EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

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Complaint ID: 8093812

Date Received: 2024-01-02

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: This account is showing delinquent late payment which is inaccurate. Please remove the late payment off my report ASAP. ACCOUNT NUMBER : XXXX - XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 60010

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093799

Date Received: 2024-01-02

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: My name is XXXX XXXX, I am not a third party. I am a natural person submitting this complaint, and I am requesting that these negative inaccurate items be removed from my credit report. XXXX Account number XXXX Account type Charge Card Responsibility Individual Date opened XX/XX/XXXX Status Closed. {$750.00} written off. Status updated XX/XX/XXXX Balance {$0.00} Balance updated XX/XX/XXXX REASON ; I don't recognize how this account is reporting on my credit report. I don't recognize the account number, the LAST ACTIVITY BEING REPORTED, ACCOUNT STATUS, ACCOUNT HIGH BALANCE nor to I recognize the LATE PAYMENTS. This creditor has not provided me a 1099c form this account is being reported as charged off, the debt collector is not properly reporting on this debt. This account is inaccurate and needs to be removed. The debt collector has not provided me proper debt validation for this alleged debt. Please delete this from my report. The debt collector is not properly reporting on this debt. This account is inaccurate and needs to be removed. Under 15 USC 6802b my rights were violated. I was never gave consent or an option opt out of having my information shared to third parties. Under 15 U.S.C.1681b, 15 U.S.C.1666, 15 U.S.C.1666b 15 USC 1681S-2 my rights have been violated. XXXX Account number XXXX Account type Charge Card Responsibility Individual Date opened XX/XX/XXXX Status Closed. {$490.00} written off. Status updated XX/XX/XXXX Balance {$0.00} Balance updated XX/XX/XXXX REASON ; I don't recognize how this account is reporting on my credit report. I don't recognize the account number, the LAST ACTIVITY BEING REPORTED, ACCOUNT STATUS, ACCOUNT HIGH BALANCE nor to I recognize the LATE PAYMENTS. The debt collector has not provided me proper debt validation for this alleged debt. Please delete this from my report. The debt collector is not properly reporting on this debt. This account is inaccurate and needs to be removed. Under 15 USC 6802b my rights were violated. I was never gave consent or an option opt out of having my information shared to third parties. Under 15 U.S.C.1681b, 15 U.S.C.1666, 15 U.S.C.1666b 15 USC 1681S-2 my rights have been violated. XXXX XXXX XXXX XXXX Account number XXXX Account type Credit card Responsibility Individual Date opened XX/XX/XXXX Status Account charged off. {$15.00} written off. {$15.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$15.00} REASON ; I don't recognize how this account is reporting on my credit report. I don't recognize the account number, the LAST ACTIVITY BEING REPORTED, ACCOUNT STATUS, ACCOUNT HIGH BALANCE nor to I recognize the LATE PAYMENTS. The debt collector has not provided me proper debt validation for this alleged debt. Please delete this from my report. The debt collector is not properly reporting on this debt. This account is inaccurate and needs to be removed. Under 15 USC 6802b my rights were violated. I was never gave consent or an option opt out of having my information shared to third parties. Under 15 U.S.C.1681b, 15 U.S.C.1666, 15 U.S.C.1666b 15 USC 1681S-2 my rights have been violated. XXXX XXXX Account number XXXX Account type Unsecured Responsibility Individual Date opened XX/XX/XXXX Status Closed. {$4.00}, XXXX written off. Status updated XX/XX/XXXX Balance {$0.00} Balance updated XX/XX/XXXX REASON ; I don't recognize how this account is reporting on my credit report. I don't recognize the account number, the LAST ACTIVITY BEING REPORTED, ACCOUNT STATUS, ACCOUNT HIGH BALANCE nor to I recognize the LATE PAYMENTS. This creditor has not provided me a 1099c form this account is being reported as charged off The debt collector is not properly reporting on this debt. This account is inaccurate and needs to be removed. The debt collector has not provided me proper debt validation for this alleged debt. Please delete this from my report. The debt collector is not properly reporting on this debt. This account is inaccurate and needs to be removed. Under 15 USC 6802b my rights were violated. I was never gave consent or an option opt out of having my information shared to third parties. Under 15 U.S.C.1681b, 15 U.S.C.1666, 15 U.S.C.1666b 15 USC 1681S-2 my rights have been violated.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33322

