Texas, and it's agents under the color of law. They are all complicit in and responsible for profiting off of endangering my life and bringing severe harm to me and my financial reputation. The conspiracy begins with JPMCB reporting negative information to my consumer report that defames my character and financial reputation. They failed to provide me the proper forms to opt out of having such negative and harmful information from being furnished to my report. They directly or indirectly transferred my nonpublic personal information to third party debt collectors in an attempt to extort me and ruin my life. Because they posted this negative information to my consumer reports, multiple third-party debt collectors gained access to my nonpublic personal information and used it against me to make me homeless, for unjust enrichment. Attorneys XXXX XXXX XXXX and XXXX XXXX XXXX with law firm XXXX XXXX XXXX XXXX XXXX. and attorneys XXXX XXXX XXXX and XXXX XXXX XXXX from XXXX XXXX XXXX XXXX XXXX in XXXX, Texas, and XXXX XXXX, a licensed real estate broker with XXXX XXXX XXXX started harassing me in connection with collection of an alleged debt, and falsely misrepresented themselves as " representing '' JP Morgan Chase Bank, NA and XXXXXXXX XXXX XXXX XXXXXXXX. These attorneys & real estate agents then unlawfully used public funding to commit fraud and other private crimes, including abusing & simulating legal process under Section XXXX of the Texas Property Code [ under the regulation of HUD ] to prosecute me in a county administrative court for " Forcible Detainer '' which is lawfully intended for a rightful owner of property to recover property they have lawful possessory rights to. They did this with the ulterior motive of acquiring my private property for the first time without ever proving they had lawful possessory rights to the property. They used forged documents to perfect their forged title under the guise of a legitimate " sale '', without ever presenting the court with valid admissible evidence of their claim on the record. They submitted several other forged documents on the public record with intent to defraud me into believing they had lawful authority to prosecute on behalf of national banks pursuant to Texas Rule 12. One titled Limited Power of Attorney and another, Affidavit of XXXXXXXX XXXX The County of XXXX and its agents then allowed all of this fraud to happen by allowing these attorneys to testify as counsel without ever bringing a competent witness to verify their allegations under the penalty of perjury to be cross-examined by me, despite me entering on the record several challenges and objections. By law under Texas Statute a county has the power to buy, hold, sell, and lease property owned by the county. The record does not reflect my private home ever being owned by the county, or for public use, therefore XXXX XXXX should have never allowed private corporate agents in agency to intervene with my property and federally protected civil rights, for personal financial gain. The writ of possession they issued to the constables lacked certification and legitimacy for many reasons, but the most important being it was not signed and it was requested by XXXX based on an order from Judge XXXX XXXX XXXX who was disqualified by law for failing to follow proper due process of sending notice to the Secretary of the Treasury a notice of fiduciary duty, making her judgment null & void. This is proof the County is evading taxes for opening a case [ account ] in my name without my consent and without notice to the Treasury. They are not tax exempt and should be held accountable for their actions. Agents of the county then sent other agents in uniform with weapons to come to my home and use threats, intimidation, and violence to swindle me out of a safe place to call home. These actions by all parties constitute a pattern of Racketeering activity by conspiracy and extortion. JP Morgan Chase, NA has been notified in writing of my request for " validation of the debt '' and audit of the account from its consummation so that they all may remedy their wrongdoings. I look forward to being provided documentary evidence with verified books of account proving they gave me something of value, to justify the fact that I, and all of my belongings were thrown out on the street. If they are unable to provide proof of the accounting records, accounts receivable, and wire transfer receipt in connection with the alleged " loan '', then I was made homeless by negligence and criminality of law, and JP Morgan Chase, NA & all others will be held liable for their crimes of conspiracy, extortion, unlawful taking, financing and collection of extortionate extensions of credit, etc. No just compensation was given to me for the taking of my private property and I am still homeless against the legislative intent of HUD for preventing homelessness. Most of these agents under the color of law have [ or should have ] a sworn oath of office with the Secretary of State swearing to defend and uphold the Constitution, which would mean, by their actions, they are warring against the Constitution for violating my First, Fourth, and Fifth amendment rights.
Company Response:
State: TX
Zip: 77057
Submitted Via: Web
Date Sent: 2023-03-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-31
Issue: Problem caused by your funds being low
Subissue: Late or other fees
Consumer Complaint: On XX/XX/2023 I disputed a charge on my bank account from XXXX because I ordered an XXXX XXXX and never received it. I called XXXX and told them I didnt receive the package. I had just gotten home from grocery shopping for my daughters birthday and I was suppose to get a package from apple through ups but when I got home it wasnt there so I called and reported it and was told they would investigate it. Later that day I was told there was nothing they could do about it so I called 911 to make an incident report and I was directed to the online and made a police report about the incident. And XXXX refused to refund me even though I spent about XXXX $ and didnt get the product so after trying everything I could I did a chargeback with my bank. And they gave the temporary credit for a day and then a day later reversed it. It just doesnt make sense why I would have to pay for some product I never received in the first place? I dont know what to do anymore but if this doesnt get solved then I need to reach out to the OCC.
Company Response:
State: OH
Zip: 43068
Submitted Via: Web
Date Sent: 2023-03-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-31
Issue: Managing an account
Subissue: Fee problem
Consumer Complaint: Provided bank with proof that claim was supposed to be in my favor but bank refused to help me and have now cause my account to become overdrawn.
