EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8085125

Date Received: 2024-01-01

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: A lot of hard inquiries are on my credit report and some of the personal information is incorrect. Also, some of the previous credit accounts are wrong. I do not understand how the credit bureaus, all three XXXX, XXXX, and Experian are getting their information because it's not from me. Some of the information is correct but some information is incorrect. I can provide the exact information I need to be corrected once this complaint is further resolved.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NV

Zip: 89502

Submitted Via: Web

Date Sent: 2024-01-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085124

Date Received: 2024-01-01

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: See attachments. A charge off account is reporting to my report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: VA

Zip: 23666

Submitted Via: Web

Date Sent: 2024-01-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085054

Date Received: 2023-12-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act, the listed account below has violated my federally protected c0nsumer rights to privacy and confidentiality under 15 USC 1681. XXXX XXXX ( XXXX XXXX XXXX or XXXX XXXX XXXX XXXX ), has violated my rights XXXX ( Experian ) XXXX ( XXXX XXXX XXXX ( XXXX ) 15 U.S.C 1681 section 602 A. States I have the right to privacy 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 U.S.C 1681c. ( a ) ( 5 ) Section states : No consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse items of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has resonable cause to believe that the information is inaccurate.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30094

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085026

Date Received: 2023-12-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Accounts : XXXXXXXX XXXX XXXXXXXX, amount : {$160.00}, Date : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXXXXXX, amount : {$970.00}, Date : XX/XX/ In accordance with the Fair Credit Reporting Act, ( XXXX XXXX XXXX and XXXX XXXX XXXX XXXXXXXX ) has violated my rights. 15 U.S.C. 1681 Section 602 A states I have the right to privacy. 15 U.S.C. 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written permission. Also, according to 15 USC 6802, no financial institution is not suppose to share my information to third party people. This is clear violations of my federally protected consumer rights.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30094

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085024

Date Received: 2023-12-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The last notice sent to Experian dated XXXX was very clear and very conspicuous in regards to what was being requested under federal law. Federal law expresses that EXPERIAN must have written consent from the consumer to furnish information to their credit report/profile. To date, EXPERIAN has never received such written consent from me, the consumer.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: KY

Zip: 401XX

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085017

Date Received: 2023-12-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The last notice sent to Experian dated XXXX was very clear and very conspicuous in regards to what was being requested under federal law. Federal law expresses that EXPERIAN must have written consent from the consumer to furnish information to their credit report/profile. To date, EXPERIAN has never received such written consent from me, the consumer.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: KY

Zip: 401XX

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085016

Date Received: 2023-12-31

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The last notice sent to Experian dated XXXX was very clear and very conspicuous in regards to what was being requested under federal law. Federal law expresses that EXPERIAN must have written consent from the consumer to furnish information to their credit report/profile. To date, EXPERIAN has never received such written consent from me, the consumer.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: KY

Zip: 401XX

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8085001

Date Received: 2023-12-31

Issue: Problem with a company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: 1.Hi, I can't believe you guys are taking advantage of me. I AM VERY UPSET the credit bureaus have not responded back to me about my investigation. I sent a letter, it's more than 60days. I need these inquiries deleted or updated. These are the items I demanding to be deleted immediately : 1. I did not authorize these inquiries please remove this from my credit report XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX Date of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report XXXX. I did not authorize these inquiries please remove this from my credit report XXXX XXXX XXXX of inquiry : XX/XX/XXXX Delete this unauthorized inquiry off my credit report

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 357XX

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8084998

Date Received: 2023-12-31

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I need this account to say the same thing as XXXX XXXX and XXXX. I tried to dispute this, but Experian didnt understand.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 322XX

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8084987

Date Received: 2023-12-31

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Dear CFPB on XX/XX/ I filed a complaint about an account reporting on my credit that is violation my rights. I sent proof of the inaccurate and unverifiable information and Experian claimed they reached out to the furnisher and the information was allegedly verified as reporting accurate. How is this possible? Seem to me that no one is doing their job in protecting the consumer. Pursuant to 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies. Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Reasonable cause has been established with proof. Still Experian and XXXX XXXX purposely ignore the law. 15 USC 1681a ( 1 ) speaks on the accuracy and fairness of credit reporting. My rights have been continuously violated. I demand immediate removal of this erroneous, misleading and deceiving information upon the receipt of this message. Pursuant 15 U.S. Code 1681n ( a ) ( 1 ) - Civil liability for willful noncompliance. Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of ( 1 ) ( A ) any actual damages sustained by the consumer as a result of the failure or damages of not less than {$100.00} and not more than {$1000.00} ; or. If this information is not removed from account RIGHT NOW I will seek legal action against the CFPB, Experian and XXXXXXXX XXXX Also I will be filing a complaint with the XXXX, the FTC and the Attorney General. The actions of investigations and reinvestigations is no more. REMOVE THIS ERRONEOUS ACCOUNT NOW!!!!!!!!!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: LA

Zip: 712XX

Submitted Via: Web

Date Sent: 2023-12-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.