EQUIFAX, INC.


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"Products" offered by EQUIFAX, INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Debt or credit management - Student loan debt relief
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - VA mortgage
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8162167

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: My credit reports are inaccurate. These inaccuracies are causing creditors to deny me credit. You have the duty to report accurate information about consumers. Please investigate these accounts and inquires and update these accounts accordingly to avoid future litigation.

Company Response:

State: IL

Zip: 604XX

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162157

Date Received: 2024-01-13

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This serves as my follow-up submission complaint concerning my prior complaint dated XXXX I am eagerly awaiting an update and the removal of specified items from my credit reports. I anticipate that the items listed in this follow-up complaint will be expunged from my credit reports within the next 15 days. Additionally, I have re-attached my FTC report with reference # XXXX for your reference. The following items are those I expect to be removed from my credit reports : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NJ XXXX XXXX XXXX XXXX XXXX, PA XXXXXXXX XXXX XXXX XXXXXXXX XXXX Date opened : XX/XX/XXXX Balance {$0.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXEQUIFAX : US DEPARTMENT OF EDU XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX XXXX, NJ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX : XXXX XXXX XXXX XXXX, NJ XXXX XXXX XXXX XXXX XXXX, PA XXXX

Company Response:

State: PA

Zip: 19020

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162152

Date Received: 2024-01-13

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I strongly desire not to have this on my credit report. It is not belong to me. It is fraud!

Company Response:

State: CA

Zip: 90808

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162146

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: On or about XX/XX/2023 XXXX XXXX XXXX, XXXX XXXX XXXX on XX/XX/2023 also XXXX, Equifax, XXXX did not have my consent to report information on principals consumer report pursuant to 15 USC 1681 b ( a ) 2 Permissible purpose of consumer reports, and 15 USC 6802 ( b ) ( 1 ) ( b ) which they are in direct violation of my rights.

Company Response:

State: MO

Zip: 63114

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162130

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: My credit reports are inaccurate. These inaccuracies are causing creditors to deny me credit. You have the duty to report accurate information about consumers. Please investigate these accounts and inquires and update these accounts accordingly to avoid future litigation.

Company Response:

State: OR

Zip: 97330

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162125

Date Received: 2024-01-13

Issue: Problem with a company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX MICHIGAN [ XXXX ] Last 4 of Social : XXXX XXXX, Equifax, XXXX RE : Request to comply with reporting accurate and consistent information by the CRA 's XXXX Reinsertion without 5 days ' notice. Notice to AGENT is notice to Principal. Notice to Principal is notice to AGENT XX/XX/XXXX XXXX, Equifax, XXXX Subject : Credit Report Dispute - Account Charge Offs and Reporting as Income Dear Sir/Madam, I am writing to dispute the accuracy of the information contained in my credit report, specifically regarding the charge off accounts listed. I believe that these accounts are being reported incorrectly and in violation of the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ). All XXXX credit agency is reporting differently on the listed accounts. Account Information : XXXX. Account Name : DEPT OF ED / XXXX Account Number ( s ) : XXXX XXXX. Account Name : XXXX XXXX XXXX Account Number : XXXX >Charge-off< XXXX. Account Name : XXXXXXXX XXXX XXXX - Account Number : XXXX >Charge-off< XXXX. Account Name : XXXX XXXX - Account Number : XXXX >Charge-off< XXXX. Account Name : TXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account Number : XXXXSold ; was Charged-off< XXXX. Account Name : XXXX - Account Number : >Charge-off< XXXX. Account Name : XXXX/XXXX - Account Number : XXXX >Charge-off< >Sold ; was Charged-off< XXXX. Account Name : XXXX XXXX Account Number : XXXX >Charge-off< I request that you investigate the following violations : XXXX. Violation of the FDCPA - Reporting as Income : The original creditor has reported these charge off accounts as income, which is a violation of the FDCPA. Section 807 ( 2 ) ( A ) of the FDCPA states that a debt collector ( which includes the original creditor ) can not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Reporting these charge off accounts as income misrepresents the nature of the debt and is misleading to potential lenders and creditors. This violates the FDCPA 's prohibition on false or misleading representations. XXXX. Violation of the FCRA - Accuracy and Verification : I have reason to believe that these charge off accounts have not been accurately verified by the credit bureau as required by the FCRA. Section 611 ( a ) ( 1 ) ( A ) of the FCRA states that credit bureaus are required to conduct a reasonable investigation into the accuracy of disputed information. If the information is found to be inaccurate or can not be verified, it must be promptly corrected or removed from the credit report. I request that you provide the necessary verification for these charge off accounts. Failure to conduct a thorough investigation and provide accurate verification would be a violation of the FCRA. XXXX. Violation of the FCRA - XXXX XXXX : The credit bureau has failed to report these charge off accounts within the required time frame as outlined in the FCRA. Section XXXX ( a ) ( XXXX ) of the FCRA states that negative information such as charge offs must be removed from the credit report after a certain period of time. Failure to remove these accounts within the specified time frame would be a violation of the FCRA. I request that you review the reporting dates of these accounts and take appropriate action to ensure compliance with the FCRA. This is a very serious violation of the FCRA, and I reserve the right to pursue legal action for your blatant disregard for the law. I hereby demand that you immediately delete the item from my credit report in order to avoid legal action. I am submitting this complaint separately to the Consumer Financial Protection Bureau, the Attorney Generals Office, and the XXXX. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) you have on file of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverified accounts must be removed and if you are unable to provide me a copy of verifiable proof, you must remove the accounts listed below. I demand the following accounts be removed immediately. A. The following accounts are Fraudulent. The following accounts are also in violation of my right to privacy. I kindly request that you investigate these violations and take the necessary steps to correct or remove the inaccurate information from my credit report. Additionally, I request that you provide me with a written response detailing the results of your investigation and any actions taken. Enclosed with this letter are copies of supporting documents, including screenshots, correspondence, and any other relevant evidence. Please consider this information during your investigation. Thank you for your attention to this matter. I look forward to receiving a prompt response. Sincerely, XXXX XXXX XXXX : Consumer Financial Protection Bureau Cc : Attorney Generals Office Cc XXXX XXXX XXXX XXXX