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093794

Date Received: 2024-01-02

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 U.S. Code 1681c2 - Block of information resulting from identity theft. A consumer reporting agency shall block the reporting of any information in the fi le of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt by such agency of Experian. 15 U.S. Code 1681b - Permissible purposes of consumer reports- In accordance with the written instructions of the consumer to whom it relates, I never gave bureaus written consent to report the following accounts and inquiries.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 12550

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093768

Date Received: 2024-01-02

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I am writing to formally dispute and bring to your immediate attention certain inaccuracies present in my credit report. Upon reviewing my credit report, I have identified fraudulent accounts, addresses, and personal information that do not belong to me. I kindly request your prompt investigation and correction of the following discrepancies : Fraud Addresses : XXXX. XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX. XXXX XXXX XXXX, XXXX, FL XXXX XXXX. XXXX XXXX XXXX, XXXX, FL XXXX XXXX. XXXX XXXX XXXX XXXX, XXXX, FL XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, XXXX, FL XXXX Fraud Accounts : XXXXXXXX XXXX XXXX XXXXXXXX - Account Number : XXXX XXXX. XXXXXXXX XXXX XXXX - Account Number : XXXX XXXX. XXXX XXXX - Account Number : XXXX XXXX. XXXXXXXX XXXX - Account Number : XXXX XXXX. XXXXXXXX XXXX - Account Number : XXXX XXXX. XXXX XXXX XXXX - Account Number : XXXX XXXX. XXXX XXXX XXXX - Account Number : XXXX Fraud Names : XXXX. XXXX XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX : XXXX. XXXX XXXX. XXXX I have never resided at the mentioned addresses, opened the listed accounts, or used the provided names and phone numbers. These discrepancies are indicative of fraudulent activities, and I request your immediate attention to rectify these errors in my credit report. I hereby demand the removal of the mentioned fraudulent information within 14 days from the date of this letter, in accordance with the Fair Credit Reporting Act. I explicitly state that I do not require a response from E-Oscar, and any communication regarding this matter should be directed to my address or email provided above. Failure to comply with this request may result in legal action to protect my rights under the aforementioned Act. I have attached supporting documentation, including copies of my identification, to verify my identity. Please use this information to conduct a thorough investigation and update my credit report accordingly. I appreciate your urgent attention to this matter and expect a resolution within the stipulated timeframe. Sincerely, XXXX XXXX SS # XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 34209