Company Response:
State: CA
Zip: 93307
Submitted Via: Web
Date Sent: 2023-03-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-30
Issue: Fraud or scam
Subissue:
Consumer Complaint: received a phone call on XX/XX/2022 from XXXX and stated the operator told me someone was trying to withdraw XXXX from his bank account the chase representative stated I needed to verify security questions account number and pin number user id and password to block the transaction he provided the information to the chase representative to secure my account I started to feel not good about the call and i drove to chase located in XXXX XXXX XXXX passed the phone to a chase representative at the branch and he was trying to verify the person on the call but he could not verify him because all the codes he was providing were expired when they noticed it was a fraud call the individual once the transfer was done hung up my sister drove to XXXX XXXX in XXXX XXXX. and they were able to put a hold and freeze the scammers account I have tried everything chase started a wire recall XXXX XXXX states they are able to return the money the money is frozen but they need a hold harmless letter i sent the letter to chase but chase has not sent it back to XXXX XXXX I need your assistance to recuperate my money as per XXXX XXXX the individual that did fraud has done numerous frauds and the account is frozen and is waiting for that letter to send the funds back please assist me these are my life savings i have also filed a police report report number XXXX deputy XXXX badge number XXXX I have constantly called chase actively since the beginning of this ordeal and they are not doing anything XXXX XXXX stated they needed a hold harmless letter and they did not provide it they have not done anything to help me in this ordeal I have filed a FBI complaint a federal trade complaint I have also filed a police report and nothing happens XXXX XXXX has the money frozen and they are needing the hold harmless letter from chase its been a night mare and chase has not helped in nothing when XXXX XXXX communicates during the wire recall all they did was send us what XXXX XXXX requested but they did not even reply or make any communication with XXXX XXXX to assist me to get my funds back they have been very negligent in this matter XXXX XXXX has the funds frozen in a jail account and if they don't get a response from chase they will release them to unclaimed money with the government I need assistance to get chase to help me or how do I recuperate the funds
Company Response:
State: CA
Zip: 90022
Submitted Via: Web
Date Sent: 2023-03-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-30
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: There is a business checking account of chase is locked in XX/XX/2021 at that moment when i ask them reason why they said in investigation after once they answer there are no response
Company Response:
State: CA
Zip: 90020
Submitted Via: Web
Date Sent: 2023-03-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-30
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: ( CHASE BANK ) Between XXXX XXXX i received and email notification stating my email address and telephone number has been updated. Which i never authorized nor gave anyone permission to change my information. Ive been using the same email address and phone number for the last 10 years and still havent changed all of a sudden im received multiple emails in regards to all my financial accounts that the email address has been changed to XXXX And tel number changed to ( XXXX ) XXXX. That is not me these are the evidence the fraudster left behind. My phone number ( XXXX ) XXXX and email address XXXX is the information i been using and havent changed it but ever since i lost my wallet with including my ca driver license ive been dealing with so much stressing fraud cyber hacking attacks i have proof of when and where the date when i opened the bank account with chase i also have chase private client accounts along with 2 companys buissness accounts with chase i have supporting documents such as opening agreements if you look back into history you will see my email adress and phone number and user id and pw all has been updated to another information that i have no clue about this is my hard earned working personal accounts woth buissness accounts that all have been compromised and when i call customer service the fraudster had set a verbal password so when i call the customer service is not beliving me and truly listening to what information im stating. The fraudster recently reordered all my credit cards and debit cards personal to buissness and the using my accounts and i have a family to support and a buissness to run XXXX XXXX XXXX XXXX XXXX XXXX XXXX is the buissness chase account i own but have no access to it i have close to XXXX XXXXXXXX in just that account i have no online access to it ever since fraudster changing all my information ive stepped into branch and spoke to fraud dept but still no help..
Company Response:
State: CA
Zip: 90026
Submitted Via: Web
Date Sent: 2023-03-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-30
Issue: Closing an account
Subissue: Funds not received from closed account
Consumer Complaint: Hello, CHASE closed my bank account without any reason on XX/XX/XXXX and promised to return my balance of around {$12000.00} via a check within 10 business days. However, it has been almost six months now and CHASE has yet to return my balance to me. Despite my numerous phone calls and visits to CHASE, I have only been told that they are still investigating the matter. I am puzzled as to why they are able to hold onto my money for such a long period of time, and I would like them to return my money as soon as possible. Today is XX/XX/XXXX.
Company Response:
State: CA
Zip: 90018
Submitted Via: Web
Date Sent: 2023-03-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-30
Issue: Trouble using your card
Subissue: Can't use card to make purchases
Consumer Complaint: My credit card company I have had for over 5 years have decreased my balance from XXXX to XXXX without notifying me. Upon research I found out it might because of missed payments which I did not miss any. I have proof that I have made my payments on time but they have been returned by the financial institution I was using which is a different bank that did not recognize the transaction. I called customer service, explained the situation, had them notating in the account and they still lowered my balance without warning or notification. When I called to ask why my available balance was only {$800.00} after I had basically payed off my {$1500.00} balance customer service said they sent me a letter with the reasons, letter I have not even received yet. I have to say learning about credit cards and credit score has been a journey. This is something that is not taught in school and one have to learn the ropes by ourselves. I have been studying and learning how to properly utilize my credit cards and now that I am paying my balance off they decide to lower my limit. This actions not only affect me in my credit score and profile also affect me in the future plans I have of being a homeowner.
Company Response:
State: PA
Zip: 17601
Submitted Via: Web
Date Sent: 2023-03-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A