Company Response:

State: MI

Zip: 48204

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162112

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: IN ACCORDANCE WITH THE FAIR CREDIT REPORTING ACT ACCOUNT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX HAS VIOLATED MY RIGHTS. 15 U.S.C 1681 SECTION 602 A. STATES I HAVE THE RIGHT TO PRIVACY. 15 U.S.C 1681 SECTION 604 A SECTION 2 : IT ALSO STATES A CONSUMER REPORTING AGENCY CAN NOT FURNISH A ACCOUNT WITHOUT MY WRITTEN INSTRUCTIONS

Company Response:

State: FL

Zip: 33178

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162086

Date Received: 2024-01-13

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: When I investigated my credit report, I realized that some of the information was erroneous.3 credit Bureaus are required to authenticate this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). It is not acceptable to treat these reporting accounts as unconfirmed information without producing proof within the legal time range. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ), please investigate the unverifiable accounts below : XXXX XXXX XXXX Balance : {$2900.00} XXXX XXXX XXXX XXXX Balance : {$0.00}

Company Response:

State: CT

Zip: 06053

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162071

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Around XX/XX/2023, I was getting a few alerts regarding my credit report that accounts are being reported that I've never opened myself. I checked my credit report and noticed there were some fraudulent accounts, nonmailable addresses, and hard inquiries reporting without my consent and authorization. Immediately I contacted the credit bureaus and was told that i needed an FTC report or police report. They were no help at all. I provided that documentation via mail and the dispute results came back as " verified ''. How can fraudulent accounts come back verified when it was opened fraudulently? I requested a method of verification I still haven't received anything in the mail. I am a victim of Identity theft. I am requesting that these items be deleted and blocked from my credit report

Company Response:

State: NY

Zip: 105XX

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162068

Date Received: 2024-01-13

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: XXXX, XXXX, and Equifax on or around XX/XX/ responded to my letters without following FCRA guidelines. They were unable to verify the accounts on my consumer reports with my signature within 30 days. XXXXXXXX XXXX XXXX AMMOUNT : {$69000.00} ( XXXX XXXX XXXXXXXX XXXX XXXX XXXX AMMOUNT : {$750.00} ( XXXX XXXXXXXX XXXX XXXXS LATE PAYMENTS NEEDS TO BE REMOVE REASON : 15 U.S CODE 1681a- ( i ) report containing information solely as transactions or experiences between the consumer and the person making the report. INQUIRIES NEED TO BE REMOVED. I DID NOT AUTHORIZED THEM. THESE COMPANIES DID NOT PROVIDE AND SIGNATURES SHOWING THIS

Company Response:

State: GA

Zip: 30052

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.