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093762

Date Received: 2024-01-02

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am writing to file a formal complaint with the Consumer Financial Protection Bureau ( CFPB ) regarding the inaccurate reporting by all three credit reporting agenciesXXXX, XXXX, and Experiandue to erroneous information provided by XXXX XXXX XXXX. The inaccurate reporting has significantly impacted my financial standing due to its repercussions on my credit report as reported to XXXX. The issue arose from the inaccurate reporting of transaction history by XXXX XXXX XXXX to unaffiliated third parties, leading to adverse effects on my credit profile. Specifically, the reporting inaccuracies stemmed from the misunderstanding that making double payments would count as two separate payments for two distinct months. Despite my making double payments twice, totaling four payments, the credit reporting agencies labeled these as late payments on my credit report, which is factually incorrect. My attempts to rectify this situation by requesting XXXX XXXX to either remove the inaccurate late reporting or update my account as " paid as agreed '' were met with refusal. XXXX XXXX, marketed as a credit-building tool, failed to address these inaccuracies despite my efforts to resolve the matter. Moreover, my involvement with XXXX XXXX was based on the understanding that by making monthly payments of {$30.00} into a savings account, I would establish a {$2500.00} credit line recordation reported to credit agencies, thus improving my credit score. However, the requirement for a loan application was undisclosed to me. It became apparent that my confidential information was utilized without my explicit consent for a loan application, which I did not directly initiate. Further research revealed that XXXX XXXX XXXX, through its parent company XXXX XXXX XXXX, engaged in the sale of debt securities as indicated in their SEC Form D, dated XX/XX/XXXX. This activity, unbeknownst to me, utilized my personal and private information as collateral without my informed consent or knowledge. The utilization of my personal data for capital gains without my consent violates the Privacy Act of XXXX. I was unaware of XXXX XXXX XXXX XXXX affiliation and the use of my confidential information for the purpose of securitization and raising capital. This action was done without compensation to me or any clear disclosure of these practices. Moreover, the closure of my account with XXXX XXXX resulted in the removal of the {$2500.00} credit recordation and the erroneous reporting of two missed payments, which has adversely affected my creditworthiness. This inaccurate reporting has subsequently led to the denial of credit extensions, hampering my financial opportunities. I believe XXXX XXXX XXXX specifically through its subsidiary XXXX XXXX, engaged in deceptive practices by marketing a product that involved a cash-secured credit installment loan without adequate disclosure. Multiple violations of the Truth in Lending Act were evident, as I was charged interest on an installment loan that I never received. The situation I have described constitutes fraudulent practices and has caused significant harm to my financial standing. I urge the CFPB to thoroughly investigate these practices and take appropriate actions to rectify the inaccuracies on my credit report, prevent further deceptive practices, and ensure consumer protection in such financial dealings. Thank you for your attention to this matter. Sincerely, [ Your Name ] [ Your Contact Information ] References to UCC Codes ( placed as deemed appropriate in the letter ) : Regarding the handling of payments not reflecting accurately in my credit report, it appears to contravene UCC 3-501, which outlines the obligation of good faith in the handling of payment transactions and the need for proper notification of non-payment. The nondisclosure of loan application requirements and the subsequent utilization of my confidential information might implicate UCC 1-201 ( b ) ( 20 ), emphasizing the need for mutual assent and knowing acceptance of terms in a transaction. Furthermore, the utilization of my personal information as collateral without my informed consent potentially violates UCC 9-203, emphasizing the need for explicit consent and understanding in transactions involving personal property as collateral.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 90012

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093741

Date Received: 2024-01-02

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I recently looked at my consumer report and was very upset to see items that are a result of identity theft. I did not provide written authorization or instructions for the identified transactions to be reported on my consumer report. I am requesting that the reporting of this information be blocked and deleted XXXX XXXX XXXX XX/XX/2021 XXXX. XXXX XXXX XX/XX/2021

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 075XX

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093696

Date Received: 2024-01-02

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: Dear Consumer Financial Protection Bureau ( CFPB ), Dated, XX/XX/2024, I, XXXX XXXX, am writing to file a complaint against XXXX, XXXX, and EXPERIAN regarding inaccurate information reported on my consumer report. The inaccuracies include errors in my name and employment details, leading to challenges in identity verification by banks and causing me significant emotional distress. Attached, please find a letter demanding the removal of the inaccurate information. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX All Rights Reserved UCC 1-308.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33150

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093645

Date Received: 2024-01-02

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I strongly desire not to have this on my credit report. It is not belong to me. It is fraud!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 308XX

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093640

Date Received: 2024-01-02

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I just obtained a copy of my credit reports and it shows unauthorized and fraudulent inquiries. Please see the copy of my dispute letters attached on this complaint The said inquiries are still showing on my credit report and it seems Bureau is ignoring my concern

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 10034

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8093637

Date Received: 2024-01-02

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: As usual experian closes another complaint at XXXX with such an XXXX explanation once again that makes no sense the issue is Experian NOW has stolen almost 19 months of on time never late payments to XXXX and refuse to give them back

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.