Date Received: 2020-10-14
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: This is not my account I.C. Systems # XXXX and did not have an opportunity to dispute, please remove this account ASAP. Also please provide the following : Method of verification Validation of Debt Assignment of Debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 30058
Submitted Via: Web
Date Sent: 2020-10-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-14
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I have no unpaid outstanding accounts with XXXX/XXXX and I am a current customer. ICSystems demanded a debt {$380.00} from an old XXXX/XXXX acct I didnt recall. I called XXXX & paid in full for old equipment charges and they advised they would let ICsystems know in XXXX. ICsystems instead of removing the account misrepresented and are trying to collect a reduced amount of {$150.00}. XXXX are trying to collect a fraudulent amount of {$120.00} from XXXX whom confirm i do not owe any money from any accounts. It is a continual harassment and too much XXXX they are putting on me during this difficult time.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 91730
Submitted Via: Web
Date Sent: 2020-10-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-13
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I disputed the 2 collections with XXXX and the Collection Agency I.C. Systems by certified mail, with a return receipt, requesting that they validate the 2 accounts that they are negatively reporting. XXXX stated that the debt was validated, however when I followed up requesting that they explain how the debt was validated, they never did. I sent a certified letter giving them 30 days to provide that information. I gave I.C. 15 days to provide proof that the accounts they are reporting are indeed mine. When the time passed, I spoke to an agent at I.C. Systems who advised me that I was the one who had to prove that the debt does not belong to me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 76208
Submitted Via: Web
Date Sent: 2020-10-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-13
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: IC Systems accounts : XXXX XXXX XXXX IC systems is reporting a debt on my credit file that I do not owe. I am unaware of any debts that I owe them because I have been working with the hospital. I called the hospital and they assured me they would take the accounts out of collections and transfer it back to the hospital. This debt should have never been sent to collections, it is erroneous and needs to be removed.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: UT
Zip: 84119
Submitted Via: Web
Date Sent: 2020-10-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-11
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I dont owe anything to those Companies or medical bill how they collect a medical bill from me without getting any medical service or given any permission to release any info about my medical or any bill
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NC
Zip: 28012
Submitted Via: Web
Date Sent: 2020-10-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-09
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: I received a notification that I had a collection on my account. I view the notification to find out that a company had claimed that I owed the outstanding balance of {$59.00}. I called and was told that they had sent collection paperwork to my address. That address was an address I had four years ago. I am an XXXX XXXX XXXX XXXX who XXXX in 2016 when I had the company XXXX. Before deploying I returned all of the necessary equipment. I called the company and asked about the charge and the company could not find an account that I owed them.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TN
Zip: 37042
Submitted Via: Web
Date Sent: 2020-10-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-09
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: {$630.00} THE COMPANY CLAIMS I OWE THIS MONEY BUT I DO NOT HAVE AN ACCOUNT WITH THIS COMPANY CONSIDERING IVE NEVER LIVED IN THE AREA WHERE THIS COMPANY PROVIDES SERVICE. THEY HAVE FAILED TO RECOGNIZE AND RESPOND TO ANY OF MY MAILINGS TO THEM. I HAVE FILED A COMPLAINT WITH THE FEDERAL TRADE COMMISSION AS WELL AND NOTHING HAS TRANSPIRED WITH THIS ACCOUNT.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NY
Zip: 14620
Submitted Via: Web
Date Sent: 2020-10-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-08
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I.C. SYSTEM, INC has placed a negative mark on my credit. This collection agency has not informed me of this debt or provided documentation or verification of what this debt is for.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 94103
Submitted Via: Web
Date Sent: 2020-10-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-08
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I Spoke with XXXX customer service Rep from XXXX XXXX XX/XX/2020 @ XXXX. I C System is reporting Balance being reported to credit bureau is an inaccurate balance. Balance XXXX XXXX has on file is substantially lower than the balance I C SYSTEM is reporting and seeking. My fair credit rights are in violation. I have sent letters off to I C System through a third party consumer called Smart credit with out any resolution.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 78750
Submitted Via: Web
Date Sent: 2020-10-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-10-08
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: On XX/XX/2020 I discovered that I.C. System Inc began reporting a collection on my credit report. The collection is on behalf of XXXX XXXX. I talked to XXXX, they XXXX 'XXXX out the account and notified I.C. System that I do not owe them any money. I disputed the collection on my report. After 10 days I was notified that I.C. System had refused to remove the collection from my credit report so I called them to give them the information I was given by XXXX. When I called I.C. System I talked to a representative name XXXX XXXX employee number XXXX and told him that XXXX had verified that I do not owe them anything. The amount in collection is listed as {$280.00}. I gave Mr XXXX the name of the contact person from XXXX who is XXXX and the reference number she gave me to confirm our talk and that I do not owe anything. The XXXX reference number is {$280.00}. Mr XXXX told me he would file a dispute. Today I received the result s of the dispute which said they would not remove the collection from my credit report. This is false reporting. In addition, I was not given 30 days to dispute this collection. Had I.C. System follow the required credit collection laws, they would have contacted me, I would have proven that I do not owe the {$280.00}. and it could have been resolved before ever having a collection. I have current service with XXXX and they can verify that I do not owe them for a past due account nor am I late on my current account.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MT
Zip: 598XX
Submitted Via: Web
Date Sent: 2020-10-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A