EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8151860

Date Received: 2024-01-11

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: Unauthorized hard inquiries were placed on my credit report on the below dates XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33578

Submitted Via: Web

Date Sent: 2024-01-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151858

Date Received: 2024-01-11

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Subject : Dispute of Closed Account Information on Credit Report Dear Experian Dispute Department, After reviewing my credit report, I have identified a closed account that I believe to be inaccurate. The details of the disputed account are as follows : Creditor Name : XXXX XXXX XXXX XXXX date XX/XX/XXXX, account paid in full. ) ( XXXX XXXX XXXXXXXX date XX/XX/XXXX, account paid in full. ) XXXX XXXX XXXX XXXXXXXX date XX/XX/XXXX, account paid in full. ) ( XXXX XXXXXXXX date XX/XX/XXXX account paid in full. ) ( XXXX date XX/XX/XXXX account paid in full ) Further more, i have already submitted a complaint against inaccurate addressed on my report. THE ONLY MAILABLE ADRESS IS XXXX XXXX XXXX, XXXX XXXX FL, XXXX al other address are unmailable address. if any mail is send to any other address than the one provided above, action will be taken. The information I am disputing is inaccurate for the following reasons : [ THESE ACCOUNTS HAVE BEEN SETTLED AND PAID IN FULL, AND ME AS A CONSUMER UNDER Fair Credit Reporting Act ( FCRA ) that pertains to disputing inaccuracies on your credit report is 15 U.S. Code 1681i. ] Per the Fair Credit Reporting Act ( 15 U.S. Code 1681i ), I request that Experian conduct a reasonable investigation into this matter. Please contact the furnisher of the information to verify and correct any inaccuracies. If the disputed information is found to be inaccurate, I request that Experian promptly update my credit report to reflect the correct information. If these matters are handled i XXXX XXXX XXXX will be billing your company for the damages. I appreciate your prompt attention to this matter and request that you provide me with written notification of the results of your investigation. Please send the updated credit report to the address listed above. Thank you for your assistance in resolving this dispute. I look forward to a prompt resolution.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151857

Date Received: 2024-01-11

Issue: Problem with a company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: Kindly review the attached documents. I ask the bureau to commence an investigation into these accounts, as I am consistently on time with payments, yet they inaccurately depict me as late.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 206XX

Submitted Via: Web

Date Sent: 2024-01-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151843

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This account has caused me significant distress, to the point where it's affecting my sleep. I've provided all the necessary documents for its removal. I earnestly request that you please take it off my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 76063

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151842

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: It is completely unjustified that I have consistently made timely payments for this account and have never been overdue. I kindly ask that you rectify my account to accurately reflect this.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 76063

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151813

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: XXXX XXXX This is also completely inaccurate. XXXX XXXX XXXX XXXX I do not recognize this. XXXX XXXX XXXXXXXX This is not accurate. XXXX XXXX This is not accurate. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Incorrect Name XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33025

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151800

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a victim of identity theft please remove this fraud inquiry from my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 07108

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151786

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I respectfully ask that you eliminate this incorrect account from my credit report since I never authorized its creation and it's not mine. The supporting documents, which validate my claim, are attached.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 76108

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151782

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Subject : Formal Complaint Against Experian for Breach of Privacy and Mishandling of Credit Report To Whom It May Concern, I am writing to file a formal complaint against Experian for a severe breach of privacy and mishandling of my credit report, resulting in grave consequences for my financial integrity and personal information. On XXXX XXXX XXXX XXXX XXXX XXXX XXXX submitted accurate and pertinent disputes regarding my credit report to Experian. Unfortunately, an egregious error occurred on their part, leading to the inclusion of information belonging to another individual, XXXX XXXX XXXX into my credit report. It's important to note that XXXX XXXX XXXX resides in the same residence as I do. This unauthorized inclusion of XXXX XXXX XXXX files is a serious violation of my privacy and a breach of Experian 's responsibility in handling sensitive consumer data. The confusion between our information occurred due to an error on Experian 's part in distinguishing between the credit files of individuals residing at the same address. Furthermore, when I sought clarification on the status of my disputes, I was met with dismissive and inaccurate responses from Experian 's representatives. They not only ignored my valid dispute but also disregarded my concerns by falsely assuming my credit card affiliations, leading to an unjust dismissal of my legitimate claims. Moreover, upon reviewing my credit report on XX/XX/XXXX, I discovered additional erroneous information added, unrelated to my financial history, and erroneously associated with XXXX XXXX XXXXXXXX XXXX files. This further compounded the already severe breach of my privacy and Experian 's failure to maintain accurate and separate credit files for individuals residing at the same address. Despite repeated attempts to rectify this issue through communications with Experian 's customer service representatives, my concerns were met with a lack of accountability and refusal to acknowledge their mistakes. Their actions have caused undue stress, frustration, and a profound lack of confidence in Experian 's ability to handle sensitive consumer data competently and responsibly. I urge the Consumer Financial Protection Bureau to conduct a comprehensive investigation into this matter and hold Experian accountable for : * Immediate removal of all unauthorized information, including XXXXXXXX XXXX XXXX XXXX files, from my credit report. * Thoroughly investigating the mishandling of my dispute materials and the breach of privacy. * Providing a comprehensive report outlining the steps taken to rectify this egregious error and prevent such incidents in the future. I request the CFPB 's intervention to ensure that Experian addresses this issue promptly and transparently. Failure to resolve this matter satisfactorily will necessitate the pursuit of legal recourse and further reporting to the appropriate authorities. I appreciate your immediate attention to this serious matter. Sincerely, XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33487

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8151740

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Kindly delete this incorrect account from my credit report. I never gave permission for its creation or use. I've attached the necessary documents to substantiate my claim.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 76108

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.